The Arbor Company

This place seems great! From the moment I walked in I was immediately engaged and welcomed at the front desk. The sales gal provided me with great details about what is offered and what I could expect throughout the process. She even mentioned things that I would never have thought to ask. I was pleased to see so many residents that are still able to socialize and move about the place own. The rooms are nice and so are the common areas as the place is relatively new. I had an opportunity to speak with a woman who lives there and can tell that this place takes really good care of the residents.

Because of the social events and friendly staff, my loved one has made some wonderful new friends. They were hesitant the first few weeks and stayed in their apartment, but with the staff's encouragement to eat in the dining room and attend the activities, they soon called Arbor Terrace their home. The nursing and CNA care is excellent. My loved one still feels independent living in an apartment, but it's comforting for them and for us to know that they are being well taken care of.

I went for a tour of the facility today with [name removed] and was very impressed. I was greeted by the lovely receptionist who knew my name right away! I was very welcomed from the get-go. The facility itself is extremely clean, well kept and everyone I encountered was very nice and welcoming. The rooms are spacious and have large windows that let in a lot of natural light, which is great. I met the chef and was able to see the menu selections which all sounded very good. It seems that there is a lot of opportunity for activity which is wonderful. [name removed] mentioned a casino outing and a Cubs game to name a few. How fun! The residents that were walking around and in the common areas all seemed to be enjoying themselves. The outdoor patio area with grill looked like a fun place to gather or host your family for a BBQ. Overall, it appeared to be a lovely place to call home!

I would probably encourage them to remember that no facility is going to be perfect in every area. Either your loved one needs to be able to stand up for themselves so they can bring up any issues or concerns. If they are unable to speak for themselves a family advocate or friend would be highly advised. Overall great place.

My mother has been a resident at The Preserve for 2 years. We are extremely happy with this community. It's well run, clean, professional great staff. She gets excellent care. This is the first assisted living apartment I placed her in after my father passed. I consider it great luck I found the perfect place on the first move!!

The medical care at HarborChase is top notch, everybody that works there is extremely friendly, kind and loving and based on the experience we have had so far we would absolutely recommend them to other families who are searching for a place for their loved ones.

My mother has been at Arbor Terrace for 2 years….I can not recommend it strongly enough! We initially chose it because the building is beautiful and emmaculate . The residents seemed happy and friendly. Well mom just fit right in!! She’s made so many friends and I love getting daily updates from Arbor Terrace about what she did that day! Administration has a true open door policy and is always available. The care staff is amazing!! If you need Assisted Living the only place to see is Arbor Terrace Mountainside!

Great place for active seniors! So many activities to do. And fitness programs. My mom is very happy living here. Thank you Arbor Terrace

Excellent employees. [name removed] at main desk is excellent. [name removed] is a very classy young lady. Excellent employee, ALL good for the community!

Food is excellent. Waiters and waitresses are very good. The staff is helpful and cheerful. Facility is clean. I like having a kitchen and washer and dryer. We are glad to have the size we have had for the last two years. So glad we have moved here.

This community makes their residents feel at home from the first day. My family is pleased with the communications, not only with the residents, but also with family members.

My husband and I moved into our 4th floor apartment on [date removed]. We've met some great residents who are retired professionals, just as we are. The food we are served is delicious. The amenities more than meet our needs/wants, and the entire staff is friendly and professional.

My son visited with me. They were very informative. I moved in several weeks. Two years have passed and the people here are very helpful with everything. [name removed] at the front desk is so helpful and kind. All workers are helpful. I will be here until forever,

Absolutely love it here. Everyone is the best, especially [name removed] at the desk & [name removed], the lady who keeps my apartment really clean. Also, [name removed], a young server in the restaurant is super nice. I have very low vision and she's great. Love it here.

Best move for us at this age 80-84. Love: staff and their care. Swimming pool (heated). LOVE our yard that is fenced in for our rescue poodles. Beautiful surrounding, well kept up!

There is no hesitation to place a loved one here. The care and the longevity of the staff sets the community apart from other communities in the area. The care that my loved one receives is personally geared to them. The staff communication with the family is good. The community sends out updates to the family about what activities our loved one has participated in. They also are prompt to send out and honest about concerns that may be happening in the community

I reviewed Arbor a year ago and continue to only have wonderful things to say. Had 2 parents move in May 2021. Dad passed 2 months later. They took excellent care of him and continue to take excellent care of our mom in memory care- she has had several health scares and they handle everything so beautifully. We are confident she is getting the best care, and everyone is so kind, patient, helpful and have kept staff the same - hard to do during Covid. Would give more than 5 stars if I could. And [name removed] is THE BEST (heads up memory care).

Arbor terrace mountainside is a beautiful community that I would highly recommend to anyone looking for senior living. They have a lot to offer to there residents from variety during the meals, to different activity calendars and even different apartment layouts. One thing the stood out was the excellent staff. The care staff was very caring and compassionate toward the residents. I noticed that all the residents were engaged and smiling. overall a five star community, that I would bring my mom to live.

It's a wonderful, beautiful facility. The staff is absolutely second to none. Unfortunately my husband had special needs that resulted in him needing to be placed in a special facility. But they were so kind to me through the process. And it was such a loving place. I would definitely recommend them to families who have loved ones with memory loss.

I would rate the staff friendliness much higher than a 5 if I could. My father is getting excellent care here in memory care. They have plenty of activities provided and they do really try to encourage him to get out as much as they can. The food is very good and they have a nice variety. If it is not something he wants, they are very accommodating and will make him something that he does want. I would whole heartedly recommend Arbor Terrace Shrewsbury to any other family who is looking for their loved ones.