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5.0
Review Score
1308 N Vercler Rd, Spokane Valley, WA 99216
My mom received good care at Brighton Court. The staff were all friendly and helpful. And I thought the facility was very nice.
We invite you to come see for yourself everything happening at Brighton Court Assisted Living and Memory Care. With 25 years of expertise we are conveniently located in the Spokane Valley in Washington State. Brighton Court offers 36 assisted living apartments and a separate secure memory care...
365 SW Belair Dr, Clatskanie, OR 97016
Our experience at this facility was wonderful. The staff from administartion, nursing, caregivers and dining was top notch. The proximity to medical and dental care was perfect. Knowing he was well cared...
The Amber Assisted Living facility is known for its warmth and friendliness and has a lengthy reputation of great service and genuine care. We have a total of 32 one-bedroom and studio apartments filled with lovely residents from the surrounding area. They are thrilled to continue being a part of...
1401 S 12th St, Lebanon, OR 97355
My loved one was previously a resident at Sapphire at Bridgecreek. Overall, my loved one was well cared for, but they seemed understaffed for the amount of clients that they had. They had a hard time getting...
Bridgecreek Memory Care is a Sapphire Health Services community, specializing in Alzheimer's and dementias. We are a cozy 58 bed community with a large, secured, outdoor area for our residents to walk and participate in outdoor gardening, birdwatching or socializing.Bridgecreek utilizes our...
112 NW Valley View Dr, John Day, OR 97845
Valley View Assisted Living Community is located in John Day, Oregon the heart of Grant County in Easter Oregon. The community has views of the surrounding mountains, canyons and wildlife at every window. Valley View’s provides the personal care you need to maintain your independence. Our one...
309 Lancaster Dr NE, Salem, OR 97301
The staff gave off a great first impression they have been so warm and caring to our loved one and family. The dining experience from what we can see looks great and our loved one says the food is good. For...
Applewood is an active independent retirement 'lifestyle,' which offers private apartment living. We are conveniently located off I-5, only minutes from Lancaster Mall and many medical facilities. Our homelike atmosphere and three meals daily are sure to tempt anyone. Each apartment has a...
389 W 29th Ave, Eugene, OR 97405
Our loved one was a resident at McKenzie Manor for a couple of weeks. We had no one at home to take care of her while we were on vacation, so we had to put her in a facility. I feel the Value for Cost was a...
3319 E 57th Ave, Spokane, WA 99223
My mother lived at Moran Vista for 8 months and I am very grateful for the wonderful care she received there. I visited often and regularly saw how all staff (medtechs/caregivers to office personnel to...
Moran Vista is a newly expanded senior living community located in the attractive South Hills Moran Prairie area in Spokane, Washington. Our new three-story building offers both Assisted Living and Independent Living apartments. Specialty care for those residents with Alzheimer’s and other kinds...
10141 E Burnside St, Portland, OR 97216
This is a small scale facility but in a lot of ways that's what makes it great. You get more personalized attention and get to know whos taking care of you as well as your fellow "house mates". Things are a...
We are family owned properties that are conveniently located off of Interstate 205 in northeast Portland. Our campus communities offer services and amenities that enhance living. Our goals over the years have been to consistently offer affordable living accommodations, without...
819 NE 122nd Ave, Portland, OR 97230
The people at Firwood Gardens are all very friendly and they have done a very good job making my parents feel special and welcome, making sure they knew their names and were a part of the community. It's...
Welcome to Firwood Gardens, located in the heart of the Gateway area, we are conveniently accessible to Interstate 84 as well as Interstate 205. Firwood Gardens offers a safe and secure environment while maintaining the feel of a warm and comfortable home. We offer 24 hr. care giving staff to...
1241 NE 6th St, Gresham, OR 97030
1712 E Maplewood Ave, Bellingham, WA 98225
I can't express enough in words how great this staff is. It has been a long stressful journey for myself and husband getting my mom and step dad out of a horrible facility in Nevada from elder [Removed], to...
The moment you enter The Woodway Inn, you will feel welcome. All the amenities for your Independent or Assisted Living lifestyle are here in the comfort of this attractive and active retirement center. The Woodway Inn provides all the comforts of home and the convenience of a full service...
3130 Jaunipero St, Medford, OR 97504
872 Golf View Dr, Medford, OR 97504
605 Medical Parkway, Enterprise, OR 97828
1250 SE Roberts Ave, Gresham, OR 97030
Review Score
74 reviewsOut of 10
5 star
46%
4 star
25%
3 star
6%
2 star
7%
1 star
18%
A Place for Mom has scored Sapphire Health Services with 5 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Sapphire Health Services has 74 reviews with an average "overall experience" of 3.4 out of 5.
I am ashamed that we placed our family member into this facility. They always seem short staffed and have a high turnover. There’s never a nurse available when I have had questions. We moved in because it seemed like a nice place and was close to us. We were told our loved ones needs would be met, but the care fell short of any kind of standard in our eyes. Management is poor at communicating and offered excuses but no improvements. Have since moved elsewhere. Do your own research but the other reviews on here are pretty accurate. If I would have looked at DSHS and read these reviews there is no way I would have even taken the initial tour.
2.5
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Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
I've been here for 2 weeks I've had 2 meals 2 bathes. They let me sit in my own pee for over a hour haven't seen my blanket for 2 weeks they lost one of my footrest for my own personal wheelchair. And they don't answer the call button in a timely fashion. This place doesn't even treat a person like a person they treat you like garbage. If you hate the person you're trying to find a home for this is it.
