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5.0
Review Score
1308 N Vercler Rd, Spokane Valley, WA 99216
My mom received good care at Brighton Court. The staff were all friendly and helpful. And I thought the facility was very nice.
We invite you to come see for yourself everything happening at Brighton Court Assisted Living and Memory Care. With 25 years of expertise we are conveniently located in the Spokane Valley in Washington State. Brighton Court offers 36 assisted living apartments and a separate secure memory care...
365 SW Belair Dr, Clatskanie, OR 97016
Our experience at this facility was wonderful. The staff from administartion, nursing, caregivers and dining was top notch. The proximity to medical and dental care was perfect. Knowing he was well cared...
The Amber Assisted Living facility is known for its warmth and friendliness and has a lengthy reputation of great service and genuine care. We have a total of 32 one-bedroom and studio apartments filled with lovely residents from the surrounding area. They are thrilled to continue being a part of...
1401 S 12th St, Lebanon, OR 97355
My loved one was previously a resident at Sapphire at Bridgecreek. Overall, my loved one was well cared for, but they seemed understaffed for the amount of clients that they had. They had a hard time getting...
Bridgecreek Memory Care is a Sapphire Health Services community, specializing in Alzheimer's and dementias. We are a cozy 58 bed community with a large, secured, outdoor area for our residents to walk and participate in outdoor gardening, birdwatching or socializing.Bridgecreek utilizes our...
112 NW Valley View Dr, John Day, OR 97845
Valley View Assisted Living Community is located in John Day, Oregon the heart of Grant County in Easter Oregon. The community has views of the surrounding mountains, canyons and wildlife at every window. Valley View’s provides the personal care you need to maintain your independence. Our one...
309 Lancaster Dr NE, Salem, OR 97301
The staff gave off a great first impression they have been so warm and caring to our loved one and family. The dining experience from what we can see looks great and our loved one says the food is good. For...
Applewood is an active independent retirement 'lifestyle,' which offers private apartment living. We are conveniently located off I-5, only minutes from Lancaster Mall and many medical facilities. Our homelike atmosphere and three meals daily are sure to tempt anyone. Each apartment has a...
389 W 29th Ave, Eugene, OR 97405
Our loved one was a resident at McKenzie Manor for a couple of weeks. We had no one at home to take care of her while we were on vacation, so we had to put her in a facility. I feel the Value for Cost was a...
3319 E 57th Ave, Spokane, WA 99223
My mother lived at Moran Vista for 8 months and I am very grateful for the wonderful care she received there. I visited often and regularly saw how all staff (medtechs/caregivers to office personnel to...
Moran Vista is a newly expanded senior living community located in the attractive South Hills Moran Prairie area in Spokane, Washington. Our new three-story building offers both Assisted Living and Independent Living apartments. Specialty care for those residents with Alzheimer’s and other kinds...
10141 E Burnside St, Portland, OR 97216
This is a small scale facility but in a lot of ways that's what makes it great. You get more personalized attention and get to know whos taking care of you as well as your fellow "house mates". Things are a...
We are family owned properties that are conveniently located off of Interstate 205 in northeast Portland. Our campus communities offer services and amenities that enhance living. Our goals over the years have been to consistently offer affordable living accommodations, without...
819 NE 122nd Ave, Portland, OR 97230
The people at Firwood Gardens are all very friendly and they have done a very good job making my parents feel special and welcome, making sure they knew their names and were a part of the community. It's...
Welcome to Firwood Gardens, located in the heart of the Gateway area, we are conveniently accessible to Interstate 84 as well as Interstate 205. Firwood Gardens offers a safe and secure environment while maintaining the feel of a warm and comfortable home. We offer 24 hr. care giving staff to...
1241 NE 6th St, Gresham, OR 97030
1712 E Maplewood Ave, Bellingham, WA 98225
I can't express enough in words how great this staff is. It has been a long stressful journey for myself and husband getting my mom and step dad out of a horrible facility in Nevada from elder [Removed], to...
The moment you enter The Woodway Inn, you will feel welcome. All the amenities for your Independent or Assisted Living lifestyle are here in the comfort of this attractive and active retirement center. The Woodway Inn provides all the comforts of home and the convenience of a full service...
3130 Jaunipero St, Medford, OR 97504
872 Golf View Dr, Medford, OR 97504
605 Medical Parkway, Enterprise, OR 97828
1250 SE Roberts Ave, Gresham, OR 97030
Review Score
74 reviewsOut of 10
5 star
46%
4 star
25%
3 star
6%
2 star
7%
1 star
18%
A Place for Mom has scored Sapphire Health Services with 5 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Sapphire Health Services has 74 reviews with an average "overall experience" of 3.4 out of 5.
