Senior Living Asset Management

I think the quality of care is excellent… But I think mom needs to be in the memory care side instead of the regular side of the building.… Just to get a little extra care. They will probably move her once a room becomes available. Overall the place has been great.

Wayman Place had a family feel. Over the years that particular facility has been owned by a few different companies. It's an older building that shows some where and tear, but the activities and staff are great. Also seem to know all the residents names.

The Canopy associates are caring, competent and responsive to the needs of the residents and their families. There is a strong supportive atmosphere among the residents. Resident concerns are promptly addressed.

The facility is good. I chose it because my mom is 96 and they provide assisted living through end of life care. I have no major complaints except that the response time for assistance is slow and the food seems to be on the spicy side. It may be ok for some but the one day I was there everyone around us was complaining and no one wanted to say anything to the chef/wait staff. I don't think the speed of assistance is better any place else but for the money being spent I think they could do better. I am pleased with the facility overall...so much better than where she was at previously.

Bloom is good. [name removed] has settled in nicely and I think the employees do the best they can. I am glad he's there, safe and secure.

They could use help with keeping the place smelling fresh and clean. They are very good with the care services, and they keep me informed. The few activities that my loved one has participated in, they seemed to enjoy. They do pretty well with everything, and I am fairly pleased.

It is a nice and welcoming community. As always there are little things for improvement but overall my mom is having a very good experiencing and is settling in and enjoy the community.

I thought this was a good experience at Bloom overall. The community followed through with what they said they would do. The staff were engaging with my loved one and family. The continuation of care was a little bit goofy, and could be improved for the residents and could be improved in the future.

I think they are trying hard, the immediate staff are all very friendly. They are trying, but they are run like a corporation. Which I'd say is a negative because everything has to go through corporate and that can take a long time; and in turn, it doesn't have that personal element to it. They're not great communicators. My loved one has been there for some time and have only had their laundry done twice because somehow they didn't get put on the laundry list. I realize people can get lost and my loved one should speak up, but they aren't the kind of person who will do that. I have to keep contacting them to get things done because they're not great with communication, but maybe they will get better. I also realize that they are having staffing issues in relation to shortages and Covid, so we'll remain patient.

The main problem is the food is awful (not healthy). And they don't have enough staff - although that's not their fault. So so some of the non-medical staff can be rude and unpleasant. And response time to call buttons can be slow But the cost is reasonable, and the medical and care services are excellent otherwise. They do a good job monitoring my loved one's condition and transporting her to doctor appointments. And the facility is clean.

We went with Bloom at Belfair because the community just felt more vibrant and had a very positive energy and enthusiasm both among the staff and the residents. Also the memory care unit we felt was the best out of the ones that we saw. Although that care is not needed right now, we like that we have that option in case it is needed in the future. We would definitely recommend the facility to others looking.

Canopy at Azalea Grove is a lovely place, the staff is friendly and I would recommend them. They are hard to contact on the phone after hours, but their communication before 5pm is great. They take a personal interest in the residents and their families. It's a place to call home.

The care was high; however, they didn't have as many activities for their residents as we wanted.

We've had a very good experience overall. The staff answer all the questions you have. They have really good activities. Really the main concern is response times are not as fast as we would like, but I suppose our expectations might have been unrealistic. But we're not getting follow-up until days after asking.

All the residents seem to complain about the food. I don't think it is that bad. Every time I visit they have activities available for the residents to choose from. The community is modern. The staff is willing to assist the residents in anyway possible.

Overall, I'm very happy with the Canopy. The first thing I noticed was how clean and new everything is. The second is the staff who have all been very nice and helpful. They are taking good care of my mom who fell not too long ago and fractured her pelvis (she was not in their care when it happened) so her level of care has been increased since she first moved in. I would say the only complaint my mom has is regarding the food, but even as that goes, the director called me to ask what kind of food my mom likes in an effort to make some things she'd love. They even went so far as to bake a bread my mom talked about and called me to get the recipe. I would recommend the Canopy to anyone looking for an assisted living (or memory care) facility for their parents. The staff is always responsive if I have questions or concerns which I find really reassuring. Overall, it's a beautiful place and there are lots of activities and the staff cares!

Overall this is a great place. It is not large and my loved one is comfortable here. The biggest issue is that my loved one needs assistance and it is not always available in a timely manor. The staff are great, there is only one staff member that we have issues with and other than that things are good.

[Name removed] - 60 apartments, Studio available (300 square feet), Limited Nursing Care (LNS) which is adequate to handle oxygen (most Assisted Living are only Standard. Costs are $3100 for apartment and up to $2500 for services.

I have been very satisfied here. Their house keeping and good is excellent

Good food, activities, friendly staff