StoryPoint Group, LLC

Moving my family member to StoryPoint Bolingbrook has been a smooth transition for him, and the staff have continuously worked to make sure he has the services he needs, a comfortable living space, and good medical support. Staff members have helped him find friends and have encouraged him to be as independent as he can be and as active in programs as he wants to be. Staff members plan outings that interest him and are always checking on his likes and preferences. Staff members are so kind and patient. Many times, staff members have gone above and beyond to make sure he has what he needs. The facility is clean and well-decorated, and the units are modern, clean, and easily personalized. I definitely recommend this living option.

My mother suffers from Parkinson's and Dementia and requires significant supervision, interaction, and assistance with the tasks of daily living. We moved her to StoryPoint after a terrible experience at a nearby home. [name removed] , the Sales Director, and [name removed] , the Executive Director, assured us that SP could provide the necessary care. As we were "once bitten twice shy", we were skeptical, yet hopeful, that SP would deliver. Not only have they delivered, they have exceeded our expectations. [name removed] is remarkably "hands-on", personally engaged in the day-to-day operations of the facility, and immediately responsive to questions/concerns. The nurses and caregivers are attentive, kind, patient, and helpful. Everyone that works there, from the front desk staff to housekeeping and beyond, is absolutely wonderful. There is not enough room in this review space for me to give credit where due, or to describe the relief and peace we now have, knowing that my mother is safe and well cared for.

StoryPoint was the BEST! I looked at a bunch of places I found this one, The staff was very supportive. When he was passing they all held me up. I was a mess. They gave me hugs and kept me standing.

Choosing an assisted living facility is a deeply personal and often challenging decision. However, finding a place where every member of the team—from the reception, activities coordinators and nursing staff to the aides—is dedicated, compassionate, and fully invested in residents' well-being can feel like discovering a rare treasure. This facility embodies everything you hope for in assisted living. The staff members are not only highly skilled but also genuinely caring, ensuring that residents feel valued and respected every day. Nurses consistently go above and beyond, addressing both physical and emotional needs with patience and warmth. The aides are equally remarkable, always present with a kind word or helping hand, offering residents and families alike a sense of comfort and assurance. If you're searching for an environment that offers unparalleled care and total peace of mind, look no further. This is a community where every detail reflects a commitment to excellence!

Knowledgeable, kind and encourage residents.

Good food, fun staff and plenty to do!

My new apartment is larger then my previous studio, I enjoy sitting in my living room and looking out the windows at the beautiful scenery.

Because my parents weren't interested in choosing their assisted living facility, the responsibility of making that decision became mine. The most important question l asked myself each time l toured a facility was 'would l want to live here', and 'would l be happy to call this place my home?' The minute l saw Boulder Creek Assisted Living, l knew that l had found the right place for them to live! My dad's first comment was 'this place is really nice', and the kitchen sent sandwiches and coffee for them to eat because they'd been traveling all day. My parents found other couples to eat with eat day, and they quickly became involved in all the awesome programs that are offered to the residents on a daily basis. After my mom passed away Boulder Creek became his extended family for the next six years, and our family will never forget the love and kindness they showed dad. I highly recommend Boulder Creek. It's a wonderful and clean facility, with a very caring and amazing staff.

Storypoint is a beautiful facility the common rooms and apartments are beautiful and immediately maintained. The staff are friendly, attentive and have high standards. They go above and beyond. They helped us all though a difficult time with their compassion and care.

This is a place of loving caring people Storypoint you have an excellent staff! Nursing thank you, kitchen staff, thanks you receptionists. Thank you CNA'S. Thank you to everyone we love you.

The directors are truly sensational. The facility is top notch and in summer we enjoyed many strolls in their private garden. The everyday activities are enjoyed by the residents and they make sure that everyone who wants to attend is there. My Dad enjoys the food and especially the soups everyday. The facility personal are willing to make adjustments to the room such as letting my Dad have his own TV at eye level and setting up DVR service for football watching. As crisis in health happens, the residents can push a panic button, and service is immediately given, including calling an ambulance if required. Their support for a recent health crisis with my Dad was much appreciated. My Dad requires help with showers and they are scheduled twice a week, but sometimes he is overlooked unless I follow up with the care givers.

I've been very happy with them. I rate 5 on all of those items. Yes, I would recommend StoryPoint Knoxville West to other families who may need a place for their loved ones

My grandparents have been living here for several months and they love it. The staff is very friendly and helpful and they are always raving about how good the food is. You can trust these folks to treat their family like their own.

Good very helpful. Apartment is nice are the staff is very nice.

Experience is good. Everyone is friendly and nice [name removed] is always very kind and goes out of her way to help people.

Everyone is very friendly! They are like family. My dad has the studio and its perfect size. Very accessible. Laundry is very accessible, central dining room isn't too far away. I would absolutely recommend IV of Traverse City to others looking.

Food is good. Enjoying other residents. Everyone is friendly.

I have a lot of friends here. I met my 2 best friends here. I enjoy the activities they do. The management responds quickly to any concerns.

Great place to live. Been here 1 year now.

Very nice. Location is great too!