PruittHealth

best value so far

Fresh and clean. Housekeeping & linen srvc w/room.Multiple activites. Small outside area. Staff friendly. 2 entree options for lunch/dinner. also deli sandwiches as alternative. 3 levels of care. Cannot care if resident becomes combative or requires long term invalid status. Need to go back and view weekday activities.

Very nice staff and location (5 min. from my house). Maybe a little too big for my mom, but she did likeit too.

Loved it. Had lunch there. Food was was awesome. I give them 5 stars.

It's very nice, but I think both my parents need more care than this home can provide.

workers are very pleasant

Staff in Memory Care was considerate and caring. I never questioned their abilities nor dedication. At times I felt they were understaffed due to severity of the behavior of a few of the residents. Those who required the greatest degree of supervision occupied staff members to the extent that those who required some, but less, assistance were put off or perhaps forgotten.

I toured Brighton Gardens on multiple occasions .The staff here is really nice. The director was a bundle of energy and the place quite lively for an assisted living community. They have a pair of dogs that run around and the atmosphere can be a little chaotic . This was a huge plus compared to other places, but ultimately this was not the right fit for my mother. I would say that overall this was the most fun loving place in Atlanta that we toured. Great location in Buckhead.

They need to do some updating and fixing of several items that are very obvious. The carpet in hallway needs to be replaced there is various rips in it that could cause a tripping hazard. There is still a lot that I still have to do because they are so understaffed. The main issues at this community stem from the fact that they are so badly understaffed. I feel like there’s disconnect between the level of care I am paying for and the level of care they are providing. Seems like I am paying for more care but she is being cared for the same as all the other residents. Their medication distribution is very slow sometimes the lines get so long that either you get your medication or breakfast. The staff is very friendly and their hearts are in the right place. They are doing what they can the problem is that they need more staff to help. It seems like only 1/3 of the activities that are scheduled actually only get done because someone doesn't show up. The food is great the location is great. Loved one is very happy here loves the staff loves the community. In general it really is a pretty good community.

I think the staff at PruittPlace Buckhead tries hard - they have good attitudes and care about the residents. However, the overall staffing levels are low and have gotten worse. Also, there's a lot of cost cutting and belt tightening which seems excessive given the price point. I would not recommend PruittPlace Buckhead to someone new.

The staff at The Oaks Carrollton was very friendly and helpful. However, they are severely understaffed and the quality of care suffers because of this. Unfortunately, my family member became very sick at the facility and had to be hospitalized for over a month and then moved to full-time nursing home care. There was an extreme amount of turnover of the staff due to lack of staffing. The food was okay. The housekeeping in the rooms has suffered because of lack of staff. Again, the staff was very friendly and communicated needs and issues. They are just understaffed, which resulted in sometimes lack of care.

It is ok but could be better. It has good days and bad. I do not visit every day as husband does; but each time i have visited I find his bathroom needed cleaning. Staff is very friendly. The staff I have met are very cordial, give updates etc. Need more like them. Seems like CC is under staffed to me on the Floor and in Office. It could be better. He is either watching tv or looking out his window. He shouldn't be allowed to say no for certain things, just because it's convenient. He participates in all the things he can. He likes his meals. Especially desert! He does what he can. We take him when family comes. I think on a whole for what we pay he should be getting better/more. . .I don't see a justification for an increase at this time. Having said all that I realize CC is a business and 2020 changed the world; but it's also the lives of our beloved elderly family members which some have out lived or have no memories of those they love. We just want their finally days to be consistent and filled with grace, peace and love.

The financial person REFUSES to call me back or communicate with me. The care that was promised is different than what my loved one receives. Either the staff is not trained well or they ignore what they're supposed to do. They've just recently been bought by Pruitt, so who knows what will happen. I would not recommend the facility to others.

It is a great place if your are more on the basic assisted living scale - if you are able to walk places yourself or even wheel yourself in a wheel chair, but if you are in the in between range the quality of care is inconsistent. Sometimes the care was great and other times not so much and the response time could take anywhere between 5 minutes to 4 hours.

Heritage is a very attractive and welcoming community. The staff are very friendly. Mom only stayed one month as she recovered from prior accident and was able to return home. She and her family were very disappointed in the activities offered and opportunities to socialize. Initially the food service was good but this declined significantly near the end of her stay.

Lovely home and close to the church. But, this home did not have a separate bedroom and living room. This is what we were searching for. Great staff and very helpful.

Memory Care Unit is well laid out. Sitting/dining area was a bit too dark & and cool. Roomy bathrooms w/black toilet seats for better visibility (great idea). Bedrooms have wardrobes instead of closets. It was lunchtime but not enough visible staff for my comfort. Residents provided w/off-site activities.

When I had a tour of the community it didn't seem like a happy place. The decor didn't pop and it didn't feel uplifting. It would have been a convenient location for us but I did not feel comfortable putting my loved one in that environment.

Very warm and friendly staff. Older community that needs some updating.

We took a tour of this community. The people have been great and they did answer all our questions. The only thing that turned me off was that the residents were all sitting in front of the t.v. not doing anything else. I wanted a more active community for my loved one.