Roseleaf Communities

The owner [ARemoved], is a horrible person who only cares for herself and not the well-being of the patients. The facilities are worn down and not taken care of. The staff are unmotivated due to the careless management. If you care for your parent, due not allow them to reside in such a horrible place.

It smelled like urine and the workers were on their phones while one lady was asking for help and another gentleman was walking around with wet pants. It was very sad to see the lack of care. There were a couple workers that were paying attention but the majority seemed like young adults who had no empathy for anyone and just kept playing around on thier phones. Not a place I would want one of my loved ones to be at. The owners were very nice and seemed to know what to say to appear to have the best interest in mind but seeing how the staff was acting and how unclean the place looked and smelled they don't seem to actually care as much as they say they do.

There is honestly nothing nice that I have to say about this facility. Although they do their best to put on a smile, the staff here either don't realize, or just don't care, that there is always someone around the corner. The care staff are rude, inconsiderate and inappropriate. I don't think they even realize what they are supposed to be doing. They are supposed to be there to provide support and care to our loved ones, but all it is to them is a paycheck. There is no "care" in the caregivers at Larkspur Lodge. I have personally heard a "caregiver" bragging to another "caregiver" about refusing to take one of the more difficult residents to the restroom because she had already taken her, so she was making this resident wait until last rounds, which was 3 hours away!! I have witnessed another "caregiver" screaming and cursing at other employees in a common area of the facility during mealtime while all the residents should have been able to enjoy their meal. This rightfully should have gotten that employee fired, but she is still employed there, which leads me to believe that no disciplinary action was taken. Most of the staff is just plain lazy and only does the bare minimum to get through the day. [removed] The floor supervisors are a complete joke! I would NEVER recommend Larkspur Lodge to ANYBODY!!! If you actually care about the person that you are trying to find a home for, do not even consider Larkspur Lodge!