StoryPoint Group, LLC

or Candlestone, I rate all seven categories as 5s. We have been extremely happy having my aunt at Candlestone. I feel that her care is excellent for the price that we are paying. I would recommend to others

5 on all of them! The place is great and takes care of my dad above and beyond. We would absolutely recommend this community to other families who may need a place for their loved ones.

I love the food, workers are friendly. The building is not square, I don't feel institutionalized. I love the birds.

love, love, love [name removed] she is my favorite girl

Thank you for taking good care of my dad. I am grateful.

Excellent care staff and comfortable facilities for my parents. All their needs are provided especially nursing care.

Been here only a short time, but very impressed. Very clean & comfortable, people are very nice & Caring.

So happy We close IV for our sister. The best part are the people (Staff) Everyone has been so helpful and pleasant which has made this experience much easier. I would recommend 10 to anyone.

The staff is super friendly and the residents are mostly nice, too!

I would say you have to be on top of care services to ensure what they promise is delivered. Weekend staffing is thin. There was only one registered nurse in the entire building, assisted living and Memory Care. Total staffing turnover occurred in the early spring. Things improved at that point, my husband passed away after only 10 months.

It's great. Everyone is helpful all the time. The food is fabulous. If we need something they get it right away.

Independence Village is amazing! My moved one is back to her old self. She is so happy, socializing, and perky. She loved living here and I love visiting! It is wonderful!

My mother has been in Storypoint for a year and a half and she loves it. The staff are wonderful, friendly, helpful and capable. when we need help, they come through. The setting is lovely as well. It is close to all kinds of shopping, restaurants, and medical facilities, but is also removed from traffic. The area is very quiet and safe.

We shopped around and I haven't found one I liked as good as this! Country setting for country people

For the 14 mo my mother was in residence she was cared for and supported by every employee at WM. From helping her bathe to nutritious meals she wanted for nothing. For the family [names removed] were always available to consult and discuss. They have been so much help!!

Care for our mother was excellent, The Capable, knowledgeable staff treated her like family. I especially appreciated it their ability to communicate with family & friends about our mother's welfare & needs

What a wonderful place to live. I never knew there was such a nice place to retire. I have a beautiful central air apt with a huge bathroom. I can fit 5 people in my shower!

very well taken care of

I would give 5 on all of them. It is an excellent facility. Except for a few exceptions my moms stay went very well. They do an excellent job of communicating and comforting the residents in the memory care village. Food is quite good and they have regular visiting entertainers. They did a good job of distributing prescribed medication. Every resident was encouraged to be involved with activities.

We are so glad we chose StoryPoint Gahanna for our loved one. We even moved another family member there because we were so happy with the experience. She has since died, but we were so glad she could be there, too. It is difficult to get and keep housekeeping staff, anywhere. I know StoryPoint has been short handed at times, but I have been happy with my loved one's housekeeping. The common areas are also clean and tidy. There is no "smell" in the hallways, even in the assisted living side. The staff at StoryPoint Gahanna are amazing. From the reception team, the kitchen/dining staff, the maintenance staff, the nursing/caregivers staff (assisted living) the management team and ESPECIALLY the life enrichment team! I can only speak to the quality of care with our second loved one who was there for 6 months. We had to work with the Director of Nursing several times to sort out things related to coordinating meds with her doctor and then with sorting out who was in charge of what when hospice was involved... but the Director of Nursing was very responsive. I love all the meal options for our loved one. Food is probably the biggest complaint in senior living, but we have been very happy with choices for the meals and the added options available in the bistro. We can have meals delivered for a fee for independent living residents or they can pick up carry out for free or dine in. if I could rate them a 10 I would for activities!!! We love all the activities, trips, carts that come your way your door, music, demonstrations, groups, etc! I keep telling my loved one that I want to live there because of all the activities! Our loved one is engaged and busy and as a 96-year-old, this makes her family happy! When we looked at senior living communities we chose six to look at and found our top five favorite communities to be about the same price. We would happily pay even more as long as our loved one was happy. Our loved one appreciates the responsive staff and the pretty facility. We are so happy we chose StoryPoint Gahanna for our loved one. We chose it for the feeling we had each time we visited. The staff seemed warm and caring and the residents seemed happy. We appreciate that the staff helps us when we have questions and is responsive when we need to solve a problem.