Sunny Hill Management Co. Inc.

Grossmont gardens is on beautiful grounds in la Mesa. Very kind staff. Building is slightly outdated but being worked on. Lots of effort in the food department. Safe. Caring. Responsive. Lots of activities. Prices went up a bit but still a better value than most private pay.

They have a good closer that moves you in, but after that, you'll have to read the small print to find out what exactly you've signed. You're signing 40 pages, so you gloss over things assuming that it'll all be on the up and up, but it's pretty much all in their favor. I assumed there would be more communication, so I'd know what's going on with my loved one. I don't know if they have a program like other places, where you can log in and see what your loved one is up to. I always had to hunt down someone and it was never the same person as the day before. That might just be the nature of these communities as my loved one is at a new place, but we're still having the same issue with communication. You have to work too hard to find out what's going on. Sometimes you do get an answer, but most times you're struggling.

We toured at Plateau Village Memory Care and found nothing wrong. We just didn’t click with the staff as much as we did at another place.

Went well nice place on tour

We tried to hone in on every detail as best we could since we were new to senior living. We asked a lot of questions, which they answered, but they didn't provide insight otherwise. I would recommend being very diligent in asking questions to receive necessary information since they provide only basic information when you ask. Regarding the staff, the caregivers and maintenance were awesome. I thought management and accounting needed improvement.

We had a great tour with Avista Senior Living, it seemed like a great facility.

We really have enjoyed Grossmont Gardens. My father has gone from assisted living to the skilled nursing side. I've just found them to be very caring and supportive of me, and I've really appreciated their help.

Good food, with good location. There are lots of options for care. Overall, this is a good community. There is a lot of socialization and activities for the residents.

Some of the staff members are extremely friendly, and some not so much. They tend to make promises that they are not able to follow through which can aggravate our loved one since she needs help with making her bed and cleaning and sometimes they do not come when they say. The facility is very nice and our loved one has a beautiful room, and she has made it up to feel like home. Unfortunately due to covid they have had no activities and the dining room is closed. We do wish they would of sat down with our loved one in the beginning to help better explain how things work around the community. The price is reasonable and this community has really large apartments.

The staff members are great, they are very nice people. Our loved one always seemed to enjoy the meals, and the chef even did individual meal plans for the new residents. When it came to the activities they were limited due to covid, but they did have small group circles and we could tell they had good efforts and intentions.

Make sure you do your research, The staff was friendly and the community was clean. I would recommend this community to others.

We chose Brookdale Magnolia because the convenience of the facility, I was able to visit often. The room sizes here were decent compared to some others that we looked into, it had more than enough room for him. The food is something that could use improvement, they were all frozen and canned foods so the there was no fresh meals. They did always have activities going on for residents to participate in. Overall, I would not recommend the community.

Nice location, maybe a little too big with the assistant living side and the memory side.

It seems real safe and it is a nice setting. The staff are very really good. The food is okay They offer a daily menu with options in restaurant style dining. Right now, they are delivering three meals a day to the resident's apartments. My loved one is not happy with the bus service. We chose this community because it had a gated pool, nice walking paths, and price was right.

The caregivers are amazing staff. I have never seen such a caring staff team. They treat her like actually family and more. The food needs improvement. The care level is incredible. The staff love her so much and she loves them so much. I chose this community because they offered us a good deal and a spacious one bedroom with a good view.

Enjoyed virtual tour - Units are good sized and reasonably priced. Would consider them to be on my short-list.

I got a call from them right away. They were very pleasant and helpful in hearing our situation and answering questions. Unfortunately, because of covid, I can't go inside to tour the facility. They sent a video instead.I put 4 stars only because I had to "rate" them before leaving comments. The stars are only based on the phone conversation thus far which was great.

My father has been at Elmcroft for approximately a year and a half. He is mobile but suffers from dementia I have recently moved out of state which has limited my visits to him. It is comforting to know that Elmcroft’ staff (from housekeeping to director ) are there to give me assistance whenever it is needed. They are my eyes and ears in my absence and always respond to my calls or text concerning my father. I could not have made my out-of-state move as easily have the care not been top quality. For memory care, this place is great!

My mother has been at Elmcroft of LaMesa over a year now. The staff is very caring and compassionate with the residents as well as their families . They have a lot of activities and special events which the residents seem to really enjoy. The only downfall is the staff turnover... a lot of people come and go and sometimes there doesn’t seem to be enough hands on staff to deal with all the residents who need assistance.

The only downside is that the facility is so large. I feel like it loses some of it's at home feel. However, the accommodations feel very much like a home environment. The residents looked very happy.