Retirement Unlimited, Inc.

I visited Baylake today for the second time and toured the facility. [name removed] was very professional and most helpful in answering all my questions. Baylake is clean and all the staff are very friendly and welcoming. I am very impressed with Baylake and all it has to offer. I’ve looked at many facilities in the area and Baylake is the Best !!!

I visited Baylake today for the second time and toured the facility. [Name removed] was very professional and most helpful in answering all my questions. Baylake is clean and all the staff are very friendly and welcoming. I am very impressed with Baylake and all it has to offer. I’ve looked at many facilities in the area and Baylake is the Best !!!

Aarondale reputation is what lead me there. It exceeded its reputation in my opinion because of its outstanding ability to make the elderly feel alive, cherished and needed. They are apart of a family at Aarondale and unlike other communities I visited I immediately felt at home at Aarondale.

I toured the facility yesterday and I was very pleased and impressed with what I saw. I loved the location, tucked back in the woods yet minutes away from the busy commerce area. Plenty of activities- not just BINGO- a transportation van. Plenty of amenities, price is reasonable. The early stages of remodeling on the first floor. Large Community room, a movie theater, plenty of sitting areas on each floor, a library. I was able to see a few of the different room layouts, I was very impressed. I will not hesitate to recommend Hidenwood.

I am the POA & Caregiver for an older Couple (The [name removed]), Every single person that I have been in contact with has been helpful, courteous, friendly and has gone above what I expected. Having been at Manor Care for about 4 weeks what a huge change! Mr. [name removed]'s dementia condition has made a tremendous turnaround from his time with the friendly staff, especially [name removed] in Physical Therapy. If there is any question about their care the facility contacts me with their concerns. [Name removed] (The director) has been absolutely fantastic to me and keeps me updated on any outstanding paperwork. She is Top notch at her job! Also [name removed] (Ambassador) is so kind to the people living and visiting. I have never seen anyone better at what she does!! Genuinely seems to Love her job. Also, and special Thanks to [name removed], [name removed] (Nurses) and [name removed] (Therapy), and [name removed] (receptionist) for their great help and knowledge. Food also "Fantastic". Very few openings at Paul Spring and I very Lucky that the [name removed]s are a part of that "Family"! Thanks so much, [name removed]

My mom has had a very hard time with her transitions to The Towers but the staff has been wonderful in working with her and encouraging her to start joining in the many activities like the exercise classes which she is slowly doing. My mom likes going to the dining room and she really likes the food. They are also working with the resident doctor making sure her file is all in order he sees her once or twice a week and will be monitoring her meds There is a shuttle bus for the residents that want to go out shopping, Doctor appointments, and field trips as well. I would definitely recommend The Towers as this has been a positive experience for us.

When I toured Heatherwood, they were physically the closest facility to us but they did not have a memory care unit. That is primarily what we needed. Everyone that we met with was welcoming and friendly, and it was a good experience to tour but just not what my loved one needed.

I would highly recommend the Fountains to anyone looking for a senior living situation. My sister and I searched and visited several local facilities and none compared. The staff are all friendly and warm. They truly care about the well being.of the residents and do all they can to make them feel welcome. This week, after a hurricane caused flooding, they had to evacuate residents. They had a clear, organized plan for all the levels of needs of the residents and kept them as comfortable as possible for the 5 days they spent in a shelter. Though my parents stayed with me during this time, I was kept informed of the status and told when it was safe for them to return. The staff was at the door welcoming them home. My parents have lived here for one month and were truly glad to go HOME. That says it all.

Bryan [removed], Jennifer [removed] and the staff at Paul Springs Retirement Community are he most friendly and welcoming people you will meet. They treat the residents with such respect and kindness. My father and I looked at many other retirement communities locally but none had the same close and inviting community environment. The facility is kept clean and well maintained - a testament to the professional and hardworking Housekeeping and Maintenance staff. My father has been a resident at Paul Springs for 5 months now and is thriving both physically and mentally.

The person I helped place here has only been here a short time, but so far we are both very pleased by how things have turned out! It is a nice looking community, and getting moved in and set up all went very smoothly. We have no complaints so far!

So far, so good. It's just getting used to it that is difficult. I don't really have any complaints or anything that I think needs to be improved. The major headache and the one I wish I could rate, has been the VA. Trying to get the process going has been the most difficult thing. It's difficult to even get an appointment.

So far things are going fine with the towers. They've been pretty good, they're changing the way they serve their meals and that has raised some questions but it may be just a little too early to tell. Evidentally they cut back on some of their staff so there's not quite as many people serving, they split their dining hour, they used to be one large group but they're in two different groups which I kind of understand but the service has kind of dropped off a bit. The care has been fantastic, there's activities there pretty much every hour of everyday so you can particiapte in what you want or not at all if you chose. If you don't get out and do something it's because you chose not to, not because they don't provide it.

The only thing that didn't right is that I was waived the first month. Free rent plus memory care. My Mom didn't get to moved in until [date removed] because they didn't get Doctor paperwork done correctly. Still had to pay her memory care for almost half of January. Didn't get any credit for February. Was told since I signed the lease agreement at the end if December that basically her free rent started [date removed]. Everything else seems pretty good so far. Need more time to evaluate. Thank you.

[name removed], the doctor that cares for the residents is outstanding, she has great communication and is genuine in her care. The weekly cleaning of the residents rooms is unfortunately lacking in effort. I wish more time was spent on the floors and bathrooms. Overall, our mom feels safe and likes the space she has in independent living. The staff is kind to residents and families. Our family does appreciate the effort made at Woodland Hills to create a sense of home and home community.

Everyone is friendly and always offer to help and are willing to chat whenever needed. Again, because of the turnover in the management it is difficult to know about changes and such. Everyone is happy with the food and servers as well as main staff. It's the unknown that concerns us. We know nothing about the new company, QSL and what their plans are. Fear of the unknown is everyone's concern. Overall. The setting is beautiful and the community is fairly small which I really like. It really is a nice place to live. Nothing is perfect.

Facility is clean, spacious, friendly staff.

Their food program is excellent. Issues we're having are around lack of staff (lots of turnover) and issues with their buildings (elevators continue periods of being out of service for repairs). They are excellent at managing prescriptions and seem to care about their quality of service.

Staff stability has been outstanding. This is extremely helpful for our mom and for us in terms of continuity. Mom likes the food and [name removed] does a really thoughtful job with activities.

My loved one is currently a resident at Heatherwood Community and most everything has been very good for her so far. The care services have been very good, the nurses have responded to my loved one's needs/requests. The value for cost has been good. My loved one has not participated in the activities unfortunately, so I am not sure about those. Overall, Heatherwood Community is a good residence with responsive staff- especially in the dining room.

I am very pleased with the Hidenwood. The caregivers are loving, gentle, and discrete.