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9.2
Review Score
510 Prospect Ave, West Orange, NJ 07052
I am always amazed that the staff is so very kind, professional and competent. The nurses and staff are taking very good care of all the residents. The meals are good There are good activities and a good...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
9205 Sprague Rd, Cleveland, OH 44133
The care my family member is receiving at Arden Courts is wonderful. The staff understands the needs of a person with dementia. The staff knows the residents and plans activities that they can be involved in...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
3240 Milwaukee Ave, Northbrook, IL 60062
Absolutely a 5 PLUS for all 8. My husband was in there a year with a two trips to the er. The caregivers in his area could not have been more caring and supportive of him and our whole family. They became...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
4301 Knowles Ave, Kensington, MD 20895
A cut above the rest! Do not make a final selection on a memory community for your loved one until you check out Arden Courts, Kensington. Initial intake efforts are from woman who is the most caring and...
Arden Courts A ProMedica Memory Care Community in Kensington's primary focus is to provide care for people with Alzheimer’s disease or other forms of memory impairment. To visualize Arden Courts A ProMedica Memory Care Community in Kensington, picture four single level houses all connected by...
6125 Rattlesnake Hammock Road, Naples, FL 34113
The admitting process was easy for the family. The facility is very clean, the residents are well cared for. Lots of activities, a great place.
For over 25 years, Arden Courts ProMedica Memory Care has catered to the special needs of individuals living with memory loss. Staffed by specially trained caregivers, Arden Courts is solely dedicated to caring for individuals diagnosed with Alzheimer's disease and related dementias. Each...
2625 Ailanthus Lane, Harrisburg, PA 17110
We had a bumpy start at another facility due my husband’s mother’s exit-seeking behavior, which led us to Arden Courts. And thank goodness it did, becauseArden turned out to be the very best fit for her!!...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
15290 Huebner Rd., San Antonio, TX 78231
Visited my sister and she has improved by leap and bounds. I came from VA to visit and am impressed by the attentive care my sister us receiving. Thank you for all your efforts on her behalf. Forever...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
581 Kimole Ln, Adrian, MI 49221
I can't praise and thank them enough for all they did for us. Their pricing was clear and nothing else was added every time we turned around. The director met with me on short notice. Calmed my fears even...
ProMedica Charlotte Stephenson Manor is a licensed Assisted Living Community that combines the resources of secure housing, personalized services and a continuum of healthcare designed to meet the needs of those who require help with daily living. Older adults who want to preserve the highest...
2 South 706 Park Blvd., Glen Ellyn, IL 60137
I would highly recommend Arden Courts to anyone who is looking for a wonderful place for their loved ones. They took great care of my husband when he was there and I will be forever grateful to them.
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
1940 Nerge Rd, Elk Grove Village, IL 60007
Arden Court has been welcoming, supportive and truly understanding with my Mom and her transition. They not only accepted my Mom & our family but also my Mom's hospice team. We could not be happier with the...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
12469 Lee Jackson Memorial Highway, Fairfax, VA 22033
My sister moved into Arden Courts 18 months ago and it has been wonderful. The staff treat the residents and families like their own. It’s the perfect size and lay out for a people living with dementia. ...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
45 South Rd, Farmington, CT 06032
My sister, who has had early onset Alzheimer’s for a while, moved to Arden Courts in Farmington in June last year. We have been very pleased with their care and concern for my sister, the staff are mostly...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
1000 Lely Palms Drive, Naples, FL 34113
i’ve visited five other nursing homes between my mother, father and aunts and uncles, and this is by far the cleanest and the friendliest and the nicest of all of them I’ve ever visited. I was there for...
Looking for a community that offers something for everyone? Look no further then Lely Palms, a ProMedica Senior Living Community. Here you will find affordable, rental choices nestled on 28 scenic acres. Whether you are hoping to simplify your lifestyle by choosing the Full Service Plan or...
7880 W College Dr, Palos Heights, IL 60463
Arden Courts of Palos Heights is a Memory Care Assisted Living community dedicated to caring for individuals living with various forms of memory impairment and dementia. Located near the corner of Southwest Highway and College Drive, our community has been serving Palos Heights and the...
