Spring Oak Senior Living

The transition, although stressful on all of us, was very smooth. Staff is very helpful, but they don't take initiative. You have to pay attention to what's going on and then they will go over and above to help out. At the beginning they encouraged my father-in-law to do all the activities but I don't know how much of that goes on anymore so we call him to make sure that he goes to things and remembers what they are. He also has a calendar set up in his room with everything going on every day which they set up for him, which is very nice. We finally established a ritual as far as Personal grooming etc. For a while. He didn't have clean clothes or wasn't Clean simply because he didn't want to and they don't make him so now we they make sure that he is cared for properly. And that's because he is in the independent living portion so we make sure to go there often enough and make sure that things are to our satisfaction otherwise the staff is great and always responsive to any of our requests or concerns On another note, his room is very nice and is cleaned once a week and is always neat. We have hospice coming in to visit dad each day. (They visit others there too) This was arranged by us at no extra cost. It's been working out nicely. A good thing to suggest to clients. He always tells us he is very happy there and he has everything he needs.

I have no complaints so far my mom doesn’t either. The place is clean. The people are friendly and seem to be on top of everything. They just hired a new activities director as of today [date removed] for memory care unit and I’m sure my mom will enjoy that

With our first visit to Spring oak we were very impressed with the facility. [name removed] gave us a tour and answer my questions and also address some concerns with my mother's continuing Care and if her condition were to become more serious. Right now we are very happy with the level of care that my mother has been receiving. It is become a great help to know that she is being taken care of and that there is constant help if she needs it

The staff are very friendly and accommodating. But as is so common, there is an unfortunately high to staff ratio which leads to residents not having as much personalized attention as could be desired. But we are satisfied with the care and this facility over all the other ones in the area.

We are pleased with the care my brother is getting at Spring Oak. It includes weekly housekeeping and laundry as well as meals and medical care. I don't have an opinion about activities because my brother doesn’t like to participate, but he does go on any bus trip that is offered.

For the money it's not bad. I know there are much more expensive places, but she couldn't afford those. It was good that she was able to stay at the facility when she went into memory care.

Soring Oak is wonderful for my mom. The rooms are spacious, and the facility has an airy feel. The staff is caring and I feel mom is taken care of well. Mom loves the activities and has made friends. She says the food is not the best. Sometimes it's good, sometimes not do much. That's the reason for the four stars. Otherwise, Spring Oak is great community.

I think my mother's situation was not typical, so I won't judge them on things they couldn't do anything about. I think in general, the facility was good. I would recommend them. They went above and beyond when my mother first got there. She was combative, and they worked through that even though they did not have to, and that is a quality you won't find everywhere. From what I could tell, they worked hard to engage the residents that were mobile with outings and entertainment. The food seemed good. The staff was a mixed bag, but overall pleasant enough.

The community is friendly and inviting . My mother is happy there . We chose Spring Oak because of the 1 year spend down option . Few facilities offered that option .

The facility is very nice. Clean. Doesn't have that "assisted living smell" that some others have. They have recently redone a bunch of the areas. The staff is phenomenal to work with. From the director, to the nurses, to the woman at the front desk. Everyone is eager to help and happy to answer the million questions we had. I would absolutely recommend Spring Oak of Toms River.

[name removed] at the front desk right as you enter through the community is terrific, so pleasant and helpful everyday. However the meals could definitely improve, but we would recommend Spring Oak of Toms River to other families.

Overall experience has been positive . My Main criticisms would be that they seem to be understaffed . Workers are diligent but they are very busy. Could be more organized . A lot of things are scheduled through the front desk reception area where communication needs to be better .

The frinedliness of the staff members is what really attracted me to Spring Oak of Toms River. They also worked with me on the pricing and kept the same price we were paying previously at another place - I really appreciated that. I would absolutely recommend the memory care side of this facility, the others I have no experience with.

Their communication is very good. Very helpful with any questions or problems. Biggest improvement could be cleanliness.

Very good tour, a bit dingy.

I would say to plan for the future because with expenses things go really quick. The staff return my calls and follow up in regards to my loved one and the needs. From what I have seen in the community is is very clean.

I like the people here. Initially I got a good feeling about Spring Oak when I toured and was looking for a place. They were very helpful with the paperwork. It was a lot of work to get my mom in, but they were very helpful. And the admissions manager made an unpleasant situation as pleasant as it could be. The facility itself is decent. It's not a luxury hotel, but for what my mother and people in her situation need, I think it's fine. And they do provide adequate space. I've not tried the food, but I've been there when it's delivered, and it looks good to me. For my mom, it depends on the day. Sometimes she really likes it, other times not as much. Really the only thing is it's a little bit pricey. But having looked at other places, the cost is comparable or even better. And they only require a 1-year spend down, when some of the others require two.

It's a really good place, not the absolute best I can think of, but still very good. They were very accommodating to my friend's needs and very friendly. The facility was clean. We had a problem with the heat when the weather first turned cold, but they resolved that issue. And it was a comfortable place to live. The area we would have liked to see improvement in was response time to medical help. It wasn't so much the staff not doing their job. They're just understaffed and needing more employees. But I think that's true of most places at this time.

My tour at Carolina Gardens at York was nice. The place was clean, although it was a much older facility. I actually knew part of the staff who worked there, which made me feel at ease. My overall impression - this would have been my second choice out of several places that we looked at.