SRI Management, LLC

I would tell others Seagrass Village is nice and new. They have three levels of care. The staff seem to be in tune with what the residents needs are. On the weekends it seems they don't have enough staff. My loved one is doing well and is getting attention from the staff they need. The staff is very good to work with. The upper management is excellent. The laundry attendants and caregivers are excellent as well. The head nurse seems overwhelmed by taking care of the entire community; however, she always gets back to me and keeps good correspondence.

The biggest concern I have is with the care. What the community has to say they can do, they don't follow through with it. I'm not impressed with the way they have the med techs set up. Life Force is the primary doctor of the residents in the community. There are times when I don't hear back from the staff for a week or more. The building and rooms are gorgeous.

Good community, not as many activities offered.

Seagrass Village provides good care, they try and engage residents in activities. for those with mobility and a willingness to participate, the activities would be a plus. this community is kept very clean with nicely sized and good looking rooms. i would like to see an increase in staffing, as to increase the amount of attendants who are with my loved one at a time.

this is a really good place and a good fit for my loved one. the other residents have encouraged her to take part in activities, as she was not doing so on her own. we're appreciative that the community accepted her cat as well. my loved one moved in under not so good circumstances, but quickly adjusted to living at this community comfortably and happily.

We had a good tour experience at Creekside. I don't feel like my loved one gave them a fair try though because he had a family member who used to live there back when it was Bashford Manor Nursing Home. Even though the ownership has changed, he just couldn't get past that.

This community is aesthetically lovely. It is in a great location and everyone in the building is exceptionally helpful and friendly. The hardest part is the lack of the communication with the family outside. Be proactive because you will have to be your loved ones advocate at all times.

Overall it is very good. They do appear to be understaffed, which can cause delays for the residents. It has been a good experience for my loved one though. The food has gone down hill recently for my loved one.

It is a nice place to live. The staff are compassionate and friendly. Some of the activities available include bingo, games, movement activities, and more for the residents to choose from to participate in.

The food quality and how it is presented is just not good, the entire meals and dining service is not appealing. This community is not good for residents who want independent living and who can fully function on their own. It is strictly for those who needed extra assistance and memory care. The kitchens in the apartments are very small, and I only have a high sized refrigerator that works only half the time.

Seagrass Village was good but a little pricey. Like a lot of places, they're experiencing staffing issues due to Covid.

The staff were great at this community and the facilities were good but we wanted to check out a newer community and it was lower in cost.

I am very pleased with this community. I am very happy that we found it, the new director introduced herself and I was glad that she was open. I was nervous at first due to the loss of people that we were familiar with for our loved one but everything has been going fine so far.

Our family had an in person tour and it is a newer facility so the tour was good. They offered up a lot of information, but it was more expensive then others in the area.

I have trouble sometimes with communication and getting responses. They have a lot of activities always going on and things for the residents to pick from to do. Even thought my loved one does not participate there is a lot to do. I a m happy with this community and I would recommend. The first thing my loved one said is this is too fancy, it is a very pretty community and very elegant.

This is a great community. The staff are very helpful, caring, and attentive to my loved one. However, it is hard to get the management to call us back or respond to emails. The billing invoices aren't being sent to us; however, they tell us to go to the portal to view our bill. It seems that the staff at the front desk are poorly trained, informed, and have no personality. If I had to it all over again, I would choose Beacon again. They are really, really good at what they do.

My loved one is not able to participate in activities however, there does seem to be a lot of activities. This is a good location and price for this community. Most of the staff really care about what they are doing .

It is a nice place, and the people are good. There are sometimes qualms over staffing during the pandemic. There is sometimes a lack of follow through by the staff. They have restaurant dining. If a resident doesn't like what is being served, you can pick from a stand alone menu. The staff are friendly in the dining room. The dining is very clean. The outdoor area is wonderful. They allow dogs on premises. The community ensures that caretakers and families see their loved one, and accommodate this request. The housekeeping in the rooms could be improved, along with billing.

The layout of the facility was good and I liked that along with the accessibility. The community is short-staffed but that is an issue everywhere. I would recommend this community to others based on my experience.

This is a brand new community. There was no license at the time for them to open their doors. This was the down fall for us. We meet with the Executive Director, and when we returned she wasn't there.