Provision Living

Nice place

A nice community with great care in everyway.The staff is very friendle and helpful. He is very happy with all the meals. This company is highly recommended for great care for the value.

My father is very happy here. A small community, but the staff is very caring and extremely helpful to help with all my father's needs New facility that is excellent. Great meals with a nice variety of food.Great activities to help keep my dad active. I would recommend this to others for great care for a loved one.

This is truly a lovely community. My mother's last days were very comfortable thanks to the staff here. My father is still at the community, they are caring for him very well. Everybody here is caring and very loving. I would highly recommend this community, it is truly a wonderful community.

Overall, very good- a very caring staff from assisted living to the memory unit One of the cleanest places overall- I have a nose like a beagle and was pleasantly surprised with the lack of odors. I always felt the staff genuinely cared. They knew all about my Mom's experiences in life and leaned toward her interests in keeping her interested & busy. Very good care- I got a notice about anything out of the ordinary. They cajoled Mom into taking showers when she didn't want to, collecting her laundry, dressed very nicely...lots of good things Meals/dining - The only downside. Although the main dining area was great when the independent & Assisted living folks could make their own Decisions, in the Memory Care unit- I was not as happy with the treatment at mealtime. The food was often cool and they rarely served butter (she loved butter on her bread). She also loved coffee and that was often a scarcity. I thought they were treated like lesser citizens Excellent activities including art projects, terrific outings, physical fitness, special events- just wonderful! Overall an excellent value for the price!

I just love the fact that they always have some type of activity goin on. You can be as active as you want, or you can choose not to participate if you don't want to. They provide lots of outings for the residents, which I think is great. And everybody is super friendly. I would definitely recommend it.

Due to the covid restrictions the activities are still pretty limited, and as far as the value for cost it has been good. Overall we like the Garden Plaza it has given our family a relief of the responsibility of taking care of our loved one. However, their communication has not been very good as far as informing us what is going on especially in times of covid. They have opened up the facility for families to come and visit but they did not make anyone aware of that until later.

Mom loves it!

Provision Living at Forest Hills was the most positive experience of my senior years. I had never felt more appreciated by so many people my entire lifetime. [Name removed] and the entire staff displayed a genuine interest in my degree of comfort, satisfaction and happiness. I no longer fear the possibility of a future placement in an assisted living facility for I have found the perfect alternative home and family

Provision senior living is a beautiful place. The facility is remarkably clean and staff are very helpful and pleasant. Staff person([name removed]) is so wonderful she was so helpful and showed so much compassion for my family. She took the time to explain any and all details about the facility. My family felt so relieved to know that our family member was in the best care ever. Thank you to the entire team at Provisions living....

My parents are doing very well since their move to this community. The staff is so nice and everyone does everything, they truly put the residents first. Thye only thing I would change is I would like to see a larger variety of activities. The meals are excellent. My father always brags about the food. They serve all 3 meals on time every day. During my visits, they allow me to eat with them.

The location is great and close to home/family. The facility is newer. Everyone is very professional, I appreciate all of the updates that I get from the staff.

The place was new and beautiful. The people were kind and friendly. Administrators. Very helpful. The actual care was hit and miss. They did not have enough workers. They made me think they were a 24 hour care facility. And what I understood was that somebody would be there to assist and help. There is only one person there on the Night Shift and I don't believe that they checked on my dad as often as they said they did or would. We paid the top amount because of his situation. Which also made me think that they would give him more attention. It's a learning experience. I will know more than next time.

It is a newer facility so cleaner that others. The new Director and Nursing directors are making changes that needed to be make before we moved in that continued to be problems during our first year. They are committed to making it the top community in the area. They food has improved. While there are still issues, I believe we are in a better position than we would have been anywhere else.

Overall this is a beautiful facility with wonderful people. The right level of care was difficult to get. [name removed] who cleaned my mom's room is a peach. The staff was loving and supportive. We had trouble getting the right level of care for my mom. The chef [name removed]is wonderful. Making excellent food. I liked how they could always order from a menu. [name removed]thinks of wonderful activities. This place was beautiful and the food was great. You pay a little more for that.

We chose Garden Plaza of Florissant to be closer to family, the price point, and the type of room they had available. Recently, a majority of the staff has been replaced. I would recommend this facility to others looking.

I would recommend, however new executive director just let the Wellness Director go so we are in a little bit of limbo currently. She knew the residents very well. Mom is very comfortable/content here. She loves the food. I however am here a lot because I choose to be. If I were not, she may not be as content because I help out with a lot.

We were overall satisfied with the care they provided Mom and Dad. Two points of concern. First, the food is mediocre at best. They told us they had a chef on staff but the food was equivalent to a school cafeteria. Second, they were short-staffed more often than we thought they should be, so sometimes they were slow in responding to the call button.

Most all of the staff is very friendly and they do have a new activity director who keeps everyone engaged. They could improv on the quality of care by hiring and retention of staff. There are occasionally gaps in communication between the staff and the family members.

I don't eat there. Coming completely to a new area, and it had closeness to necessary areas that I needed. Overall it is a nice, but the administration needs to up their game and communication is terrible.