Sinceri Senior Living

1st impression was very good, especially compared to another visit to alternative. The initial meetings were full of promises of attentive, personal care. There's been trouble with mom not sleeping and wandering in other rooms. The business staff has made several errors in billing. I should add that they have been quite accommodating.

What we like the most about the Brookstone Alzheimer community is that it is clean and the residents are well taken care for. We would recommend this community to other families but it depends on residents needs. I don't think there is enough activity...they just took away what there was.

My mother in law loves the food and the staff at Mulberry Gardens Memory Care. She says they treat her like family. We have seen the meals and they are high quality. [Name removed] is the nicest and most helpful employee that they have. She is the best. She took care of everything for us. Even made house calls to get paperwork completed. I would highly recommend Mulberry Gardens Memory Care to others!

The staff has trouble coping with the number of patients but the care there is as good as it probably could be. They have trouble attending to individual needs but make every effort to do so. They are scrupulous about cleanliness. You could eat off the floors. All in all, I don't think you could find a better place. As far as the activities go - it would be impossible to generate activities for most of the residents who are there.

Food, staff, activites are all good. I am very happy here.

My mother was very blessed to find a "best friend" her 1st day there. Staff added my mother to her friend's dining table and would sit them by each other in visiting areas. My only concern, which is a major one, is that the nursing staff was lax on determining when a significant medical condition was going on with my mother. I was always the one to see that she was "off" and needed emergency care. The nurses always dismissed her behavior as "she's tired as she was up a lot last night." I'm talking things like major urinary track infection which landed her in the hospital and a stroke. Hence, I'm glad I could go by often and check on her. (She passed away after the stroke.) I noticed that another resident that was generally physically very robust usually, was not around and was told that she had had a fall. A couple of days later I saw the person her family had coming in to look after her many times a week, pushing her down the hall in a wheelchair. The resident looked deflated and in pain. Her helper said that the resident still had not had her leg/hip x-rayed after her fall. They were still waiting for the x-ray group to come to Cedar Ridge. I suggested that the resident needed to go to the ER. The helper called the resident's family and I noticed that an ambulance came for her. That being said, when covid hit Cedar Ridge, and my mother had it, the staff was excellent in taking care of my mother. She had someone with her 24/7. The 2 people rotating taking care of Mother would connect her to me with zoom calls often and I was kept informed on how she was.

Edgewood Point Assisted Living and Memory Care is a smaller facility, that makes it more like a family . The staff are very friendly and have communicated well with us. The facility is always clean. I go and visit my mom a couple of times a week and it has always been clean. When I have been there at meal time, the meals have been good. Yesterday they had crab cakes , mixed vegetables, rice and a roll for lunch and it was very good. The staff always checks with us when we are there to make sure things are okay and to see if we have any questions or things that we want to discuss. The Activities Director is awesome, she really engages the residents and always has something going on for them. She is a big part of why we chose to put mom here. She really cares about her job and has a passion to help the residents. I would recommend this facility to others.

I would recommend Mill Creek Alzheimer's Special Care Center to other families. Very caring, friendly staff, and facility is well maintained. Food not so good, but better than many places in the area.

I'd say it's a well run place and they try to do a good job. It was clean, the people were nice and it was in close proximity. I would recommend them.

We picked this community, because of the rural setting first of all. We knew that it would make dad more comfortable. The staff seemed nice and the place appeared clean and did not smell!! It was a nice place. Basically clean and most staff was friendly and helpful. Watch out for the RN. I'd feel comfortable recommending this place but would be upfront about the less than desirable food, especially if taken to a room (always cold and late as they do those last). Otherwise I'm the realm of reality it would be suitable for my friend but they would know these things up front!!

My loved one refuses to go to any out of the house activities so I can't really rate that. Activities in house seem to be ok. They don't seem to be able to help me get her clothes or other needs and I love out of state with no way to return what she doesn't like or what fits. They don't seem to be able to control what she eats and she has gained 20 pounds in 1 year. At [fee removed] a month I think I should be getting more help as my loved one is self sufficient and doesn't require help with anything.

I think the staff are very pleasant and accommodating. It is, however, too expensive and the price has escalated. We picked this community, because of my mother's behavioral issues were a major concern that other facilities would not accommodate.

They are friendly and responsive for the most part, but like any facility, I think a loved one still has to be an advocate.

My mom is a resident at Cedar Ridge Alzheimer's Special Care Center and her experience at this facility has been good. They are excellent at this facility, mom has been here for almost one year. The staff is very accommodating and friendly. They offer balanced meals and snacks throughout the day. Even the coordinators are awesome and are very sweet to the residents. I would recommend this facility to family and friends.

They seem to truly care for the residents. I would recommend to other families. We picked this community, because of the location, and they had an opening.

Overall Winterberry Heights is a very nice place for the value. I would recommend to other families. I would tell others looking that it was an easy applications and move-in process. They have a very nice dining room and accommodate residents. I always feel there is room for improvement all the time. Perhaps a bit more activities for residents. The staff that assist in laundry and hanging up clothing could be done better. Found the closet hanging items a bit disarray when laundry was brought back to the room.

I would recommend to other families. I like that they always answer my questions... medical, general about dementia, or how my dad is doing. They follow- up with any medical needs my father requires. My dad seems well taken care of. Whenever I go in I have seen staff, both in assisted living and in memory care. Which I know did not happen when my mom was at an assisted living place. I have stopped in during the day and saw the residents engaging in activities. They also have a nice room for physical therapy.

Our family had an in person tour with Bedford Estates and when we arrived they had no record on my appointment and I had to wait for someone who was available to show me around.

Not sure about the care services that are offered but they seem good. I would have higher scores but it seems some of the staff is sooo busy with new residents and I had trouble getting satisfaction with my meal plan because of my allergy. And, it seems part of the activity situation is that a lot of the residents don't participate so some of us are trying to get that changed. I knew that the cost is a bit high for those of us that are still independent. BUT, yes, I do like it here; MUCH BETTER than [community name removed] (where I had liked until recently).

Ashley Pointe was my father’s 3rd nursing home. The prior two do not even compare to Ashley Pointe, where you are family from the moment you walk in the door. The staff are so very wonderful and always greet you kindly. My father joined the AP community in January of 2022. He had lived alone in a remote home for more than 30 years. He was reclusive and at times refusing help/care. I can honestly say after a year at AP he is out of his shell, making friends, participating in their abundance of daily actives and just overall a happier person. My father used to even refuse to eat at times. However now I get almost daily phone calls. Telling me about the amazing meal he just had or how some of the staff just dropped by to say hi for awhile. They really do treat each member as if they were caring for their own parents. I couldn’t recommend Ashley Pointe enough. They are a great addition to the Lake Stevens community!! I highly recommend this community.