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StoryPoint Group, LLC

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StoryPoint Group, LLC offers a wide range of living options to accommodate residents’ individual needs and preferences. This senior living provider has 126 locations, including Best of Senior Living Award winners, and offers independent living, assisted living, memory care, and enhanced living options. StoryPoint Group, LLC has 10,884 reviews and an average review rating of 4.6 out of 5. The enhanced living option is unique to StoryPoint Group, LLC and is perfect for seniors in need of flexible care services. At StoryPoint Group, LLC, residents can enjoy delicious dining, socializing with friends, and many stimulating on-site activities.

9.6

Review Score

10,884 reviews
126 communities
76 senior living award communities
Starting from $X,XXX/mo

StoryPoint Group, LLC community listings

Showing 126 communities
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Independence Village of Madison Heights

30031 Dequindre Road, Madison Heights, MI 48071

Starting at$X,XXX+ monthly
44
44 Photos available
10
Review Score
26 reviews

Cleanliness and food service hours and options. Yes, we would definitely recommend this community to other families based on the experience we have had!

Best of Senior Living All Star
Provides: Independent Living

Independence Village of Madison Heights is a Modern, Independent Living Senior Residence located on the west side of Dequindre Road, north of Twelve Mile Road and south of Thirteen Mile Road in the City of Madison Heights. Independence Village of Madison Heights' brand new planned, senior...

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Meadow Lane Assisted Living and Memory Care

150 Meadow Lane, Bad Axe, MI 48413

Starting at$X,XXX+ monthly
16
16 Photos available
10
Review Score
47 reviews

In [date removed] my mother was experiencing a steep decline in her cognitive state after a stable period of home care. We were torn as a family of 6 on whether we should pursue identification of a memory...

Provides: Assisted Living, Memory Care

Welcome to Meadow Lane Assisted Living & Memory Care! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we...

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Arbor Grove Assisted Living and Memory Care

1320 Pine Ave, Alma, MI 48801

Starting at$X,XXX+ monthly
43
43 Photos available
10
Review Score
45 reviews

Since my mom has moved in to Arbor Grove I have seen a 100 percent turn around in her health and happiness. The staff seem friendly and helpful. Arbor Grove seems to be a safe and positive environment for my...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Arbor Grove! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, assisted living and memory care. Throughout each service level, we strive to...

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Independence Village of Oxford (Waterstone)

701 Market Street, Oxford, MI 48371

Starting at$X,XXX+ monthly
25
25 Photos available
10
Review Score
306 reviews

Very clean facility, lots of activities for people to engage in. The people and fellow residents are very nice and accommodating. This would be a great place to move mom/dad into and know they are in good...

Provides: Independent Living

Welcome to Independence Village of Oxford (Waterstone)! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living and enhanced living. Throughout each service...

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StoryPoint Union

9255 US-42, Union, KY 41091

Starting at$X,XXX+ monthly
17
17 Photos available
10
Review Score
76 reviews

The staff was amazing from the directors all the way down to the people in the kitchen. They were always so helpful with my mom and took such good care of her. They made her feel like she was a part of their...

Provides: Independent Living

Welcome to StoryPoint Union! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living and enhanced living. Throughout each service level, we strive to make...

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StoryPoint Germantown

6300 Briarcrest Ave, Germantown, TN 38120

Starting at$X,XXX+ monthly
27
27 Photos available
10
Review Score
28 reviews

So many of the staff at Storypoint are vested in the residents with their hearts. The activities director brightens everyone’s day & he connects with each person. The policies relating to connection that...

Provides: Assisted Living, Memory Care

Welcome to StoryPoint Germantown! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make every...

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StoryPoint Collierville

691 S Byhalia Rd, Collierville, TN 38017

Starting at$X,XXX+ monthly
13
13 Photos available
10
Review Score
151 reviews

The staff really care about you here. The size of the one bedroom apartment is adequate for me. Included in the rent is one main meal per day, but you are free to be on different plan adding in breakfast ,...

Best of Senior Living All Star
Provides: Independent Living

Welcome to StoryPoint Collierville! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living and enhanced living. Throughout each service level, we strive to...

... Read more

StoryPoint Middletown

500 Meridian Hills Drive, Middletown, KY 40243

Starting at$X,XXX+ monthly
15
15 Photos available
9.9
Review Score
111 reviews

I would highly recommend. They are nice, friendly. They offer a lot of activities for the residents as well as for the family.

Provides: Independent Living

Welcome to StoryPoint Middletown! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living and enhanced living. Throughout each service level, we strive to...

