Seasons Living

I have had the pleasure to get to know all the staff at Hillcrest Assisted Living and I must say they are doing amazing and are a great team of people. The Administrator is new and really knows what she is doing and has an open door policy for staff, residents and families. They have a new Director of Nursing who really knows his job. New Kitchen Manager is doing a great job. When you walk into Hillcrest you can feel that residents and staff are happy. I have been coming into Hillcrest for a couple years now and since February this place is the best. Apartments are huge and the prices are very reasonable.

My aunt is living there right now, and it's very nice. Very cordial. The staff are very attentive too. They've got a good variety of activities and have good care services! The community encourages family to stop by and take their loved one out for a day. The staff keep are family well informed of my aunt's care and overall they are very attentive to all her needs!

My Mom lives here. The building is fairly new and is solely independent living. There are no places to go for walks because the property is fenced in and there’s a highway that runs right in front of it. The staff seems to be fine and Mom likes her apartment. She has a good view of the ocean from her room. The food they serve is okay; she’s allowed to take her meals to her room, so she takes advantage of that a lot. A lot of the residents can’t interact with her because they aren’t as high functioning, so it can be a bit boring. Overall, I would recommend this place, but they should create a walking path for the residents that want to take walks.

I have been here for 10 days I really like this place. The residents are very friendly and the staff are very helpful. The only thing I have a problem with is the Internet it doesn't work throughout the facility. I needed to be in an Assistant Living Facility and I am glad my daughter found this one

They give an awful lot of attention to each one of their clients. They are very attentive to the clients needs. They could offer more activities, as the few they have do get kind of repetitious. Other than that it has been a great experience and I would recommend Topanga Park Assisted Living.

Maybe a little more supervision due to lack of staff. I think the food is good quality and variety, Seems like they are on top of the grooming and hygiene.

Our family member has been living at Topanga Park for several years. The staff has made her transition from living at home to complete care a seamless experience. She is happy, healthy, always well groomed and much more pleasant than when she was at home with a caregiver. The lovely back yard, patio, and pool area give the residents the sense of being in a park. And, just as important, we have really no stress worrying about her well being. The staff is like an extended family making our worries so much less consuming. For this we are very grateful to Charlie for running such a warm and friendly facility.

We transferred our Mother from another facility in the Southern California area and have found the care and surroundings to be far superior to those from her former facility. Topanga Park spends far more time with their residents and treat them well as family, not just patients. Charlie runs the facility with personal care and attention to detail, and creates a staff and environment which reflects his caring and superior knowledge. The surroundings are pleasant and homey, always clean and well maintained. Never have I walked in to Topanga Park to visit my mother and felt it was sterile and cold, yet I have also never smelled any malodors which can commonly be reflected with a care facility. The food is superior in quality, taste and nutritional value. My mother suffers from advanced dementia and we have noticed an improvement in her condition since she has been a resident at Topanga Park.

Dear Charlie and Staff, Thank you for all the good care you have been providing my mother, BeBe. She has been doing so much better since she has been a part of your community. Keep up the good work. Many thanks, again!

The staff at Canyon Trails were very caring and friendly. I would definitely recommend this facility to anyone looking for care for a loved one.

My brother seems to really like it there and I have heard no complaints from him.

The staff were kind and caring to my mother. The facility was safe and clean. I think they were on a tight budget and not all food choices were always available. The management changed in the 6 weeks my mother was a resident.

Staff is very friendly. My comments are dealing with my experience in memory care where activities can be more. It's seems like the rest of the non memory care facility has more activities and food options. I would recommend Valley Vista Senior Living.

Every place is extremely expensive. The Government needs to address this situation as soon as possible. Yes. I would recommend them to others.

There are a lot of excellent services and our dad is very happy with care, activities and food. He is a religious man, so Sunday services give him extra support. He has made friends and enjoys the outings. His health has improved since moving in. His apartment is comfortable and well maintained.

The reason the care services gets a 3 is it seems that baths are to infrequent. Also for the for cost it is very expensive. Food and activities are great. Maintenance crew is great! Keeping with bathing schedule or families having access to know when laundry, showers, meds were given. Like online portal account for families would be helpful, that way families know when things were done

Good value and kind community. Since the change of leadership they seem a bit short staffed.

I like how it seems to be a whole community versus a skilled nursing or hospital-like facility. They seem to have a variety of activities and are open to suggestions for more. People are moving about throughout the day, so I think it provides a lot of opportunity for interaction with other residents. I really like the director(Jason) and dining staff. The PR gal, [name removed], left about the same time we signed the contract, which was a bummer, but she was a big reason we visited the facility in the first place.

Overall the staff is friendly and listened to and was interested in addressing concerns we had. Dennis, the caregiver manager is very caring and skilled in his assignment. He was available to listen and discuss concerns. The facility is nice and clean. Most of the staff appear caring and interested in providing great care to the residents.

I really like this place for the activities, but the care plans are too vague and for the money, are really expensive for the quality of care you receive. It makes me wonder if it is the CNA staff. The staff do as little as possible. They have to be told every move to make, or the resident does the work the staff is supposed to do. Maybe more training? For a simple Assisted Living with a care plan that includes meals and activities, it is great. I feel the care plan is too expensive for what you get in return. The kitchen is very cheap. The drink machines break down a lot. There is little variety in the meals. The breakfast plates are cold, which makes the meal cold. The popular meals on the menu run out before the meal time ends. So, if the resident comes on the end of the time frame, they are not able to receive the popular entrée. The kitchen staff do not like to use the steam tables because they are hard to clean? The dinner plates are heated. The staff gets a lot of complaints, but do nothing to change. When confronted, the staff has a lot of excuses. In fact, all the staff here is full of excuses when confronted and do nothing to change, or alleviate the problem. The housekeeper does minimum care, spot clean, sweep, and vacuum the middle of the room. She only does more if specifically asked to. The communication with the family is tell them what they want to hear, and change nothing. I have a lot of changes. The biggest one is re-evaluate the budget. Especially on the kitchen and meals. This place is the least expensive place I found, but I guess you get what you pay for. Cheap, especially the staff and care plan. I really like this place for the atmosphere, the service and care, not so much. I would not recommend this place if the resident needed any care above meals and help if you fall. Maybe for medicine regiment.