StoryPoint Group, LLC

The presentation of the food is good, and it's colorful. They make it nice and healthy for the residents. My sibling was there for Thanksgiving, and mentioned that the food was really good. The activiites calendar that comes out looks really great. We feel like we picked a good community, and we are happy. My loved one seems really content. The value for the money is good.

Our family had an in person tour and from everything we saw of the community and all the staff members we met with, we thought it was a great tour experience.

Friendly and caring staff, very beautiful setting, always smells nice. Meals and snacks are provided whenever resident asks for it. Enjoy having coffee with my friend. Staff always friendly, decorations were beautiful for the holidays.

Mom has been a resident at Bayfield for 18 months. We could not be happier! The staff is always kind, patient, and fun. The staff has a genuine interest in Mom and works hard to keep Mom engaged with activities and even help from new friends. We can all benefit from new friends.

I love everything about living here. Everybody is nice to you and is always there to lend a hand. The food is good and the community is very clean and well-maintained.

Food is good, snacks are too! Yes, yes, and yes!

The main staff has been very accommodating and helpful. Move-in day we were treated to pizza. Everyone seems genuine in their care for residence and meeting their needs.

I wouldn't want to live any other place.

I enjoyed the activities and being a part of the activities.

The staff and caregivers are so nice. They go out of their way to take care of everyone. The therapists are incredible. They are so helpful.

Very excellent operation

My mom has been at IW for almost 10 years. Up until recently, she has needed very little assistance. However, a fall and a couple of other health problems have brought a need for some assistance. All staff has been wonderful. My mom is happy and safe.

Forest Glen is an excellent facility. The staff is very caring and attentive to all my uncle's needs. Always available but never under foot.

We originally moved my parents into StoryPoint since it was the only facility where my mother could live in the memory care area and my father could reside in an independent setting within the same building. Dad was able to visit mom every day without having to negotiate the outside weather. We now have experience with my parents in independent living, memory care and assisted living. The staff did an excellent job navigating the care and safety of residents throughout the pandemic. As with most facilities of this type, StoryPoint struggled to hire and retain care staff during this challenging time. However, with a new care team leadership in place, there has been significant improvements. The care team leadership has promptly addressed every concern that we have raised. The facility staff are kind, caring, and take great pride in their work. I can't say enough about the housekeeping lead, the maintenance staff, the activities team, and the kitchen staff.

The staff were wonderful and caring.

It's true that you have to visit communities to determine if you can see/feel your loved one living there. StoryPoint Gahanna was our the best fit for our loved one. And they had an opening for us that fit our needs. The staff was welcoming and kind. The staff worked hard to answer all our questions on multiple visits. We were happy with the entire process. I would suggest that at some point they tailor their written information that is provided to ALL StoryPoint new residents, to be more specific to StoryPoint Gahanna residents. As the point person for my loved one, I spent more time than I had planned on getting more specific questions answered regarding housekeeping, facility, and maintenance because I was given a general document for ALL StoryPoint facilities. We are so glad we chose StoryPoint Gahanna for our loved one.

Overall, the food is pretty decent, and my loved had no complaints. The staff was friendly and very attentive. The administration was great to work with. Overall. I am very pleased.

They have updated the building and it looks great, especially around the holidays it looks so festive. The residents seem to have a great time with all of the activities they do in the building and all of the outings they go on in the community.

Great place to take family members! Friendly staff. Clean environment. Has a lot of space. They always involve families in their activities! I would recommend this place to anyone looking for a place for their loved one!