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Woodlawn Meadows Assisted Living and Memory Care

1821 N East St, Hastings, MI 49058

Starting at$X,XXX+ monthly
17
17 Photos available
9.9
Review Score
68 reviews

I lived in a "torture chamber" before I lived at Woodlawn Meadows. This is much better! I like the freedom, mobility, and the staff that cares about you. They aren't here just for a paycheck. I like the...

Provides: Assisted Living, Memory Care

Welcome to Woodlawn Meadows Assisted Living & Memory Care! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service...

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StoryPoint Fort Wayne North

3715 Union Chapel Rd, Fort Wayne, IN 46845

Starting at$X,XXX+ monthly
19
19 Photos available
9.9
Review Score
104 reviews

StoryPoint North Ft Wayne has become a home for my parents! They treat them and us like family! They are kind, compassionate, patient and available! My parents are well cared for by their children AND now...

Provides: Independent Living

Welcome to StoryPoint Fort Wayne North! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living and enhanced living. Throughout each service level, we strive...

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Independence Village of Pella

2602 Fifield Rd, Pella, IA 50219

Starting at$X,XXX+ monthly
18
18 Photos available
9.9
Review Score
127 reviews

It has been a great place to move our parent. There are several activities a day, the food is good, and the staff is very friendly! The physical therapy team has been very helpful for our parent to regain...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village of Pella! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, assisted living and memory care. Throughout each service...

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Devonshire Retirement Village

101 Devonshire Dr, Lapeer, MI 48446

Starting at$X,XXX+ monthly
76
76 Photos available
9.9
Review Score
78 reviews

My aunt has been at Devonshire for several years. She is 101 and I cannot say enough about the staff that has been taking care of her for all these years. Everyone knows her by name and takes excellent...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Devonshire Retirement Village! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, assisted living and memory care. Throughout each service...

... Read more

Independence Village of Midland

2325 Rockwell Drive, Midland, MI 48642

Starting at$X,XXX+ monthly
22
22 Photos available
9.9
Review Score
335 reviews

I moved into the community after my beloved husband passed away. I was worried about moving in without him, but everything has been amazing. I love the activities, I participate in exercise class everyday....

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village of Midland! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, assisted living and memory care. Throughout each service...

... Read more

Candlestone Assisted Living and Memory Care

4124 Waldo Ave, Midland, MI 48642

Starting at$X,XXX+ monthly
53
53 Photos available
9.9
Review Score
47 reviews

Great care, great food, great activities but most of all GREAT staff. My mom had an ER visit and when she was rolled back in to Candlestone, she yelled, I'M HOME!! Candlestone provides our family with peace...

Provides: Assisted Living, Memory Care

Welcome to Candlestone Assisted Living & Memory Care! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we...

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StoryPoint Gahanna North

5435 Morse Rd, Gahanna, OH 43230

Starting at$X,XXX+ monthly
16
16 Photos available
9.9
Review Score
110 reviews

So far, so good. The team is very responsive and has done well to go above and beyond in assisting and supporting my mother when needed. I’ve appreciated the way the staff has kept me informed when my...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to StoryPoint Gahanna! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include active adult, independent living, assisted living and memory care. Throughout each service...

... Read more

Danbury Mount Vernon

1605 Venture Dr, Mt Vernon, OH 43050

Starting at$X,XXX+ monthly
9
9 Photos available
9.9
Review Score
48 reviews

We certainly are not giving up first place with our mom, but Danbury Senior Living of Mount Vernon has earned "second family" status with both mom and her children. She is well cared for and loved in every...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Danbury Mount Vernon! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include active adult, assisted living and memory care. Throughout each service level, we strive...

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Crestwood Village Assisted Living and Memory Care

2378 S. Lincoln Rd, Mount Pleasant, MI 48858

Starting at$X,XXX+ monthly
34
34 Photos available
9.9
Review Score
51 reviews

Crestwood has a team that cares and works with their clients in all aspects of living. My mom and I toured many places and she knew when we arrived at Crestwood this was the place she would live. There are...

Provides: Assisted Living, Memory Care

Welcome to Crestwood Village Assisted Living & Memory Care! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service...

... Read more

StoryPoint Rockford

2885 10 Mile Rd NE, Rockford, MI 49341

Starting at$X,XXX+ monthly
29
29 Photos available
9.9
Review Score
359 reviews

Storypoint is well maintained and the staff is concerned about the well being of the residents. The apartments are a good size and have a nice layout.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to StoryPoint Rockford! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, enhanced living, assisted living and memory care. Throughout each...