I think they do a good job for what they've gone through this last year with Covid. I would say give it a chance. I'm not there that often, but everybody seems pretty nice. They seem short-staffed, but that seems to be the case anywhere you go. I know they're trying to hire more people. It's just a hard time right now. I think the care that they're providing is good. They make sure my loved one takes her medications on time. It seems pretty clean overall. I've noticed a little bit of a smell in her room sometimes, but that's just related to incontinence and taking out the trash. We're considering getting a diaper genie to help. If there's ever any issues, they call us and schedule a time to talk and take care of anything that needs taking care of. The cost seems to be about the same as other places in the area. They're coming back with more activities recently. They have bingo, arts and crafts, weekly movie showings. During March Madness they gave out t-shirts and showed basketball games. They have a bus where you can go on a city tour and go walking.
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Brighton Court Assisted Living in Spokane Valley, WA
4.2
(17 reviews)
At the beginning, I liked them. I liked the people - they were very nice. But then we had some issues with our loved one escaping , and one phone call in particular they were not so nice to me about it. But I think they were probably just frustrated with the situation. It's not the norm to have a man his age climbing the fence! But otherwise, we've had good interactions with them. I know that they've stayed in contact with my sister regarding his care through the times when we've not been allowed inside to visit.
Brighton Court Assisted Living in Spokane Valley, WA
4.2
(17 reviews)
The community for the money and what they have to offer in memory care I would recommend. The room sizes were good, the food was ok, one meal was good and one not so good. They offered lots of arts and crafts and they tried to do go out in the community before covid hit.
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Brighton Court Assisted Living in Spokane Valley, WA
4.2
(17 reviews)
My mom has been a resident of Moran Vista for seven years. My siblings and my mom and I have seen a lot of staff and administrators come and go over these seven years. About a year ago, [Removed] was hired as Executive Director. It has been the best admin hire to date. He has facilities management background and has worked with this population of people. He has done wonders for the proper running of Moran Vista. Care plans are as they should be, staff is being hired more thoughtfully and training is being done as it should be. I read the reviews others have written, but I would advise those who are considering Moran Vista to please go take a look and talk with [Removed]. I think you will be pleased.
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Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
I am very happy with the community. I like the community very much. Alot of great activities are offered here. I have made some good friends here. The food is good and appealing. I would recommend this community to others.
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Sapphire at Applewood in Salem, OR
4.3
(12 reviews)
We absolutely love it here, they are caring for us very well. Everybody has been very welcoming and kind. It is a very clean community, they keep the facility very nice. The staff has been great, they are always willing to help. They do offer great activities and nice food. I've had one problem and that are there is no covered parking. Other than that we love it here. I would recommend it.
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Sapphire at Applewood in Salem, OR
4.3
(12 reviews)
Everyone was nice and it was clean, but just a little too casual. I saw people walking around in their pajamas and didn't want her to get in that habit.
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Sapphire at Applewood in Salem, OR
4.3
(12 reviews)
It's very clean. There have been a few people that haven't been as friendly as one would hope. The care levels can be a little confusing in what's included, or covered. She likes the food. All in all it's been pretty good.
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3
Brighton Court Assisted Living in Spokane Valley, WA
4.2
(17 reviews)
TOURED Meds delivered, fam owned, no kitchen, micro & fridge ok
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Firwood Gardens in Portland, OR
3.1
(6 reviews)
We recently moved our parents to Moran Vista. My mother requires minimal assistance and my father is living in the same apartment without assistance. It has been a very comfortable and friendly place for them. The staff is always available and addresses problems for my parents very quickly. Every staff member greets my parents by name, making them feel special and welcome. My parents feel independent, but have immediate help available when needed. The large private dining room can be reserved for a family dinner. Our meals there have been excellent. The administrator listens carefully to any needs and is in constant communication with the staff. It is truly a relief to have our parents in a safe, very clean and caring place. Our only regret is that we didn't move them sooner!
4.5
4.5
3.5
3.5
4
Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
I enjoy living here very much. The entire staff is friendly and helpful. Also, all of the other tenants are lovely people. The staff works very hard to accommodate all of the tenants needs. They provide room service, have a van to take tenants where they need to go locally and are always there to give support and assistance whenever needed.
