Sonida Senior Living

It was a big deal to persuade Mom to seriously accept that a care facility was a timely solution to the complexities of living as a ninety-year-old widow. Even with a dozen loving, willing & committed care givers, the stresses of modern life & concerns for her physical safety impelled a change of venue. Wellington has served her and her family well, providing comfort in her personalized apartment & peace of mind for all of us. There have been @ least a half-dozen issues in the last nine months, but the staff responded professionally & often candidly to solve what was solvable. The lack of transparency re: repairing the AC system during the June heatwave was a glaring failure. Empowering individual remedies by day 3 would have been wise. Mom was able to tolerate circulating 80 degree air. In hindsight, it’s water over the dam, now. Thanks to the day-in-day-out will to serve residents, I salute Wellington’s resolve to maintain a sustainable community when good help’s in short supply! Thx

The facility is definitely a work in progress. There's nothing else for me to say..I don't have anything more to provide. I will have to waiting to provide any specific details. I don't like being told how much detail to provide I in my comments

I've been to visit my friend here a number of times over the last year or so and have been incredibly pleased with how well they take care of her and the dining hall as well as the recreational areas that they offer

All staff very here makes it enjoyable. Switch meals more- same o same o.

Good.

I enjoy living here. I love everyone.

Staff has always been courteous and helpful.

I feel this place is more than a building to live in. Everyone that belong to us all and I am lucky and or for. I feel that this building is my family. They all care!

Think this is a great place don't know where she would be if she wasn't here.

Good. Needs to serve more white meat foods.

Good place to be. Been here 10 years.

My mother has been a resident at the Waterford for many years. She’s happy, we’re happy and everyone who comes to visit comments on what a nice place it is. It’s clean, staff are friendly, professional , approachable and accommodating. The leadership team keeps residents and families well informed and work incredibly hard to overcome challenges (ie staffing). Would highly recommend the Waterford to anyone who is independent but perhaps on their way to needing assistance.

Our mom's experience at the Waterford has been very positive. She loves the staff and they are responsive to her needs. She has met a lot of wonderful friends and really enjoys the social activities.

My mom has resided at the Waterford since [date removed]. She is now 95 years old, and she loves it. Waterford folks are both attentive and kind and mom loves all the social opportunities. She has gained many friends and has lost the depression that shrouded her last few years before moving to the Waterford. A first rate senior living residence that I can heartily recommend!

Building is well kept staff are nice. [name removed] from programming is wonderful with the residents. Family and residents love her she very content and very positive .My experience looking at the joy she brings to the residents every day is a warm feeling. I will recommend any friend or family member here.

Beautiful apartment, professional, compassionate staff, resident’s needs met. Nice variety of food. Communication is wonderful & efficient. Always informed. Transportation to doctor appointments is great.

All has been a Great experience so far, it's a wonderful experience in all staff and they treat [name removed] Great. I would recommend North Pointe to others who are currently searching for memory care for their loved one.

Recently moved from another community the overall experience has been very positive and my husband is eating again because the food is delicious. The availability of drinks has been refreshing. The maturity of the caregivers is very helpful . I would recommend the community !

My husband is a resident I the Magnolia Trails Memory Care. This location is wonderful . The staff is excellent. Words really don’t describe how they give me peace of mind. They are so very patient and professional. They are respectful and dedicated to EVERY resident. It is refreshing to see them treat each with dignity . I so highly recommend the Courtyards !

I took a tour and was impressed with how many employees stopped to talk to us and [name removed] invited to talk to us. The young caregiver for [removed] I believe was so patient and loving with the resident she was caring for.