Spectrum Retirement

Mom liked that they had an organized group of residents who welcome new folks and help them meet people. She enjoyed the meals, and 2 per day is mostly what she normally eats. They had a variety of activities such a craft groups, games, and social hours with various live music performances. She could engage as much or as little as she feels on ant given day.

They are absolutely wonderful in every way possible! Everyone is friendly, the facility is clean, the food is amazing. [name removed] and [name removed] are great to work with! My mom LOVES living there and is very happy! Thanks SO much for helping us find LTILF!!!!

So kind and professional, clean, light and friendly. I would definitely recommend to others.

The compassionate memory care team at Westbrook and Suncrest have truly set the standard for exceptional memory care and hospice services. From the moment we stepped through their doors, we felt welcomed, supported, and reassured that our Mom was in the best possible hands. The staff is not only highly skilled but deeply empathetic, treating every resident with dignity, patience, and kindness. The caregivers take the time to understand everyone's needs, ensuring they feel valued and respected. Their dedication to creating meaningful moments is heartwarming, whether through engaging activities, gentle encouragement, or simply offering a comforting presence. When the time came for hospice care, we were overwhelmed with the level of attention and emotional support the team provided—not just for our Mom, but for our entire family. They guided us through every step. We are forever grateful to the incredible team at Westbrook and Suncrest!

They do good job, very responsive. Smaller facility that residents don't get lost in. I would rate them all a 5, with the exception of the food. That seems to be a bone of contention with my mom, it's either too much or too spicy- I think this is more reflective of my mom's taste vs. the food.

1 Was able to bring a pet 2 a lot of activities 3 happy hour every Friday including a band 4 driver to groceries & doctors 5 bbq during summer 6 good dinners 7 staff are very friendly 8 very clean 9 meeting a lot of nice people 10 full kitchen, 950 sq ft two bedrooms and a balcony 11 staff check on them each morning 12 washer and dryer for their use 13 hair dresser 14 nice outside area to walk 14 garage rental if needed. SHE IS VERY HAPPY

Of all the places we visited, WSL had the friendliest residents. As we were touring, residents stopped us and told us how much they liked it there and hoped Mom would consider moving in. Mom has been there a couple months now. She loves the social interaction. She's participated in several scheduled activities. She seems happy with her decision to live at WSL. Her one bedroom apartment is spacious. She was able to keep her dining room hutch and table. The in unit laundry is convenient. She's able to grow flower and tomatoes on her balcony.

I like the staff in the front office, the staff who work with the residents and all the nurses - head nurse, medicine nurse, speech therapist and Geriatric NP. The residents” activity calendar always has a variety of things for the residents to do. There are 2 libraries and lots of gas fireplaces. There are many windows throughout the building so it is bright and welcoming

Staff and other residents are very nice and welcoming. The atmosphere is pleasant. The food is good. There are plenty of activities to do. Everyone watches out for others and helps you wherever you want to go. It is bright and has a lot of artwork. Residents can decorate their door on the outside and decorate the inside of their apartment with their personal belongings. Recommend it for anyone looking for independent or assisted living ... or memory care.

It's a good place. Staff friendly, responsive and helpful. Facility clean and well appointed. Yes, we would recommend the community to other families based on the experience so far.

My husband just moved into Lombard Place and our experience has been wonderful. On a Friday night, his smoke alarm began to chirp and the maintenance staff had gone home for the weekend. First some aids tried replacing the battery but that didn't help. They put in a work order and [name removed] from maintenance came back and replaced the smoke alarm. I was so happy. I was already in the process of packing my husband up to take him home for the weekend but their quick response saved the day. There are so many activities and ways to socialize without being forced to be on a rigid schedule. Everyone is friendly and the staff is always around and great about learning everyone's name. As my husband's caregiver, they are great about keeping in contact with me, while allowing my husband to direct his own care at the same time. That is a fine line to walk and they do it well.

My mother has been very pleased with all the staff she interacted with. The facility is clean and well kept.

Management and staff are very caring. They work very hard to care for residents and their families. Yes, we would definitely recommend the community to other families based on the experience so far.

They got to know [name removed]and watched out for him, At 100, that was appreciated. And the overall feel of the place was very good.

Westbrook is the kind of place that everyone wants for their loved ones. After seeing the exceptional care my mother-in-law received from the Memory Care staff and its director in particular, my parents and I agreed that Westbrook was also right them. They liked that the Assisted Living community wasn’t too big and that the facility is beautifully decorated and well-maintained. I found that every WB staff member is genuinely friendly, professional, caring, and empathetic to the unique needs of each resident. The nurses were patient and kind and communicated health concerns with me promptly. The caregivers embraced my folks and many developed warm relationships with them. The maintenance team was responsive and helpful. The activities coordinators worked hard to engage residents in daily activities. My folks lived in Westbrook for 2 years and everyone who works there contributed in making it a true home for them. I highly recommend Westbrook Senior Living.

Memory care unit has had some turnovers on staff but everyone has been very helpful and nice.

I found Westbrook through a friend whose mother is there. She started in assisted living and is now in memory care. When I started looking for a facility that could take care of my mom, who has been diagnosed with Alzheimer's, I was focusing on memory care units. I found Westbrook to be everything I was looking for in a safe, supportive environment. However, when it came time to move my mom, it was determined that Assisted Living would better serve her at this time. We have been so happy with how things turned out! The facility is beautiful, clean, and mom has a spacious apartment of her own. However, the staff is what makes this place special. They are attentive, kind, and supportive! And Mom is getting more social interaction than she ever got at home. I would, without a doubt, recommend Westbrook as a wonderful facility for anybody's loved one. Frankly, I'd move in there myself if I could.

I can’t say enough about Westbrook Senior center. From the moment you walk through the door, you are greeted with warmth and kindness. The staff is kind and courteous treating each resident with dignity and respect. The facility is clean and thoughtfully designed to meet the needs of seniors. There is always something engaging happening. The social committee does an excellent job keeping everybody involved. Family fiesta night was a huge success. If you are looking for a place that combines professional care and a heartwarming atmosphere, I wholeheartedly recommend Westbrook.

What we like the most about the community is the Cleanliness and overall experience. Yes, we would recommend Palos Heights Senior Living to other families based on the experience so far.

The facility is always very clean and orderly. Staff are friendly and get to know the families of the patients very well. They typically communicate any concerns and share important information with the families in a timely manner.