ProMedica Senior Care

Overall, Arden Courts Old Orchard is an excellent facility for my mother to live. The staff is wonderful, compassionate and caring, supportive, attentive. [name removed] , the Executive Director, is very hands on and runs a smooth operation of the facility, with support of her wonderful staff! I couldn't ask for more for my mother's "new home"! I am so very grateful for that.

My wife of 42 has years has been a resident of Arden Courts for 2 months and the positive changes in her quality of life and general happiness have been awesome! Everything about Arden Courts is designed for the memory impaired from the design of the building to the programs and the personnel. The “Main Street” is modeled after Carytown, complete with a theater and a tavern. The resident rooms are bright and spacious, and it’s obvious that the needs of the residents come first. The residents also have unfettered access to the beautiful and well maintained gardens which include multiple benches and chairs spread throughout the grounds. We have enjoyed many relaxing and private moments in the garden! My family is thrilled by the extent to which my wife has thrived in Arden Courts and we recommend that everyone check them out before selecting any other memory care facility in the greater Richmond area!

I find the over all cost high but in comparison to others it is average. So I can't complain but I can not say enough good things about Arden Courts. They are truly a Blessing for both my Mother and family.

From the moment we visited, we knew Arden Courts was the right fit. The staff is caring and very friendly. My mom calls Arden Courts 'home.'

Wonderful group. Very helpful.

The staff worked hard to help with smooth transition, communicating frequently with me. The friendliness of the staff gets a 5+. Very friendly, homelike atmosphere. Still working with aides to be sure my mothers needs are met, it takes time to establish relationships and learn what residents needs are. ( when asked if my mother needs help she will always say "no"). No complaints with the meals and dining service! There are activities that are always available. The value for cost is great considering the cost of health care.

What our family likes the most about the Arden Courts A ProMedica Memory Care Community in Monroeville is the location - it makes it very convenient for family and friends to come visit our loved one.

The building and grounds are very appealing and clean at Arden Courts in Livonia. The office staff and medical nurses and aides took the best care of my Mom. The food was well prepared and they assisted her to eat when she was unable. I saw activities going on, but Mom was only there for 10 or 11 weeks and she was past being interested in participating. She passed away last Wednesday and I was moved by the little ceremony that they performed when the funeral home arrived to take her. They covered the gurney with a homemade quilt, escorted us to the porch, and said a prayer to send her out with the angels. Value for money is very reasonable as everything is included. We were very happy with choosing Arden Courts in Livonia.

I am currently a resident at Arden Courts Livonia and everything has been great for me at this facility so far. The cleanliness and friendliness are great. The staff, activities and value for cost are also great. I am totally pleased with everything and feel like I made a good decision in moving here. I would recommend Arden Courts Livonia to family and friends.

I was concerned at first about moving my mom out of her home that she had been in with my father over 50+ years. She is doing well in this facility, and the staff treats her extremely well. When I visit her she is usually smiling and seems content.

Arden Courts has such a high level of care, support and empathy; they really go above and beyond. The director and head nurse provided me with fantastic advice and support, even before my Mom was a resident. I could text them any time, they came out and visited my mom in hospital several times, and they communicated effectively with the social worker. I like the warm, homey feel of the facility, rather than a sterile, hotel model. My mom loves to go outside, so I’m so glad there is easy access to a large and secure outside space. I feel like the residents receive a higher level of care here, and I love that many of the staff have been here for a long time. Thanks to them for all this care, and for helping me through an emotional time as a caretaker for my mom.

My loved one is currently a resident at Arden Courts Winter Springs and everything has been great for him at this facility so far. The cleanliness and friendliness are great. The staff, care services, food and value for cost are also great. They were able to help us through a difficult transition into Memory Care and they helped find a solution that worked for everyone involved. I would recommend Arden Courts Winter Springs to others.

From the minute you enter the facility, there is a sense of warm and caring from the front desk person, to the main administrator , to the staff overall. They know their clients and assist them in anyway possible . The activities director has activities for all levels of the residents . We are grateful for Arden Court and all who work there. They maintain good communication with the families whenever necessary and have family programs throughout the year . The administrator oversees the community carefully and is involved with his staff , residents , and families .

Arden Courts goes above and beyond to make every patient feel welcomed and comfortable. Great location and always clean. Amazing staff!

Arden Courts is always a great support for families. The staff is always attentive to patients 24/7. And always responds to families in a timely manor.

The executive team at Arden Courts is professional and compassionate. The facility is warm and inviting. Would definitely refer friends and family!

My mom came to live with us at the beginning of the Covid outbreak and it was so difficult. She needed a sense of safety and community, and that’s what we found at Arden Courts. The transition wasn’t easy, but the experience, professionalism and patience of the staff made it possible. She has been at Arden for two years now, and thrives on the company of her fellow residents, the tremendous energy put into enrichment programming and outings, and the attentiveness of all the staff, including housekeeping, food preparation and service, and medical. I can’t say enough about the caregivers. All you really need to know about Arden is in the data on caregiver retention. Many have been there for over a decade and it shows in the level of calm, competent problem-solving I see every time I’m there. The front office and management are welcoming and responsive. My heart goes out to anyone needing this kind of care and families needing to make these decisions. Arden Courts is the best!

Our family would recommend Lely Palms a ProMedica Senior Living community to everyone. It was a great transition for my mother-in-law.

We gave the overall value for cost a 4 just because it is all expensive. However, we loved the outside space and the different sections (4 in all) which kept it feeling small. Based on the experience we have had with Arden Courts community, we would recommend them to others who are looking for their loved ones.

It is very expensive but compared to other facilities maybe it's worth it. I'm comfortable leaving [name removed] there. If there was a form for me to fill out I didn't see it. If you can afford it it's the best place. I like the way it's divided into small groups. Clean. No unpleasant odors. Private room. Seemed well-staffed. I liked the physical layout. Smaller groups