Seasons Living

Overall things have worked out well with Sea View Senior Living. In terms of the care and services they provide I think they do a good job. The facility itself is clean and well kept, and the staff are friendly and helpful. The marketing person we worked with, Sonya, was very helpful through the whole move-in process and made that very easy. They also do a great job with the food here, it tastes good, the portions are a nice size, and it seems nutritious. There are a few concerns I've had, however. During the touring process they mentioned that they put a lot of effort into helping new residents get integrated socially into the community, and I haven't seen much of that going on. This was a big selling point for me, so I'm disappointed in that regard. I've also noticed that my loved one's room gets very hot, and the windows in the living room area are not the type you can open.

My mother-in-law has already made friends and its only been a week. Everyone is very nice and the food is so much better than some of the other places we have visited. She loves to play bingo and she loves having a little patio off her apt. The grounds are well maintained. Had a few problems getting her meds on time, things are better now.

They have assisted living and memory care. They gave my mom wonderful care. They were wonderful for her needs at the time. Eventually it became difficult for her to engage in activities because of her health. It was clean and they were friendly.

I'm not in Clovis but I talk to them all the time and I talk to my brother who close. They seem to be very conscientious and my mom is getting good care. They were very accommodating. My mom has pets and they were very accommodating with her pets. They've been very very good with me and good with her. I think the price is fair. We looked at several places and it seems to be in the ball park.

Good facility, clean, well managed. Had several units on ground floor with patio doors. 3 meals, sometimes BBQ, activities. Annual increase between 3-6% Have 23 retirement residents + 50 or so in assisted living. Housekeeping/laundry 1x per wk. Beauty salon $13-15 with $35 for perm. Free cable but $20/mo for phone. $50.00 for guest room. Rm = $2500+500 second person. Can have pet, I believe laundry is residents responsibility-don't know re linen & towels.

The biggest difference between Broadwell Senior Living and [community name removed] is the new community has a willingness to work through problems and communication with the residents. This type of business is very new and [community name removed] has been more than eager to maneuver change as needed. However, I would recommend this community to other families who may need a place for their loved ones

They have a high staff turnover rate. I have had to have a meeting with the director twice regarding his care ( or lack there of) He is scheduled to have his breakfast delivered to his room ( he goes to the dining room for lunch and dinner) and they have 'forgotten' to bring his meal to him at least 4 times which is not good for a diabetic. I had him push his call button this week while I was on the phone with him and the response time was 29 mins. I am not very happy with the level of care/service. It is sad to treat our elderly like that. I do like the Bluestone on site physician services that are available there. There are also lot's of friendly staff too, but the staff that don't care and the lack of qualified staff ruin the whole experience.

The move in process was excellent and they were very helpful with that. Common areas were spotless. They were to come and clean rooms, but were not timely or as expected. And it was not done that great. Communication was not very good at all. I would have expected better communication from the office and the staff. As for the food, my dad always said too much rice and chicken was being served. Other than that, my parents said it was okay. I don't know if the staff was real pca, there was a problem with my mom and it was not caught or reported to me. A PT said that I should come in and take her to hospital. I think value was so-so, but it was a newer place. If there was a nurse on site and pca people with good communication, it may not be a bad place.

The building is nice and is clean, however when maintenance is needed it takes weeks to get resolved. The food is sometimes good, but many times unsatisfactory. They are understaffed. My dad was having to take a shower at 7:30 at night when he is tired and getting ready for bed. Not a good time. They are fairly new and are just beginning to fill up to the point where they are breaking even financially. The nurse quit last month which makes us very uncomfortable right now.

I am currently a resident at Broadwell Senior Living Kearney and overall everything has been good for me here at this facility. The cleanliness and the staff are great. The care services and the activities are okay. This facility is just fine, I just don't fit in with a lot of the residents here. Senior living is very expensive. Overall, I would recommend Broadwell Senior Living Kearney to others.

The friendliness of the administrative staff is a 5, and a few months ago the quality of care was a 2 but now it is a 5. I brought my husband as this place was just opening. It was rough with the Accounting guy and the nurse. The 2nd nurse was very difficult to access, the current business manager and nurse are friendly and great allies. All Admin now are very capable and caring! The staff at first was amazing but as they got busy the help got worse; sleeping, lots of time on phone and socializing loudly with each other neglecting clients. Now there is an expert for nursing and staff improvement. Activities spend time in Memory care bringing music, activities, snack, and some one on one time. The food started off great, fresh sautéed veggies with herbs, very balanced. The cook is a prideful hot head who ignores 60% of requests. Meals are very starch heavy and over salted. Many meals are served on Styrofoam. Broadwell has been thru some rough patches but it was still a good move to bring him up here.

What we like the most about the Broadwell Senior Living community is the friendliness of the staff. Where we think they could improve on would be having more attentiveness to the residents and their needs.

Our loved one is happy there which her happiness is the most important thing for us. She has made friends and enjoys the activities they have going on - although we do wish they had a little bit more physical activities. Now there are some areas of improvement - they are experiencing pretty high turnover's within their staff team which trickles down to the overall quality of care - especially the consistency regarding hygiene maintenance. However the staff they do have working there are very good and we know almost everyone on the staff team. They are very friendly and they do care. Anytime we have a concern and we bring it to their attention they get right on it. We do wish there was some clarity regarding who is in charge, that would be very beneficial for families and their loved ones.

This is a very new community and they are trying to still get onboard. The internal communication with the staff could use improvement. The staff communication with the family was not good, as there were delayed responses to communication or requests from the family. There are three meals a day served to the residents. Some of the care offered includes medication management, dressing, bathing assistance, and hygiene care. It appeared the community could use more staff and training to assist with the care of the residents.

My loved one likes the food. They offer a lot of activites. The value for the money is good. We picked this community, because of the immediate avalability. I would recommend to other families.

I loved Valley Vista. It is an amazing place, very clean and the staff were awesome. They were very understaffed. They said they could accommodate my mother who was not mobile, but they were not able to do so. The frequency of care was lacking. It is a great place but not the right fit for her. They actually gave us money back because they could not fulfill the promises that they made us. It is totally worth checking out, especially for assisted living or those who need less care. I would live here myself!

The staff could be better at improving their communication with us and do better and keeping us up to date with what is going on. Also since we have been there they have had quite a few staff members leave so they are experience some turnover

I think that they could improve on their response time when requests for room repairs are made.

The food is delivered to my loved one is Styrofoam containers and it arrives cold, so my loved one doesn't care for the food. They do have an alternative menu for the residents to order off of, in case they don't like what is being served. There is a staff member that my loved one really enjoys to work with. There is also a woman who was cleaning during my visit to see my loved one and this staff member was very bubbly and helpful. I think this is a good place overall. My loved one is receiving some physical therapy, medication management, bathing assistance and more as some of the care types available.

Experience, very frustrating, wellness director is hard to get ahold of and doesn't respond to message requests. Office staff cant answer basic questions. Newly hired nurse is very receptive and helpful she gets a 5