... Read more

Danbury Columbus

2870 Snouffer Rd, Columbus, OH 43235

Starting at$X,XXX+ monthly
20
20 Photos available
8
8 Floor plans available
9.9
Review Score
41 reviews

All in all we really liked the facility and felt like she was well cared for. Hospice was there everyday too so it was sometimes tricky to differentiate who was doing the care but I did see some staff going...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Danbury Columbus! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make every...

... Read more

Heritage Hill Assisted Living and Memory Care

1430 Cleaver Rd, Caro, MI 48723

Starting at$X,XXX+ monthly
27
27 Photos available
9.9
Review Score
101 reviews

Staff is very friendly and loving to the residents. I do wish that for those who have cardio/ respiratory issues they would monitor vitals more than every 30 days

Provides: Assisted Living, Memory Care

Welcome to Heritage Hill Assisted Living & Memory Care! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level,...

... Read more

Forest Glen Assisted Living

29601 Amerihost Dr., Dowagiac, MI 49047

Starting at$X,XXX+ monthly
29
29 Photos available
9.8
Review Score
53 reviews

This is mom's first time in assisted care and the transition to a new place went well. The staff is caring and visible in the facility. The response time is better than anything I've seen at a care facility....

Provides: Assisted Living

Welcome to Forest Glen Assisted Living! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living. Throughout each service level, we strive to make every moment of...

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StoryPoint Clinton Township

16230 19 Mile Road, Clinton Township, MI 48038

Starting at$X,XXX+ monthly
59
59 Photos available
9.8
Review Score
22 reviews

The building is clean, modern, and thoughtfully designed—plenty of natural light and cozy common areas. The staff are warm, caring and friendly. Their dedication to their residents is evident. Highly...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to StoryPoint Clinton Township! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, enhanced living, assisted living and memory care. Throughout...

... Read more

Danbury Wooster

939 Portage Road, Wooster, OH 44691

Starting at$X,XXX+ monthly
41
41 Photos available
9.8
Review Score
26 reviews

The things We were most concerned about -getting medication on time and support from aids has been so good Sister is eating so much better now. The facility is well maintained, light and many activities.

Provides: Assisted Living, Memory Care

Welcome to Danbury Wooster! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include active adult, assisted living and memory care. Throughout each service level, we strive to...

... Read more

Danbury Huber Heights

8001 Red Buckeye Dr, Tipp City, OH 45371

Starting at$X,XXX+ monthly
30
30 Photos available
9.8
Review Score
33 reviews

The facility seems to be spotless. You would never know it was a Senior Citizen Residence when you enter the building. Everything is kept in mint condition. I have not met one unkind person that works there....

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Danbury Huber Heights! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make every...

... Read more

Bayfield Assisted Living and Memory Care

3932 Monitor Rd., Bay City, MI 48706

Starting at$X,XXX+ monthly
50
50 Photos available
9.8
Review Score
78 reviews

Bayfield has been a perfect place for my dad. He unfortunately is unable to go back to his home. Bayfield has made him feel welcome and part of their family there. The staff is wonderful. They always are...

Provides: Assisted Living, Memory Care

Welcome to Bayfield Assisted Living & Memory Care! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we...

... Read more
Viewing 1-25 out of 126 communities

Reviews
for StoryPoint Group, LLC

9.6
Review Score
10,891 reviews

Review Score

10,891 reviews
9.6

Out of 10


5 star

76%

4 star

18%

3 star

4%

2 star

2%

1 star

2%

A Place for Mom has scored StoryPoint Group, LLC with 9.6 out of 10 using our proprietary review score based on 3,075 reviews in the last 2 years. Over all time, StoryPoint Group, LLC has 10,891 reviews with an average "overall experience" of 4.6 out of 5.

Overall Experience
8,221
1,937
410
128
195
Date Submitted
611
1,662
3,075
Reviewer
4,115
4,608
1,453
490
Care Received
3,994
4,224
2,673
1621-1640 of 10891 reviews
Sort by

5.0
Dustin - Family/Friend
Independent Living
March 5, 2024
Verified Review
Recommended

My mom is a resident at Holiday Wescourt and everything is great. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
David - Family/Friend
Independent Living
March 4, 2024
Verified Review
Recommended

The staff is friendly; professional and helpful. Housekeeping is good. Communication is good. The meals are good quality and taste good, however they could possibly be healthier. I would recommend this facility to others.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
March 4, 2024
Verified Review
Would Recommend

this is a smaller community, so it's more homelike. I like the friendliness of the residents ; administration follow up with issues; restaurant quality food, with attention to my mother's gluten free diet; the many activities sponsored by the nearby Catholic parish, which my mother enjoys. (there are also Protestant activities, but not as many.)

