Retirement Living Associates, Inc.

While this place appears to be clean, friendly, and great senior activities . . . It does not have Great prices for the stay. They make all of it sound great to get new residents in and then they up the cost so drastically that even with 2 jobs and the seniors retirement money you can’t afford to keep your loved one here. I honestly believe it’s wrong to up the cost twice in one year. $[removed]/month seems a bit much. This is sad to have to make the decision to bring your loved one home because they raise the cost so much you can’t keep them there.

Went for a visit. Definitely short staff and alot of tension in the building. I'll pass on this one. I've seen too many better than this one. Not sure what all the tension is about but employees are not loving the residents

These responses are from my loved ones and myself. My loved one's first night at Vintage Care of Palatka, the staff did not have a call button in the room. Knowing my loved one is a high risk for falling, the Vintage staff should have had a button for my loved one. With that said, my loved one had a fall on the first night. My loved one was laying on the floor for a very long time. My loved one continued to beat his shoe against the floor after falling, hoping someone would hear and come to his aid. That is unacceptable!!! When my loved one asked for help from the staff with taking medication, he stated that the staff looked at him as if he was crazy. My loved one has tremors and drops pills on the floor. Staff would hand my loved one the pills and then walk away, even though they were asked for help. Unacceptable! The only care service my loved one received was his daily medications. My loved one did not attend the activities. I feel that it is priced too high for the level of care that my loved one received.