ProMedica Senior Care

When I was looking for a place for my Aunt I contacted A Place for Mom. They suggested several places but when we saw this one we knew she would love it. The Staff is very nice and professional, yet personable as well. They listened to what we were looking for and accommodated us. My Aunt has been here about two months now and I have to say they are comforting and compassionate with the patients. They keep me informed of any changes in her health condition and they make sure she is comfortable and happy. It always looks clean and smelling good. The food is outstanding and she is always bathed and clean. I would recommend this place to anyone.

Thanks to #aPlaceforMom and #[name removed] for helping us find ,and decide to move our mom "home," to Arden Courts West Orange. We visited several memory care facilities in the area and chose Arden Courts because of the combination of professional well-trained staff, welcoming facility and caring atmosphere. We have not been disappointed. While our mom is still settling in, the staff recognizes her strengths and challenges and goes the extra mile to accommodate her and help her feel at home. We also appreciated how well the move-in process was organized. Once we made the decision, , [name removed] and her colleagues were always there for us to answer questions, provide information and help make the transition as seamless as possible. Their prompt followup to every question, availability and obvious pride in their work and the facility shown through, making a potentially challenging situation as pleasant and easy as possible.

My mother spent several weeks in hospital. Her decline was dramatic and heart-wrenching...she refused food, clung to a stuffed dog and was non-verbal. Then one day the hospital said she was to be discharged the next day to a facility we did NOT approve of. The staff at Arden Courts came to rescue. The admissions director ([name removed]), though out of state for business, walked me through everything via multiple texts and convinced the hospital to give us one more day. The staff coordinated efforts to evaluate my mother and assist with the preparations and paperwork. Within 36 hours my Mom was nestled in her new bed. The next morning my Dad and I arrived to find her in the shared TV room...she called out to us...LAUGHED...and she had walked there!!!!! Since her arrival at Arden Courts her turn around is remarkable (the stuffed dog is history). I cannot say enough for ALL of the staff that continue to keep my Mom engaged and full of the life and humor we were seeing drain from her.

The main reason we chose Arden Courts in Livonia was because they were willing to do respite care. When looking, we did not find any other facilities that were willing to do just respite. The staff are very responsive to the residents. They are great at keeping them involved, at distracting and redirecting them.

Toured several communities in the area and none compared to Charlotte Stephenson. The staff is wonderful and caring, and everyone is so friendly and welcoming. My loved one has their own apartment and their own bathroom, which makes her feel more independent. Now when we visit, I feel like her daughter instead of her caregiver.

Care like no other, best decision I made, staff is amazing

Care like no other. Best decision I made. Staff is amazing.

I come to this facility often because of a resident so I have come to enjoy being here. The activities are wonerful. [Names removed] make the activities exciting. They do many things from painting to crafting items. Love how fun it is!

A true dementia town. Great 24-7 dementia care. This is the go to place for those that wander as wandering is encouraged. They have amazing programming every day of the week all day long with multiple choices from dementia practioners.

Arden Courts of Palos Heights was a God sent for our family. Everything about it was perfect. From the office staff having great communication to the medical assistants/nurses caring for our mom. Every need was taken care of immediately. They really personalize the care for each person because they ordered special food and kept it in a freezer near our mom's room for her. We would highly recommend Arden Courts to all. Above all, the warm feeling of love was most appreciated. Best place EVER! We will be forever grateful!!!

They are very friendly ad willing to help your room is clean ad secure . [name removed] the memory care advisor ad Val the head nurse is super to work with as well as [name removed] who cared for [name removed]. They do have activities for the residents. The food comes to the units ad the nurses serve it to the residents individually. It is a very nice place for a loved one.

We have had an overall great experience with memory care at The Auberge at Onion Creek. I find it to be a very helpful and concerned environment.

Overall we had a great experience at The Auberge. Food was great. Only thing that bothered me was clothes and things went missing. But the staff very friendly and treated my folks great.