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
NE - Family/Friend
Assisted Living
March 4, 2024
Verified Review
Review for Danbury of Broadview Heights

Memory care unit is great. Good staff and great activities.I would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Cheri - Family/Friend
Independent Living
March 2, 2024
Verified Review
Review for Holiday Lincoln Square

Friendly staff. Good food choices. Lots of activities. Good location near family and shopping.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
DM - Family/Friend
Assisted Living
March 1, 2024
Verified Review
Review for StoryPoint Novi

It's a bit more expensive than it's worth. The food quality has gone down over the past 9 months. This community was new and beautiful and apts were slightly larger than other communities.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Kevin - Family/Friend
Assisted Living
March 1, 2024
Verified Review
Our Experience

I will clarify my rating concerning the value for the money: None of these facilities is what I would ever call a value. Ever. These are excellent facilities, but the cost of over $6k per month is almost unfathomable and out of reach for the majority of people in need. It is almost extortion in a way, but the option (Medicare facility) is nearly an unacceptable option in terms of quality-of-care. Personally and professionally, I am preparing to write a series of articles on the inside look at these facilities from my experience. I have every confidence in the quality of care at facilities like Danbury, but most Americans will never have such an option available to them.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

4

Staff

4

Value for Cost

2


5.0
Anonymous - Family/Friend
Independent Living
February 29, 2024
Verified Review
Would recommend

Moving here has given my mom additional bunch of friends and things to do. She's more active for sure. They stood out when it came to food, cleanliness and the size of the room for the cost.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4.5

Staff

4.5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
February 29, 2024
Verified Review
A nice place to visit a great place to live.

I love the location and the people. They met all my needs.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Terry B - Resident/client
Independent Living
February 27, 2024
FAMILY

I've been here over 7 years and I love everything about this place. The staff is great the entertainment is great, Activities are fun. Really good food. I really enjoy all the different stuff we get to do here and all of the people that live here are really nice

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen L - Family/Friend
Assisted Living
February 27, 2024
Verified Review
Would highly recommend this facility

Most staff are extremely friendly and helpful – the administrators and their support team. When my mom was totally independent, there were no issues. Once my mom needed help with some ADL though, too often the staff did not show up, or when they showed up did not perform all the specific tasks that were assigned. We addressed this issue with the administrators several times, and the situation has improved, but would be nice for it to improve more.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Lori L - Family/Friend
Assisted Living
February 27, 2024
Excellent care

This community offers the best in residential housing. It houses the best staff around thanks to the caring executive director at this Novi location. Michael H gives his heart to the residents And the STAFF. He infuses “fun” activities in the building that helps build friendships, keeps residents active and makes the job of caregiving more fun for everyone. The job of caregiving comes so natural to the director . He is always present in the building, always makes time to talk to people and literally cares for residents directly himself. Many of the caregivers within this community have given me great comfort. Keep it up, Storypoint!!

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

3


5.0
Anonymous - Family/Friend
Memory Care
February 23, 2024
Verified Review
I would recommend Story Point Grove City Memory Care for sure

This is a review of the Memory Care unit only. So the Staff is friendly and helpful and they answer questions when you need them to. They are available and they do get back to you when you leave a message during the week within 24 hours but of course weekends might take a bit longer. The food in the memory care unit is okay not as many fruits and vegetables as we would like but if you tell them what your loved likes then they will provide it for them. When you visit, you can take your loved one to the Bistro area and have a meal with them (their meal is free of charge there but you will have to pay for yours). You can also take your loved one to the dining room when you visit but someone must be with the memory care patient at all times outside of the memory care unit. You can also take a walk with your loved one or if in wheelchair you can take them to see the aviary they have outside the memory care unit. The memory care unit is 2 wings of approx. 24 patients each. They have terrific activities and a gentleman comes and plays guitar and piano for the residents and gets them to sing which is nice. The memory care unit has its own activities but if you visit your loved one you can take them to the assisted living activities as long as you are with them. The rooms are big, bright and have lots of light. This facility was constructed as a memory care unit which I feel is important because it has all the things memory care patients need. There is an outdoor section to the unit so patients can go outside and enjoy fresh air summer only of course. The doors to the memory care unit are locked and you must get a staff member to let you in and out. The doctor and pharmacies are great there. My mom can reach the doctor when she has questions and they do return her calls. The doctor at the facility/LPN does see patients physically(we have been at another facility where they relied on the nurses to tell the dr. what was happening). The occupational, physical and speech therapies are good as well. Additional information that you should know...There is a hair dresser onsite but you have to sign up for it on a different website and put money into an account just for hair or shaving services (for men). In the memory care unit, a staff member makes the appt and this person was difficult to find. We were sent around and around the facility trying to figure out who was responsible to make the appt. so be sure to ask who does it when you sign the lease. My dad moved into the facility over Christmas so it was bit chaotic due to staff shortage but that seems to be resolved. They have separate staff that just cleans the rooms and staff that just does the laundry. The nurses and caregivers do just nursing and caregiving duties. I feel this is important in a facility. My dad is one of 2 men on the wing. So the ratio men to women is a little skewed just FYI.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Chris - Family/Friend
Independent Living
February 23, 2024
Verified Review
Review for StoryPoint Pickerington

