Retirement Living Associates, Inc.

The community lifestyle has been very good for my wife. Like any community there are some good staff and some need to be changed out with new ones. But it is the nicest one I have been too. They have been good with her dementia.

.My mom is doing really well with adjusting to this community. The staff is very helpful to her needs. The community is very nice and clean and always maintained. The meals seem to be very good with a nice variety. She is offered to participate in activities with the other residents. This is what we were looking and would highly recommend the community to other families for the care and the value

I had a nice time seeing what this community has to offer for my dad. The guide made it on time for my appointment and was able to answer any question I had. I was not offered a sample of the food that is made here. Overall, it went well and I realized this was not the place for my dad's level of care.

My mother was here for a respite stay and everything went well. The community looked great, they do a good job with the cleanliness. The staff was good, they were welcoming and helpful. There are nice activities offered for the residents. She was pleased with the meals. Overall I felt this was a safe environment for her. I would recommend this community.

Plantation Oaks has been a good experience so far for my mother and I. She is doing pretty well at the community and seems to have adjusted well with the move. The community looks really nice and super clean every time I've gone to visit her. She is in the memory care unit and seems to be enjoying her time there, she is very active with the activities they offer she goes to majority them. They have been very accommodating to her and her need and that very nice to see.

From the very beginning everything that they have told me that they could or would do they have delivered on. Any issues that have come up, they have been very open to hearing my concerns and addressing them. (Not that there were any major issues, just the typical bumps and questions that come along with this sort of transition.) The entire experience has been everything that I could have hoped for. I would highly recommend them. Everyone from the executive administrator all the way to housekeeping and everyone in between has been very helpful.

On the second I would tell off the ease of setting everything up and the helpfulness if the staff

Higher turnover recently, but no issues when it comes to the cleanliness. Love the staff. Especially cafeteria and nurses. I love the care services. Our loved one [name removed] has put on several pounds. Mom doesn't have many she participates in. Price has gone up considerably the past couple of years. We would bsolutely recommend this community to others, one of my co-workers placed her mom there

We toured Twin Creeks Assisted Living and Memory Care when searching for an Assisted Living facility for our loved one. This facility seemed like a nice place, we liked it! The cleanliness and friendliness were great. I also liked the short term stay options that they offered!

My family and loved one have had a good experience with the community. The community is clean anytime we visit our loved one. Everyone is friendly. The staff is caring, kind, and knowledgeable. They keep us updated on our loved one. There are meals and activities provided. Overall, this is a community we would recommend to others.

We toured Twin Creeks and it seemed like a very nice facility. We were only able to see a respite room while we were here. We did not go with this one just because it is on a main road.

They don't seem as attentive to the residents as they say they are. Especially in the memory care side, there didn't seem to be adequate interaction with the residents. There was just a movie playing in the background, and the staff wasn't interacting with them. A lot of times they're hard to get ahold of. The facility is fairly new, and the receptionist is very friendly to deal with in making appointments for visits.

Everybody was very kind to me during my tour of this community. It is a nice community, but a little to country for our taste. I didn't really like the decor, visually it wasn't my mother's taste. The menu's I saw didn't really have good variety of food for the residents to choose from. Also the memory care unit didn't appear to be very organized. This is a decent community with friendly people.

We decided to place Mom in this facility because it half way between her friends in Ocala (where she lived for 12 years) and my house. They are building brand new Assisted living rooms in addition to all they have, and she will be moving into one of the new units. The price is more than we paid in Georgia, but the best that I could find for what I feel she needs in care.

They try to excel, but come up short. Sometimes there are not enough care staff to attend to everyone that needs them. My father's room was often dirty and I cleaned it myself. He had ants a couple of time. Also, his blinds broke and were never replaced despite my alerting them to the issue. He usually had laundry from other patients, was missing his own towels. It was next to impossible to get someone to help him shave or get him a haircut. I finally had to give up that fight. Be sure that you understand that they will not attend to medical issues that arise (ie. a cut or abrasion needing a bandaid). If your loved one is at risk of falling, they will automatically call EMTs when they do and may or may not include your input to decide if they need to be sent to the ER.

They are really short of staff and that negatively impacted the quality of care while we were here. Due to our experience, I would not recommend Twin Creeks to others looking.

My tour of this community was okay. The residents in the memory care portion of the community were a little to far gone in their Alzheimer's for my mother. They just appeared to be sitting around not really do much of anything. The staff was friendly. My questions were answered, they were informative. The community was nice and clean. It just wasn't a community I would had felt comfortable placing my mother in.

My loved one was a resident at Twin Creeks Assisted Living and Memory Care. They were very short staffed. My loved one was left alone way too much. Not able to summon help when needed. They were not able to provide the level of care that they advertised as Skilled Nursing. I would not recommend this facility to others.

While this place appears to be clean, friendly, and great senior activities . . . It does not have Great prices for the stay. They make all of it sound great to get new residents in and then they up the cost so drastically that even with 2 jobs and the seniors retirement money you can’t afford to keep your loved one here. I honestly believe it’s wrong to up the cost twice in one year. $[removed]/month seems a bit much. This is sad to have to make the decision to bring your loved one home because they raise the cost so much you can’t keep them there.

Went for a visit. Definitely short staff and alot of tension in the building. I'll pass on this one. I've seen too many better than this one. Not sure what all the tension is about but employees are not loving the residents