Roseleaf Communities

DO NOT PUT YOUR LOVED ONE HERE! First of all, do not let the owners know if you have LTHC insurance or any other insurance to help pay for the cost of the room and board and care at this facility. If you love your family that has dementia, DO NOT PUT THEM HERE. There are other places that really take care of their dementia residents. Look on the State Licensing Board website and review the complaints against the facility that you are considering. I wish someone would have alerted me before I moved my beloved husband into this horrible, mismanaged, neglectful facility. My husband has dementia, but even he realized in his state that this facility did not have the resources adequately available. His medication was (I would say … ) mismanaged…the med techs gave him overdosed psychoactive medication that put him in a stupor and drooling on his clothing. Even after his physician put in a physician’s orders to lower the doses, that was ignored by the facility Med Tech’s and he was continually drug overdosed until I became aware of what was happening. His basic care was neglected. He lost 30 lbs, wasn’t eating (I believe he wasn’t eating because he was drugged and didn’t understand if he was hungry)…we asked that there be a one-on-one assistances with eating and that we would pay for it, but none was given. Once he was put on those strong psychoactive meds, he became incontinent, eliminating in inappropriate places, and the facility caregivers blamed him. Why would you blame a person who has dementia?? No toiletry assistance was offered him….and they blamed him for not wanting help….he has dementia! The care givers should have compassion and needed to be trained how to provide assistance and dignity to a dementia patient. I would go to visit him, and during the 7 hours I was with him, not one care giver came in to ask him if he needed to use the bathroom, or was thirsty or to come to the dining area for lunch or dinner even after I asked the Care Coordinator to remind the caregivers to assist him even when I was visiting. They said he didn’t want to go to the dining area, but when I asked him or took him to the dining area, no problem. The cook tried her best, probably based on her meal plan. The food was awful, uneatable…so he didn’t eat. I would bring a sandwich from the local bread shop that he would devour. He wasn’t showered until I came to visit and then I would shower and wash his hair. They said he refused a shower when asked……the caregivers should be trained to get around that….these are dementia human beings and should be treated with humane dignity. I have seen the other residents there looking like they were in a daze (stupor) feeling so sorry for them. I could go on…but Please, Please, if you love your family that has dementia, DO NOT PUT THEM HERE. There are other places that really take care of their dementia residents. Look on the State Licensing Board website and review the complaints against the facility that you are considering. I wish someone would have alerted me before I moved my beloved husband into this horrible, mismanaged, neglectful facility. I didn’t even talk about the neglect he experienced. That would be another 3 pages. Go somewhere else..please if you care about your person.

The owner [ARemoved], is a horrible person who only cares for herself and not the well-being of the patients. The facilities are worn down and not taken care of. The staff are unmotivated due to the careless management. If you care for your parent, due not allow them to reside in such a horrible place.

It smelled like urine and the workers were on their phones while one lady was asking for help and another gentleman was walking around with wet pants. It was very sad to see the lack of care. There were a couple workers that were paying attention but the majority seemed like young adults who had no empathy for anyone and just kept playing around on thier phones. Not a place I would want one of my loved ones to be at. The owners were very nice and seemed to know what to say to appear to have the best interest in mind but seeing how the staff was acting and how unclean the place looked and smelled they don't seem to actually care as much as they say they do.

There is honestly nothing nice that I have to say about this facility. Although they do their best to put on a smile, the staff here either don't realize, or just don't care, that there is always someone around the corner. The care staff are rude, inconsiderate and inappropriate. I don't think they even realize what they are supposed to be doing. They are supposed to be there to provide support and care to our loved ones, but all it is to them is a paycheck. There is no "care" in the caregivers at Larkspur Lodge. I have personally heard a "caregiver" bragging to another "caregiver" about refusing to take one of the more difficult residents to the restroom because she had already taken her, so she was making this resident wait until last rounds, which was 3 hours away!! I have witnessed another "caregiver" screaming and cursing at other employees in a common area of the facility during mealtime while all the residents should have been able to enjoy their meal. This rightfully should have gotten that employee fired, but she is still employed there, which leads me to believe that no disciplinary action was taken. Most of the staff is just plain lazy and only does the bare minimum to get through the day. [removed] The floor supervisors are a complete joke! I would NEVER recommend Larkspur Lodge to ANYBODY!!! If you actually care about the person that you are trying to find a home for, do not even consider Larkspur Lodge!