Stellar Senior Living

It's very clean, and the staff is very good. They are very responsive and attentive. They have quite a bit of entertainment, but not great numbers attending, and mostly the same people attend. The food is good, however, my complaints would only be that because they are taking some dietary or health needs into consideration, and I don't have any restrictions, so it's not always seasoned enough for me. The staff is so nice though, it all works out. I'm pretty sure I could go and get some sauces and bring them to the table with me, and that would be fine.

There are a lot of activities at Farrington Court and my mother-in-law definitely enjoys those. The only thing I can think of they can think where they can improve is the food. On a scale from 1-10 I would give them about a 7. Other than that, everything has been great and we are very satisfied.

Everyone here is very pleasant and helpful. They take every effort to ensure safety and look out for the residents. However, I think activities are planned with the older residents in mind and not much for the very mobile and more active residents. Food is very good and there is plenty of it. Overall a good place but a little pricey for private payers, though management does try to help out with finances

The facility is new and very clean. It passed my 'smell test' because that would have been a deal breaker. The staff all seems very nice.

Staff is friendly, warm and attentive. The place is clean fresh, light and airy. Mom seems to feel relaxed safe and worry free. She considers residents as her friends.

My family and mom are very pleased with Las Colinas. Finding an appropriate independent living community in my mom's price range was overwhelming. I toured a number facilities in Albuquerque. One piece of advice is not to be mislead by fancy marketing brochures or facilities. The critical consideration is their commitment to service and culture. Pop-in unexpected. Interact with as many staff as possible beyond the marketing rep. Stop and talk with the events coordinator, cooks, housekeepers, front desk and maintenance staff to get a feel of their service commitment. Ask about the average tenure of staff and turnover rate. Many places talk a good game, but when you cut through the talk, they are more focused about occupancy, stacking costs per services and avoiding legal liability. At Las Colinas, their newest staff member had been their 7 years. They also require all employees to provide value-added team services to residents such as free dog walking. All staff is courteous, helpful and friendly. They enjoy their work and it is reflected in everything - food, housekeeping, events and services. After my tour, Las Colinas immediately sent my mom a get well card and scheduled an assessment at my mother's rehabilitation facility. They stressed being a right fit to meet my mom's needs. As my mom is 66, they made sure that she met residents her age and younger. Las Colinas also provide great information about community resources. Their culture was reflected in their lease agreement, pricing structure and maintenance of their facility.

Professional staff!! They interact well with residence and my Mom loves it there!!

While visiting Orchard, we noticed it is a fairly new facility which is clean and nice. The staff is wonderful and mother-in-law's room will be only two doors down from the nursing statoin. Although mother-in-law loves to read they do have variety of activities. The studio is small, which may mean we have to downsize furniture.

My loved one was only here a short time, but they did a great job during her stay. The employees were all very friendly and did a great job of making both the residents and the families feel welcome and comfortable. The one complaint I'd have is that the food could have been better. The salad bar in particular could have used some vegetables other than just iceburg lettuce.

My loved one is doing very well here! The activities are really good, and there are a lot of them! The menu is not as extensive as I thought it was to begin with. There's not a whole lot of variety. However, the staff are all very friendly and helpful! They are very attentive as well. Everything is very clean here and my loved one is settling in very well!

It's a great place, she likes it quite a bit. It's pretty expensive, buy they were able to work with us on price. The food is great, the people are all really nice they take care of maintenance immediately, the grounds are beautiful. They not only allow dogs but they also have free dog walking services. They are pretty immediate in responding to anything that needs attention. They check on them regularly. They have been very helpful, and it's been a lot better than we anticipated. They have activities and stuff going on all the time, they even had a live band come in. The apartment is really nice.

We found the facility to be very, very nice. The Director, Kelly came to our table and talked at length about what they offer and how to go about getting what we need. We met with the personal and did not find one person who was not totally committed to their jobs and the health and welfare of their residence. It is a very modern, clean, and the staff are very helpful in seeing you get what you need. There is always things not quite right in all organizations and will probably find some here, but as of the first weeks of being there it is a God's send for the help and info that we received and all the help we received with insurance. They took care of most all things.

Upon visiting las colinas, I was impressed with the overall comfort of the entire location. This includes the staff, activities, cleanliness, and more especially, the residence smiles. The location is opposite part of town for me. I left feeling that my mom will be taken care of and her comfort of life will be high for her. Distance was not a factor anymore. She has earned this level of living.

They were so accommodating and nice. They were more money and I was worried my mother would worry about her budget but now I wish I had chosen them. They had a hospitality type room and if mom's room wasn't ready yet she could stay there for free because she was moving in. If I could get my mother to move I would. The food was a huge difference. There was a lady sitting there after hours and she had a sandwich with fresh cut fruit. It looked like something I would eat. If it's within the hours that they serve food then you'll get food. Instead of being super regimented like some other places, this is like being at a restaurant.

Thunderbird is pretty good. I think it suites my mom in in almost every way she needs. I was important to her to have something that would be a good social environment. She loves playing cards, board games and other games like bingo as well. It's an older facility but it's kept up well. I think it's probably an average value. The care is fairly good. The one down side that she has run into is that she's not very thrilled with the food from the dining facility . She's rather pick I guess. She have been various things wrong. The meat might be tough or the meal might be cold or certain things aren't available. She has a good apartment. She's paying a little bit of a premium for the first floor and to be near the middle of the place. It's working out well.

The people are great! They are willing to help you in way possible. What makes this place is the people. My aunt ended up getting stuck in rehab for four extra days. I came down from Long Island, the people at “Las Colinas Village” let me and my sister live their for the four days and they treated us wonderful, they even fed us. Las Colinas is willing to bend over backwards to do anything that will help you to be as comfortable as possible and they wont even take a tip from you for their help, believe me I tried. My aunts room needed shelves the maintenance man came in and put them up without any pushback, they are winding the door to accommodate my aunts wheelchair, and since the room is a bit bright for my aunt they are even putting up extra curtains. Everyone that I spoke to who visited other arrears all said that “Las Colinas” is the best no other place compares’. Added bonus “Las Colinas” also had some of the best pricing. Only thing is it’s in an industrial neighborhood, I wish they had more property for a small park so the people can at least go and walk around.

They have a new director and a new health & wellness director. So as of 2 months ago I can say 4. Before that not so much. New community director and new health & wellness director are fabulous. We were not confident with our moms care before, but the new hires have turned it around and are fully transparent & hold themselves to a higher standard. Caretakers have always been kind and loving. Food is delicious.

North Star was very clean and bright. The staff was friendly and helpful. They looked after the residents. The only negative thing I experienced as a family member was that it was difficult to get to eat with my sister who was a resident on the assisted-living side. There was limited seating which meant we had to walk to the independent living side, which was quite a distance for my sister.

I think it's a pretty good place. The activities director is great. The staff is very kind to the residents and there is an excellent nurse practitioner who comes by often. They are making changes in their meal schedule but I think that is working out.

Food is great. Building and grounds are well kept. The staff is friendly and helpful. There is a bit of turnover though.