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Sapphire at Gateway in Portland, OR
2.6
(4 reviews)
My father in law was able to get out of the facility on Saturday and walk the streets for hours before a trimet bus driver called the police. We were notified hours after he went missing. With him having dementia this could have been really bad. The facility is in a really bad neighborhood and the streets are super busy. When the police escorted him back to the facility around 9pm that night he had a big cut on his eyebrow and his fingertips were cut. Theyvdidnt seem concerned at all and later we found out this isn't the first time he got out. Today we went to check on him and his room smelled like urine really bad. I pulled back the blanket on his bed and sure enough the mattress had a huge urine stain and so did the underside of his blankets. Unbelievable how these elderly people are treated. Please don't send your loved ones here.
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Firwood Gardens in Portland, OR
3.1
(6 reviews)
I would not recommend Sapphire at the Amber! My grandfather was only there 36 hours and was left in his wheelchair overnight and ended up falling and having to be transported to the hospital! We moved him out of there immediately!! Not a good choice if your loved ones need care and assistance! I believe right after his accident that the head lady was let go. We were very clear on his needs and to find that they left him in his wheelchair and didn't assist him to bed was infuriating and contributed to his confusion and fall.
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Sapphire at The Amber in Clatskanie, OR
2.9
(4 reviews)
Living in this situation is absolutely not for everyone me being one of those. I am 57 years old and have had my own residence until 3 years ago when ended up in a situation that forced me towards this type of living granite some absolutely need and should have this option and I too needed the care for awhile but I didn't realize just how quickly I had moved from complete independence my entire life to dependency without realizing it at all. I'm 57 and there are basically no places for people my age at all usually not until 60 to 65 so I'm grateful for all that I've received but also know it's time for me to move on to independence and my own place again. So I just caution anyone in the situation evaluate your need, how long of the need you'll need and go with that just never lose your voice, your independence nor yourself ever. Thank you.
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Liberty Pointe in Gresham, OR
1.0
(1 reviews)
This community is the typical memory care you think of and it felt like going back into the dark ages. It felt that the art room was never utilized by the residents. There was a small gathering place for the residents to gather. All the residents shared the same shower.
Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
I was not impressed with my tour at Gateway Care and retirement. It is very institutional feeling, it smelled horrific, and it was extremely hot. It was the most affordable out of the ones I toured.
Sapphire at Gateway in Portland, OR
2.6
(4 reviews)
All this company cares about is money. They hook you in and then continue to nickle and dime you. Patient care does not come first. Always dealing with new caregivers becasue they cannot keep employees. Be prepared when you move out because they will charge you astronomical fees for carpet that was not in good shape to begin with so make sure you take pictures if you make the mistake of moving your family member in. There are many better choices out there to chose from so shop around!
0.5
0.5
0.5
0.5
0.5
Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
Beautiful facility, with lots of friendly, well-intentioned staff ... But this is a veneer, ESPECIALLY in the Memory Wing. The newest and least-skilled caregivers work with Moran's most care-dependent (and highest paying) residents behind the wing's locked door, with little supervision. Communication between caregivers, administrators and family is rarely in sync - "care plans" are just paper. Few Alzheimer's-appropriate activities, little opportunity for exercise. Meals are filled with high-calorie junk food. The entire facility staff, top to bottom, has turned over each year; and is under constant DSHS review. There are more empty apts than ever; and the homey-looking library, theater, billiards and fitness rooms are rarely used. Moran is a good value for those with simple needs, not a place to entrust your parents' lives to.
1.5
2.5
0.5
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1.5
Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
Staff is being asked to lie for the company and writr fake reviews. The facility will hire anyone that walks through the door, facility Is under staffed and upper mannagement does not go above and beyond to make it a positive work environment. Corporate will not pay for experienced staff that truly love and enjoy caring for others. Buyers beware,
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Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
Placed family member listening of great promises, short on delivery. Rates go up substantially on a annual basis. High staff turn over, very low staff to residence ratio. Scrutinize this one carefully if you are bringing lived one in for memory care. They know full well moving family member, once placed, is very difficult . Would not recommend this facility.
0.5
0.5
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0.5
Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
This is false advertising the [name removed] isn't friendly,the staff aren't well trained,the new supervisor is like a [removed] prison warden...she is rude,unkind,heartless,and untrustworthy!! She forbids the staff and the residents to talk to each other...tore down all the residents arts and crafts projects off the walls, went through staffs personnel files and destroyed important papers that were for the good of that staff...they don't have a nurse at all for the residents cause they quit cause of [removed] and her attitude,activities for the residents is mainly done for them instead of having them do them..the activity director is to busy being [removed] Lil eyes and ears...there is no vechile for the residents to go on outing in,the food is horrible,the care is just as bad residents areicky to get a shower 1x a week..rooms are unkept,there medications given late or not ordered so they go without...that place needs to be shut down...and closed for good....worse assisted living home ever in clatskanie,oregon
0.5
0.5
0.5
0.5
0.5
Sapphire at The Amber in Clatskanie, OR
2.9
(4 reviews)
I would never put a family member in this facility! The care staff is over worked, under staffed and treated bad by the supervisor and director of nursing. The management team is not friendly. The HR is never there when I go in to see a friend. The building smells. No wonder why Moran was under a stop placement by the state!
0.5
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Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
I moved my Mother out immediately after I read the State complaints. Plus the Marketing Director over promises and under deliveries. Complete misrepresentation of the care. Even the caregivers will tell you to look somewhere else.
2.5
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2.5
0.5
Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
There are 15 total Sapphire Health Services Facilities.
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