I would highly recommend them. The facility and rooms are very clean. All the staff are very friendly and helpful. She had been at another facility we were not impressed with. Storypoint was close to my house and we really liked it when we took the tour and saw how happy the residents seemed there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mike H - Family/Friend
Memory Care
February 22, 2024
GREAT PLACE

The community is will staffed. They provide everything for your loved one as possible and are very caring. The rooms are large enough to accommodate extra furniture such as a chair and sofa. They have an excellent cooking staff with a variety of different foods for eating.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Renee - Family/Friend
Assisted Living
February 22, 2024
Verified Review
Review for StoryPoint Portage

We picked the community because it felt like home and the staff was very inviting. I felt comfortable knowing that Dad wasn't going to be alone and that someone was always somewhere close by. And, even though pops didn't participate, it sounded like there were many activities that would help seniors build community and new friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
February 21, 2024
Verified Review
Recommended

The staff we worked with us while we were considering our options, was very friendly and flexible. They helped us experience as much of the StoryPoint lifestyle as was possible before actually living there. They were willing to make home visits to evaluate our needs. We appreciated the incentives they offered to make the move more palatable. They know these decisions aren't easy. StoryPoint offers the most options for seniors interested in independent living. We chose their assisted living accommodations, however, because we wanted to avoid another move when higher levels of care become necessary. There are a limited numbers of apartments available for assisted living. Fortunately, the perfect apartment became available as we were deliberating, so the choice was easy. Residents in assisted living can take advantage of dining opportunities and activities offered for independent residents. The dining atmosphere and food quality were important elements in our search. This seemed like a good fit for our 101 year old family member who still operates independently most of the day, but requires some help with mobility, personal health, and the knowledge that help is available almost instantly 24/7. She reports that conditions and staff at StoryPoint are optimal, but the transition is still very hard. Recently, I received emails explaining about an outdoor gas leak that caused the residents to be without heat while it was being repaired. I appreciated the prompt communication and reassurance that the problem had been solved. So far, so good. We definitely recommend StoryPoint.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Edward - Family/Friend
Independent Living
February 20, 2024
Verified Review
Highly Recommended

Our experience with StoryPoint Romeoville was fantastic! Everyone there went out of their way and was so so nice and caring. I can't tell you enough how everyone, and I mean everyone, in the family who visited were so so impressed. Being able to sit in the lunch room and have breakfast, lunch and or dinner with my loved one and mingle with other residents, just super. Loved the happy hour at the bar two days a week. I would highly recommend StoryPoint to any and everyone.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
February 20, 2024
Verified Review
Wonderful community and feels like home!

Everyone is friendly and my mom said the food is great. I only looked at one other place. The main reason we went with story point is because my mom stayed there a few years ago and really liked it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Julie - Family/Friend
Assisted Living
February 20, 2024
Change is BLISS

My Dad had care in his home and then transitioned to Assisted Living at a different facility for the past year. I cannot stress how important it is to trust your gut instincts when your loved one has dementia. Things were going downhill quickly at his facility and excuses for sub optimal care were mounting. That’s when I reached out to Bayfield.. EVERY staff member from the beginning of my inquiry to move in day was so caring and professional. Previously Dad would sit in his room and was not really encouraged to join the rare activities his previous facility had. BAYFIELD changed that! From day one the staff has encouraged my Dad to join each of the 3-4 DAILY ACTIVITIES… a plethora of opportunity for my Dad to be engaged and meet people and build bonds in his COMMUNITY! The smile on my Dad's face, the laughter, the pure joy of watching him interact is priceless! The staff genuinely care about their residents health, safety, nutrition, and emotional wellbeing. HIGHLY recommend!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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