Stellar Senior Living

Having my spouse of 50 years suddenly in assisted living has been difficult and sometimes overwhelming. My spouse has been disoriented and strong willed, but staff has been very patient and kind. Things are improving. This is a great facility.

I have learned good things and bad things. Care staff is there and ready to help I've made good friends in my time here.

Overall I am happy, took a while for my folks to get in the groove with staff etc. I like that they have all levels of care, independent, AL and Memory Care...My folks are in AL, but we will be moving them to memory care in the next couple of months. There was a bit of a hiccup when Stellar Living took over in March around cost ..but I was able to work through that with them.

It is always a hard transition. But everyone is so kind, including the residents, which is very helpful.

My siblings and I moved Dad to Lakewood Reserve in March 2023. He is very happy there. He is very social but won't join in the many activities that are offered. That is his choice, not anything that Lakewood Reserve does. There has been a recent staff change so I don't know many of the current staff well. When I call and speak with the receptionists they are always very nice and helpful. My sister visits Dad several times a week (I live out of state) and always tells me how nice and helpful the receptionists, CNAs, and whom ever she interacts with are. Before the staffing change, the administrator was trying to do monthly zoom meetings with family members regarding what was going on at Lakewood Reserve. That has not continued and I wish it would. All on all, I'm happy with the care Dad gets and would recommend Lakewood Reserve.

We chose Courtyard at Jamestown Assisted Living because of the cleanliness and wide variety of activities offered. The administration staff and kitchen management staff seem difficult at times.

They could have more variety at least monthly on the menu. And the price

Orchard Park was overalll a good experience. My loved one left because we decided to move him closer to us. The food could have been better and better supervised meal times would’ve been good. The staff was friendly and usually helpful. Activities were somewhat limited with lots of group tv watching. I felt like they could’ve done more activities appropriate for the individual residents. I think staffing limitations caused the one size fits all approach.

Overall, this is a very nice facility. I have two family members there: one in Memory Care and the other in an Assisted Living apartment. The staff in MC is lovely--friendly, helpful, reassuring, etc. They are always, always welcoming! They have a tough job, for sure. The move-in was fairly simple and there was plenty of support. There was a LOT to take care of the first few months, which was overwhelming at times, but that gets better! Patience is required for special requests, such as revamping TV wiring, etc. but it all gets done. The maintenance people are also very nice! The food is very good here--my mom has gained some weight, which she really needed! I am most impressed with the medical staff--they have kept such a close eye on things and take care of everything so efficiently it is almost seamless. That's a big relief--to know that my mom and other loved one have good care. The physical therapists have done wonders for my mom especially--they are outstanding! Dementia and old age is hard, but we have peace of mind knowing that our loved ones are safe and well-cared for. It is pricey, but I would definitely recommend Bear Creek to others who are looking for a really reliable facility.

We are very very happy with The Springs of Scottsdale. My mom feels very very comfortable , everyone is very kind and helpful and interactive with the residents . Everyone knows the residents names which makes my mom feel at home . The food is amazing - legitimately - as they have a restaurant type setup for residents . It's clean , and feels comfortable

Staff very nice especially [name removed]. Food could be better hopefully when the new kitchen is finished. New comers not very welcoming to the old guard. Activities director really good she plans well transportation good service very good. Very nice pool area and well maintained . I would recommend this place to others.

They were extremely caring and kind to both my mom and our family when she started to decline and when she passed. I highly recommend Lincoln Court to others looking.

The staff is caring and people are welcoming. There is quite a bit of turnover in staff. I would recommend.

The facility was clean, the staff was very friendly. I thought it was rather expensive for a 1 month respite stay. [amount removed] seems a little high for a short stay after a surgery.

Nice place but my mom's care has changed. The staff turn over rate is high. The staff do what can with the number of people working. [name removed] the receptionist is a breath of fresh air. She always says let her know if she can help with anything I might need. [name removed] would direct me to the staff member to talk to when I had concerns. Thank you [name removed] for all you do for me.

It can feel a bit bureaucratic, but I think that's just the nature of living at a business instead of a personal home. For the most part it's been easy to communicate as needed. The food is great. The residents are interesting and welcoming. The activities are consistent and relatively engaging/varied.

We are disappointed by additional costs after we were clearly told there would be NO additional costs. Disappointed by the demeanor of the RN on staff, she is NOT nice! Overall, The Gallery at Broomfield is great & mother loves it there

The Oaks has been great for my mom! She is getting consistently good care there. Much appreciated. The people are wonderful and responsive. I would recommend this facility to others.

I would recommend Winslow Court to other families. The staff that they have is good, but my dad says they are short staffed and have a lot of turn over. My dad loves the community and also loves the food.

My mom did enjoy the time that she was at The Reserve. She loved playing bingo, started to make friends and had wanted to join the book club. Said the food was especially good, too. However, it is very, very difficult to get a response from anyone when trying to communicate with them. We tried for weeks to get someone to talk with us on assisted living options. In person request, emails and voicemails. Once we were able to talk with someone, they were wonderful, very helpful and nice to deal with. The same thing when we were trying to advise them of mom's passing. Again, very kind and great to work with once we got someone to respond. In all fairness, most likely they, as most places, are understaffed and overworked so we did try and make allowances for that. Staff was always pleasant and helpful- dealt with [name removed] a lot and he was great! And the front desk staff was friendly and helpful.