3.5
3.5
3.5
3.5
3.5
Sapphire at Applewood in Salem, OR
4.3
(12 reviews)
At Brighton Court Assisted Living I like that its a smaller facility. I am out of state and don't have the option to see mother. I was there the week she moved in. I rely on emails and phone calls. I like that I am able to call up at the desk and ask them to do something. I have the freedom to be in touch and they are cooperating with that. They are good about getting back with me. I am not always sure that the orders being given are followed through on. I do wonder if things really get done but that's just because I am not there to see. I will say I was disappointed in the food. I have eaten lunches and dinners there. It wasn't as good as I thought it would have been. My mother is English and likes things a certain way so I was disappointed in that.
3.5
4.5
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3.5
Brighton Court Assisted Living in Spokane Valley, WA
4.2
(17 reviews)
On June 15th we selected our apartment give them 3 months to paint and install new flooring, at that time I told them I would call them keeping them advised of the progress selling our home and other info determining the day we would move. I kept my end advising them we had a mover coming Sept 9th to pack and again the 9th to let them know our mover would be at the front door on the 10th' the morning of the 10th we were told by the hair dresser our apartment was not ready not by a staff member .we moved into another apartment and moved again 30 days later into the apart, selected. Not a good way to operate.
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Sapphire at Moran Vista in Spokane, WA
3.2
(23 reviews)
The touring and move-in process was absolutely excellent. They got me in same day when I was in a bind. If you need a place fast, they were great. But if you want something that's more long-term and cleaner, I would pay extra and go somewhere else. This was the cheapest place I could find, but you get what you pay for. The food is not that great, and they don't have many options for those with dietary restrictions. But the staff are all really nice there.
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5
5
Sapphire at Applewood in Salem, OR
4.3
(12 reviews)
My mother has recently moved into this community and so far we are pleased with the care that she is receiving from this place. The staff where very helpful upon move in and have taken the time to get to know her on a personal level. She is really liking her apartment and all of the amenities that it came with. Overall she is pleased and that is what is most important.
3
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Sapphire at Applewood in Salem, OR
4.3
(12 reviews)
I only walked into the front 'lounge' area. I didn't have an appointment, shame on me. However the marketing person whom I had been speaking on the phone about the place was very warm and friendly and said that it would be okay to drop in when I had time. I did call about 20 minutes ahead. She was in they said. I checked in when I arrived and was told she would be out in a few minutes. So I looked around their large lounge a bit and looked for a chair to sit in. There were plenty but all were dirty (dirty from spills & stains & hairy. There was however a big old white dog - lab? He lumbered over to me but I'm not fond of animals so he padded away quickly enough. It was 9am-ish when I arrived and about 20 plus minutes later I left without a tour and without ever having spoken to the marketing director. I saw her, talking to a few different people in the office area, not ever acknowledging my presence and seeming none to rushed to do so. During that entire time I did not see nor hear a single resident. I sat in my car to make a phone call (not allot of guest parking) and only then did I see a few residents heading outside to their bus for a field trip.
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3.5
3
Brighton Court Assisted Living in Spokane Valley, WA
4.2
(17 reviews)
Our family had an in person tour and we just did not really care for it at all, we felt they did not even really want to give the tour and we just knew this was not the place for our loved one
Firwood Gardens in Portland, OR
3.1
(6 reviews)
The staff were cold and unfriendly. Except for the person doing the tour.
Sapphire at Woodway in Bellingham, WA
3.5
(2 reviews)
I am not very happy with how things have been going at this community for my dad. There has been a few miss communications and the staff seem to always be taking the easiest rout instead of the right way to do things. For example my dad really wants to walk him self to the dinning room since he is able and they will not let him. They make him sit in his wheelchair and push him because its faster then taking the time to patiently walk with him to his meal. I just am not happy overall and hope to see some improvements soon or else I will be making some changes.
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Firwood Gardens in Portland, OR
3.1
(6 reviews)
I was very dissatisfied with this facility. My father was left(twice) to sit in his urine soak clothes for hours after the facility decided that they could no longer car for him. Instead of stepping up to the plate and providing some help, they just wanted to send him to the hospital and make it the hospital’s responsibility. In my opinion, the facility is understaffed on weekends. Although the staff had to help my father on and off of the toilet, they would often fail to clean the fecal matter off of the toilet set. I would have to call staff to clean the bathroom. A "Place for Mom" did not help me find the facility.
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0.5
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Brighton Court Assisted Living in Spokane Valley, WA
4.2
(17 reviews)
There are 15 total Sapphire Health Services Facilities.
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