24005 W 13 Mile Rd, Bingham Farms, MI 48025
The title of this review is my response when asked how my husband is doing. He is safe as there is always an "eye" or "ear" making sure he is protected. My husband is happy because all his needs and most of...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
2388 Bricher Road, Geneva, IL 60134
The entire culture of Arden court of Geneva is warm and welcoming from [name removed] and [name removed] at the desk ,[name removed] the director, [name removed] , patient admission, [name removed] nursing...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
11095 E Fourteen Mile Road, Sterling Heights, MI 48312
My loved one was recovering from surgery when I moved her to Arden Court. Since the beginning of her stay, she has been taken very good care of. I appreciate the kind and caring of the care givers. Thank you
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
2895 Tampa Road, Palm Harbor, FL 34684
All 5's very happy here. May not be as updated in terms of décor but do not let that detour you. Some of the newer " prettier" facilities do not offer the same level of care. There is very little turnover...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
4580 E Galbraith Rd, Cincinnati, OH 45236
You guys were great! Very personable and approachable. Facilities were clean and smelled good. My father was well groomed. I would use your services again in the future!
For over 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Our community features home like common areas,...
10718 Potomac Tennis Lane, Potomac, MD 20854
My family and I have had a great experience with Arden Courts Memory Care in Potomac for my dad. We were looking for a a facility that could take care of him and the advanced stages of dementia he lives...
Arden Courts of Potomac is a purpose built memory care community, for people living with Alzheimer’s disease and relate dementias.Our community is secure with outdoor courtyards and walking paths. We provide 24/7 care, which includes medication management,assistance with ADL’s, special...
800 Hamburg Turnpike, Wayne, NJ 07470
We were skeptical at first about putting our cousin in a senior facility. However, we knew we had to do something when she kept having memory problems, falling, felt lonely and just having an aid at home...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
380 Wray Large Road, Jefferson Hills, PA 15025
I was very impressed with Arden Courts Jefferson Hills. I met with [name removed], the Advisor of Arden Courts. She understood my situation & was very reassuring about taking care of my Mother. The facility...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
779 W County Line Rd, Hatboro, PA 19040
My father moved into Arden Courts upon referral of a friend. He was dumped from his prior facility without notice. The staff at Arden Courts made ensured his transition into his new home was done with care...
Dementia Care is all we do, we are the specialists, trust us to do what we do best.Our memory care was purposefully built after 5 years worth of dementia research, specifically to meet their needs and enrich their lives as they work through the dementia progress!For nearly 25 years, Arden Courts...
2700 Chapel Ave W, Cherry Hill, NJ 08002
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
8100 E Washington St, Chagrin Falls, OH 44023
I moved her to Arden Courts in Chagrin Falls Ohio which has 24 hour nursing coverage & is close to our two sons' homes. I would travel to Ohio for about 3 weeks then back to NH for about 3 weeks! Excellent...
For nearly 25 years, Arden Courts Memory Care has catered to the special needs of individuals with memory loss. Staffed by specially trained caregivers, Arden Courts cares for individuals diagnosed with Alzheimer's disease and related dementias. Each community features home like common areas,...
View the ProMedica Senior Care lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how ProMedica Senior Care welcomes its residents home.
1 min • December 22, 2022
Review Score
2,896 reviewsOut of 10
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A Place for Mom has scored ProMedica Senior Care with 9.2 out of 10 using our proprietary review score based on 1,245 reviews in the last 2 years. Over all time, ProMedica Senior Care has 2,896 reviews with an average "overall experience" of 4.4 out of 5.
I moved my mother a year ago to a dedicated memory care facility closer to me. She was at Arden Courts for three weeks but I was satisfied with the care. The staff seemed to be attentive from what I could tell.
The head nurse here was awful. She did not give my mom the care that she needed. They need to have better health care. Do not blow residents off. Do better.
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Check all your community options and select what you feel comfortable with. Biggest concerns- not immediate help when needed. Overall communication between staff to staff and staff to me.
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Arden Courts Richmond in Midlothian, VA
4.5
(34 reviews)
The staff is friendly and caring with the patients. They are attentive and focused on their jobs. They do a lot for the patients. The only complaints I have is lack of pay for the staff and the cost for families. They do a lot but get paid very little. It's sad that the companies make big bucks but pay their staff little. These residents have worked all their lives and paid taxes, and when they are in need they have to pay an arm and a leg in order to get care.
