Ridgeline Management Company

I have lived here for a little over one year and have never been so happy. I have a darling one bedroom apartment with a patio that goes out to a pretty court yard! I love the activities and the staff are all so nice to me and my friends

The staff at Avalon is caring, diligent, and friendly. They do a nice job providing care for my great-aunt. They are always helpful and are always willing to answer questions and address my concerns. I recommend Avalon as a place for your loved one should they require assistance with their daily living needs.

My mom has lived in Avalon for a few years. She moved to Memory Care more than a year ago, and since then, has done much better. The staff are kind and gentle with her and the other residents. I find that staff respond to my inquiries and want to help Mom be safe and comfortable. They are quick to ask questions so they understand what Mom wants and needs.

I am in the facility nearly everyday to visit my mother, who has been a resident for about 2 months. I have found the staff to be not only professional, but very friendly and kind. I am amazed at the scope and quantity of activities that my mom has to chose from on a weekly basis. My mother became ill recently and the staff called me quickly to be involved in the decision of how to get her to the hospital. She was admitted for about 8 days and received visits from the center director about every other day. We are pleased with the care and attention mom gets. I visit several of the other residents every day that I am in the center and find them to be happy and engaged with one another. I only don't give straight 5 stars because there is always room for improvement...but my days are more peaceful now knowing that since I can't be with her constantly, someone is caring for her when I am not there.

Very pleased so far. My FIL has been there 2 weeks and everyone has been super helpful. Way more staff on duty than anywhere else we looked at. Also the staff seem very happy with their jobs - always laughing and talking with each other - great atmosphere.

Avalon = peace of mind My very elderly mother resides at Avalon. It's such a caring community. Every member of the staff knows every resident by name and their actions show they really care. Mom desperately wanted to stay in her own home, but that wasn't possible. So she reluctantly moved to Avalon. The have been so kind in helping her adjust. They provide lots of activities and the facilities are so welcoming, clean and comfortable. To that add the friendly, caring staff and it brings me peace of mind as I live out of state. They keep me informed of activities and any problems she may be having. I'd recommend Avalon to anyone looking for a pleasant, safe place for an elderly person.

Overall I am pretty happy with them. I can't really think of anything that they could do better. I can't really explain what set them apart, it's just a feeling you get. So many of them are so similar, the friendliness really stood out. It also seemed to be more active in the common areas.

I would rate all of these as a 4-5! All of the employees were so wonderful to work with and they were so caring about all the residents. Because of this, all of the residents seemed very comfortable. The resident's visitors also were very thankful for the very caring Employees!

The facility overall is good. Some miscommunication issues regarding resident care and incidents that occurred. Like most businesses there are some employees who do their jobs great and others that do not. We were fortunate to have a majority of good staff assisting my father and we also had the added benefit of Hospice so some of their care covered Peaks shortcomings. Hard to provide improvements for those. The food was not terrible - but somethings were better than others. Maybe a better variety As for activities - that is challenging as well since the residents are all at different stages/capabilities - so maybe suggest different groups for different activities based on their abilities. I was originally excited about their Tover option thinking that would have been beneficial, but they didn't seem to use it often at all.

I think our facility offers a very unique program. We have good help and caring people. We try to offer a positive experience for our residents.

For the most part it was great before it became the Ridge. That was about the same time I moved my dad to hospice.

The Ridge is doing a great job. Making my Dad as comfortable as possible. Communication has been good.

i have this a 4 star but it is becoming a 5 thanks to [name removed] !!! [name removed]has been fabulous she truly cares and understand what the residents need. when i have had concerns, i can contact [name removed]and she listens and immediately takes care of the issue! [name removed]has made changes within the building and with communication with staff, resident and resident care givers. i can’t thank [name removed] and the staff enough for taking care of my mother.

What we like the most about The Peaks is that it is very clean and they give very good care to the residents. Based on the experience we have had, we would recommend them to others families.

It seemed to be the best fit for my mother-in-law. It is a smaller community compared to some of the others we looked at. She said it felt more like home.

They could do better at getting back to me with requests sometimes. The overall cleanliness in the facility is great. its just often a lot of crumbs on the floor and his tray table in his room that I notice. Also he shares a bathroom with his neighbor and that isn't always the cleanest.

[name removed] is at The Ridge and the staff are trained well & knows how to handle all stages. I am happy with the care. We would recommend this community to other families based on the experience we have had so far.

The meals are very good. I even go frequently to visit my dad and have a meal with him. The place is very clean. They've recently remodeled. The executive director of The Ridge at Oregon City is trying to bring in more residents. Some residents have died and some have moved out because of health reasons. I've even gotten to know some of the residents there. The new activity director has many varieties of activities available as well as field trips

The staff is what I like the most about Edgemont Place. Every 6 weeks, Edgemont Place provides a 1-hour meeting for the residents' loved ones to come and voice any issues they may have in front of the directors. The move-in process was very welcoming and they made it very special.

The cost is somewhat less than other places. Ask as many questions as you can. Tenants aren't allowed to wear open towed shoes so she had to stay in her room until I bought them and brought them over. At times, it has been difficult for my MIL to get her meds in the night. That's about it. No where is perfect.