My loved one is so happy with Arden Courts of Fair Oaks. She has made friends, enjoys the activities and spending time outside with friends or on her own. The food prepared by chef [name removed] and her staff is truly outstanding! I wish I could give them higher than a 5! Staff are committed to creating the best care for the residents in a kind, compassionate way while preserving the dignity of the residents. [name removed], the executive director has done wonders for the facility in the short time she has been in the position. [name removed], the head nurse, and her staff are knowledgeable, caring and helpful. [name removed], head of facilities, is quick to help and has definitely improved the cleanliness and overall appearance of the facility. We LOVE Arden Courts of Fair Oaks!! No one wants to hear that their loved one has memory issues and can no longer live independently. No facility is perfect, but the staff at Arden Courts of Fair Oaks is quick to respond to questions or concerns, and they take pride in providing the best care possible for your loved one.

Very, very helpful & patient in answering all questions! Made us feel welcome from the initial phone call, to the in person visit!! EVERY STAFF member greeted you with a smile, helped in every way! So very encouraging!! Ms. [name removed] was my initial point of contact and saw us through the entire process! [removed] a Gem no doubt! Put all of my fears to rest! The aides, nurses, executive staff, doctors were always accommodating and supportive of my Father and our family! The community is very welcoming, clean, not over populated! The atmosphere was calm and has a homey feel, made Fad feel right at home! Phone calls were always returned in a timely manner. Maintenance; Mr. [name removed] was so helpful with anything we needed! The ENTIRE TEAM; front desk, and beyond was always a blessing! [removed] highly recommend Arden Court to those seeking a loving, attentive environment for their loved one with memory care!!

Arden Courts gets a 5 all the way around. I am pleased with the care they provide and the staff is knowledgeable. Your loved ones are closely monitored. There are activities to keep them busy, if they want to participate. Now that it is warm outside I walk around the courtyard with my family member. She enjoys nature. Any questions that I may have, someone is always available to answer. I have also recommended the facility to others with family in need.

My loved one is a current resident at Arden Courts in Wayne and we are extremely happy with this facility. The staff is very friendly and caring, they are what makes this facility special! The meals are good. The cleanliness and quality of care are great. The value for cost is great, as well. I would absolutely recommend this facility to family and friends!

I am very impressed with Arden Largo. It's set up like a home, not a large institution. Only 59 residents, split between 4 areas. My dad is in Cottage House, which is in its own separate wing with about 15 people. It has its own small dining area and a living room with a TV and fireplace. Linen tablecloths and regular silverware in the dining area, and the meals are plated individually for the residents' preferences--some like ketchup, some won't eat fish, etc.--it's very personalized. The activities directors are very lively, encouraging participation, dancing with residents, making it fun. Residents are fully dressed, clean, and free to wander the halls and visit other "houses" as it's secure without being institutional. The staff is extremely helpful and patient with residents and family.

Arden Courts has been an absolute blessing to our family. Watching a loved one decline and turn into a version of themselves that is unrecognizable is always upsetting. The entire team of Arden courts have been patient, loving, and supportive of our transition to needing full time care for our Uncle. All the staff is wonderfully skilled and fully understand the needs of dementia patients and I feel confident that the care he is receiving is better than what we could provide at home, even with services. [name removed](Admissions) and [name removed](Executive Director) have gone above and beyond any expectations I could have had from traveling to our home for the initial assessment to facilitating a quick transition from hospital to home to Arden Courts to ensure the safety of our Uncle and his wife. When finding a placement was looking bleak, Arden Courts was they provided hope and peace for our family. Careful consideration of the selection of room, room décor, and comfort items were considered to ensure a safe and comfortable transition and reduce possible triggers for my Uncle's type of dementia. Additionally, I have noticed personally that Arden Court provides nourishing meals and snacks in a homey setting. The activities are fun and geared to preserving brain and body function. There are activities focused on religion for those residents that are interested. Lastly, the medical and support staff and friendly and supportive of the residents and family and really take the time to get to know the preferences of each individual under their care. We know our Uncle is being take care of like he is family to the staff and that made the entire transition so much easier on our family and we are forever grateful.

We give 5 stars for every category! [name removed], the executive director, is very responsible, honest, compassionate and has the best interest of the residents in mind. The room sizes in memory care are excellent and accommodations are as well.