Tharon Management

It's really nice to hear from other healthcare professionals. What a nice place and caring place at Pacifica. You've got a great population out there. I've heard it from nurses and doctors from the medical professionals who have had home visits with mom has been at Pacifica.

[Name removed] is great at what she does. She always has an answer to any question, if not, she gets back to you in a timely manner. She's approachable and always all smiles. I really enjoy working with her.

Pacifica has been improving by the day. I have seen changes made to the facility to better improve the environment for the residents everyday.

[Name removed] was always a shining star. He held different positions with different responsibilities but was always willing to listen and help. Many of the caregivers treated my mom as a special "grandma". It has been over a year since my mom passed and I still think of this place fondly.

My mother was a resident here for almost 4 years. There were ups and downs but overall she was well taken care of. When problems did arise the facility was quick to fix it. Finding caring staff to care for people with all levels of dementia seems to be an ongoing mission here.

My mom has moved into Valley Crest Memory Care. It is good and the staff members are very friendly and very helpful. We toured it before COVID started and it all looked good.

This is a wonderful community to visit. The love for the residents is known from the moment you walk in the door. [name removed] will welcome you with her amazing smile! They have just finished landscaping the entire outdoor courtyard for residents, it looks great! Ask for a virtual tour if you are not able to visit in person.

My mm is a resident and I live in Arkansas. I call mom everyday and get to hear her voice but most of all she blows me kisses. So important to me. Thank you staff, love you all.

The staff is friendly and patient. They are heplful and keep us aware of concerns or problems.

Checked several. This one seemed like the best fit for mom.

I am truly Blessed to have my mom at Valley Crest. They take great care of her and makes me feel like I am part of their family. I live in Arkansas and it is hard being so far away. I call everyday to talk with mom and know the staff like they are part of my family. Thank you Valley Crest for taking such good care of mom and my brother and me.

The staff takes such good care of my mom. I am so Blessed to have mom there. I live in Arkansas and call daily and they are so good to me. I couldn't ask for a better place for my mom.

My Mom is going to love living in this community, it's beautiful. We're going to be so happy and so will Mom!

Staff at Pacifica has been doing an amazing job helping residents be safe during this Covid-19 pandemic.

I work with the Pacifica staff on a weekly and sometimes daily basis. They make my job so enjoyable and easy with their great communication and care of my hospice patients. I am happy to refer families here.

The appearance looks like a 4 Seasons hotel. The staff is very pleasant and helpful. One staff member that was extremely important in getting my loved one from Temple Park Conn. to this facility was [name removed] she really went above and beyond her job description. If I may make a suggestion. Being a first-timer to having a person in Senior Living, I was surprised to find all of the things we were to supply. A list of items needed would be very helpful. Thank you.

I found Crescendo Sr. Living to be a very caring community. My mom was a very difficult person and fought leaving her own home until age 93. One of the few conversations I had with my mom when she was cognizant was one where she said she felt she was in the best place she could be given her situation. She said everyone was very nice and it was clean there but lacked decor. [Name removed], the director, was on top of everything and right before my mom passed I noticed there was new furniture in the media room to accommodate the residents and it looked very nice. My mom's room was kept clean and her bed was clean and made up for her. My brother dropped in all different hours of the day and I dropped in after work on on weekends and we always noticed how caring the staff was and willing to do anything we needed for our mom's comfort. I had searched for a couple of years knowing the time my mom would need more care was imminent and I feel that Crescendo is very reasonable for the cost of the room and the care they provided. The people in their care seemed to enjoy the food and there was a salon as well for nails and hair needs for the residents. I was impressed with this facility and would highly recommend. [name removed]

We were very warmly welcomed, arriving to the small of fresh baked cookies! I felt the staff really listened to our concerns and needs and responded well with options for living and care that are surprisingly affordable. The property has been very nicely updated and feels fresh and clean. The variety of comfortable gathering spaces was impressive and we love the idea of being able to reserve them for family parties. The smaller community has a very familiar feeling and we can see why residents love living there!

Our mother enjoys all the crafts and activities. We feel she has improved in her social interaction due to the friendly and encouraging attitude of the staff, especially in the social activities with [name removed]. Thank you all for your loving care!

The staff is very kind and organized. They really take good care of their residents as well.