Seasons Living

Skylark Senior Living was still kind of in disarray when we went to tour. They had construction going on and are trying to get things to look better but I think it is going to take a while. Right when you walk in it is dark and dreary and kind of depressing. The director tried his best, but I just do not think the facility is up to scale yet.

Pennington Gardens was a well kept facility that looked to be nice. It was just seemed like nothing was different than where we were at before and we wanted something that stuck out. It was also more expensive than we wanted.

When we toured this community we felt that this facility did not compare to the facility that we chose for our loved one.

This review is being written 7 months after the visit. The primary reason I didn't consider this for my mother was during the tour, there was one section with a very strong smell of urine. When I commented on it, our guide said, "I didn't notice it." I thought - either she's so used to it she doesn't smell it, or she thinks I have a vivid imagination. Neither reason was acceptable.

Clean facilities and friendly staff. Location was too far from our home and felt too large of a facility for my mom.

Price on Senior Advisor is not accurate. Almost $3000/month for a private room with the minimum allowable level of care. My mom lives here. Some big pluses and some big negatives. Good value and that's hard to find these days. A nice and diverse group of residents so there is a compatible friend for anyone seeking companionship here. Larger than average room size. Great location! Very nice, free guest room. The negatives: loads of staff turnover which is not good for the residents OR the staff. I get the distinct impression that if an employee OR a resident expresses "room for improvement" to management that they are fired or intimidated. In my opinion the medical care has been terrible. Prescriptions not filled in a timely manner and Mom out of drugs on several occasions. Once mom had a cut on her leg- resident physician's assistant stuck a band-aid on it without using antiseptic and Mom got a dangerous infection that became an emergency. Check out Hillcrest Assisted Living 83705 on Indeed.com to see what employees have said about working here.

I toured this brand new facility and it looked very nice and smelled very clean. However, it was also very big and didn’t feel like home. It felt like a hotel and a little cold. The person that gave us the tour seemed fairly knowledgeable, but I didn’t feel like we walked away completely informed about what to expect. They had a few activities available and while I took my tour they were conducting a group exercise activity. Ultimately, this community just didn’t fit the needs of my family.

This community looked nice when we toured it. This community allows pets. It is a little less expensive than the community we chose, however the one we chose was closer to me.

A mid-range property; not luxury but adequate.

Visited & met with Director. Very stable staff & some younger residents.

Nice but had a urine odor throughout the hallways. Shared rm $2600 mth with 1x deposit fee $2500. Extra $300 if she became incontinent.

We toured a lot of places and out of the ones we saw, we found Canyon Trails to be the least desirable. They were very pushy with us.

Initially good, but three months into stay and they haven't fixed problems they promised to fix on check-in, with several reminders; had a worker using my mom's TV when she wasn't there and without permission; with left body weakness they failed to diagnose a stroke or call ambulance; and recently, a worker asked my mom to write a will to give my mom's dog to the worker

We toured Pennington Gardens Assisted Living and Memory Care when searching for a Memory Care facility for our loved one. The cleanliness of this facility was poor. Also, the person that I had the tour appointment with was unprepared.

The Wheatfields is a beautiful place, however do not let the decor fool you. Yes, every tour will always be what you want to hear. The Relations Coordinator told false statements about the care she would reciever in memory care. I went to visit one time and seen they only had one r.a. on each side. The activities director then was very helpful and was always concerned about all the residents. Come to find out she no longer works there, and I could never get answers about her laundry or housekeeping complaints we had because we never seen any management back there. The activities director was always making sure she would resolve the problems and next visit she did! After having a friend of the family live there, I came to find out her medication was not giving at the right time, she feel a few times at night so that shows me overnight crew is not watiching over them. Every visit we had the activities director was very nice and i felt comfortable talking to her than anyone else. She was on top of things and they need more people like her on the floor! This place is not organized! Always short staffed, and I come to also find out that they treat the staff like crap! They get rid of the good employees, that is always why they have new management every year! Coming from a friend of the family who has a loved one there!

My mother-in-law lived here before we moved her to a different community, and we were not happy with the the place. They gave a great first impression, for example, they offered to help her move in all of her belongings. Once she was booked to move in, they did not keep this promise. There was a great lack of consistency and communication. We could never seem to find out what she was up to and the community failed to keep us updated often. In a matter of two years, the community had a change in management three times! We lived over three hours away, and this was difficult without a good level of communication. They even "misplaced" her wheelchair at one time. The food was also dreadful and the wait staff was awful. We ended up moving her and have been much happier since.

All patients are together, which was somewhat depressing. Nice pool area and outdoor garden. Dining area reminded me of being in a diner.

Staff is good but corporate management's priorities after "picture perfect" remodel and hiring of sales staff is being guestioned by staff, residents, and their families. One elevator has been working sporadically and has now been out of commission for a few months forcing patients with limited, i.e. "painful" mobility and their caregivers and family make very long walks to elevator on other side of building and back to get to dining room, lobby,activities etc. Not sure why corporate team doesn't hire an outside company to fix/replace.

My father was a resident last year and we are now trying to get a detailed receipt for income tax purposes. This has now gone on for 2-3 months, there's been no response to emails. When trying to speak to someone on the phone the individual always seems to be on a conference call or unavailable, and my elderly mother was hung up earlier today. The experience when my father was there wasn't great given the incredibly high costs of being there, the experience since he left is even more of a nightmare.

It looked nice,but problem with medication mismanagement prevented me from staying there. The facility appeared to have an outdated list and i was not able to confirm the correct list. I turned down a medication i no longer need,which led to difficulties and also led to my deciding to leave,plus their attempt to evict me. I left prior to any eviction,and would have fought that if i wished to stay. Under these circumstances i cannot assess living there.