StoryPoint Group, LLC

From the day my brother entered River Ridge, he (and I) were treated like family. The staff gave 110% to make sure I was informed and kept up to date on his care. They also worked to manage his day to day health and well being along with customizing solutions to keep him thriving. And yes, they aren't perfect, but let me tell you, it isn't often when you see a management team that rolls up their sleeves to do what is in the best interest of the patient and family. I have found everyone there to be positive and always open to ideas to improve the partnership between family and staff. I would highly recommend River Ridge to anyone seeking care for a loved one.

I just turned 102 and am grateful. I've been able to call Meadow Lane my home. My girls treat me good and I love the food.

I feel safe and I can always get help when I need it. Everyday is nice.

Our family had an in person tour with HarborChase of Cordova and it was a great tour experience but too expensive. Like a facility with independent living people their too. They are good advocates for the needs of all in any facility.

The staff members at Maple Lake Assisted Living and Memory Care are Caring, Knowledgeable, and personable. Of course I would recommend this facility to others looking.

My mom went into Ludington woods and died shortly afterwards. She didn't participate in any dining or activities. She had Covid so even if the food was good she could not taste and only complained. Probably her and not the food. Based on the experience we had with this community we would recommend them to other families.

Our Executive Director is a great addition to our community. I love it here. This is my second family.

I found this place to be very pleasant. The staff were very kind, helpful and supportive. I met a lot of very nice residents.

I have been very happy here!

The problem we had was getting medications correctly, there has been some change in staff and this problem has been taken care of. Overall I would give each category a 5. My dad especially enjoys the dinning experience. A well maintained facility, friendly, conscientious staff. The ambassador resident program was very helpful to my dad getting acclimated to how everything worked.

My loved one was a resident at StoryPoint Libertyville and overall things were great for him at this facility. They have excellent, friendly staff and a great Chef. The move in was great and they have a good relationship with a furniture rental company. The cleanliness of the facility was great. The value for cost was good. I would recommend this facility to family and friends.

They were very friendly and had a lot of staff engaged with the residents. They seemed personally invested in the welfare of their charges and worked hard to keep them busy. I have already recommended this community..

The tour experience with Grand Village was great! They did not take my loved ones level of care though. They knew they would not be able to care for her even without meeting her, so it was off the table.

The staff is wonderful and the facility itself is impeccable. I’ve visited numerous times and would not second guess placing a loved one in their care. Quality of care is great, facilities and grounds are beautiful, and staff is knowledgeable and attentive

The kind of compassion that you get here is what makes it feel like family. We decided to put my Aunt here after we were looking at options for months, and we all wish we would have done it sooner! She is so happy and healthy. The moment you walk in the door, the receptionist is so sweet and friendly. The sales marketer is very helpful and nice. Later, you’ll meet the executive director and nurse director, they are both so quick to jump in and help wherever it’s needed. Never had one trouble with a caregiver or a nurse, as they are just as willing to help as management is. I’ve worked in this industry for awhile and have been to many facilities, and nothing compares to StoryPoint. Oh, and the activities are plentiful, food is great, and it is CLEAN.

Highly recommend. The staff and residents are all wonderful. Staff is caring and helpful.We're very happy with the care our mom is receiving! We would highly recommend Crestwood. We picked this community, because of the availability and we knew it was very nice.

It has been a good experience. Everyone is very kind and helpful. Although their jobs are difficult, they remain patient and caring on all shifts.

I have enjoyed living at StoryPoint. recently, my wife passed away and I received support and love from everyone. This is my home now, it is a special place.

We recently made an internal move to receive more services. This was the best decision ever. Life is so much easier. Our new apartment is perfect, we are so happy we picked StoryPoint.