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The doctor for Arden Court refused to get a wheelchair for my mother at when we first got there after the recruiter stated that they would be supportive and get everything she needed. we had to switch the doctor to the hospice doctor. The doctor at Arden Court is absolutely not effective and their communication is poor. It took my mom three weeks to finally get a therapeutic wheelchair that she needed for her balance because she had frontal temporal dementia and needed a disability wheelchair. I felt like I was fighting to get what she needed. People need to know the truth and how they treated me. They got my brother involved and acted as if I was not competent to make decisions in the end. They didn't like the fact that I was working our shifts and I was able to stop whenever I wanted, and I told the truth. I am a nurse of 38 years and nursing retired now but I can tell when things aren't right. Activities coordinator and chaplain were the most supportive her daily. Aid was very supportive, but they are overextending those women and they should have extra aids there during dinner time to help and the Director was not compassionate at all. The caretakers did their best. I made mistake of using hospice which was owned by company that owns Arden Court. Delaware hospice was agreeing to take over, but the head manager of their hospice called & promised to have my mom seen daily & make what was promised happen. Recruiter we signed with in Arden Court front office told my my husband Rich & I that although it was Assisted Living, she could behind hospice care. When I showed up at different times of the day(since my part-time light duty status at work allowed me to show up at noon or 2 pm. I would see my mom out of her wheel chair. In a chair, being made to sit up and stay in one place until lunch was ready & her journal said, "I don't want to eat and I need to sleep." She was under hospice care because she could no longer swallow her food, could not speak and she only wanted to rest or go to activities. My husband & I provided the Ensure we bought from BJs & it only needed thickening. Nutrition was only for comfort at that point since her vocal cords were only protection for her airway. They continued to focus on fact of not having her aspirate in bed while alone if she was given nutrition while in bed. I sent a message to [name removed]( who I considered a recruiter) that maybe we should move mom to complete care in nursing home. he did not communicate back to me via text. It was made more complicated than it had to be. It's my story. I'm sure from their point of view, they will downplay my recollection of it. Their doctor & communication with that doctor for assistance devices( my mom needed) was incompetent. I had to keep calling their hospice to make it happen. Their hospice was able to bring hospice doctor to be in charge of her care(from what they promised to do). My mom should have never been accepted. She should have been nursing home end of life hospice care. She did well through her own perseverance & kept writing her needs down on the notebooks we gave her. She could no longer walk, talk or swallow in the end. FTD is difficult because caretakers need to understand what the patient wants. In the end, they let her stay in bed, bathed her & allowed her to go to bingo. The activities person [name removed] had a good heart & would go out of her way to get my mom to join just before the bingo game. Her aid fixed her hair & dressed her to go to bingo. Mom loved bingo to the very end of her life,
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They don't clean patient rooms if they are sleeping during the day. My mom naps a lot now. Their staff on weekends is a lot of agency staff. My family had to fix my mom's toilet. We have had to clean her room from spider's and cobwebs every where. Put her clothes away because they wash them and they are damp when they bring them back so we hang around her room to dry. Or they just stack in her recliner and let them sit damp.
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It is a very safe a friendly environment. They could use work with their attentiveness to care and their pricing. There are also some out of pocket expenses that are not included in the exorbitant price.
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Although I do not have another facility to compare it to, I cannot complain about the care my dad received. However I am grateful he did not have to stay there long; he passed on [date removed]. It is my opinion after his 4 month stay at Arden Courts and viewing the other clientele at the facility that we treat our pets with more dignity in their twilight days, months, and years than we do our elderly. I expressed this with the administrator, [name removed], a few weeks after dad's passing. She responded immediately by saying this would take some time to reflect and respond to. I have not heard from her since which leads me to believe that these type of facilities are a business and little more, although they provide a place where the elderly get care their loved ones cannot perform on a daily basis. Perhaps the U. S. Should have euthanasia for humans similar to Switzerland.
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Your loved one will get as good of care as the amount of time you spend watching over everything.
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In comparison to other memory care facilities, it is much better mainly due to the size of the facility and that it's design is geared towards memory care 100%.This is somewhat offset by the reasonable costs. A bit of a mixed bag really.In comparison to other retirement facilities it's very mediocre and suffers from high turnover amongst the staff and management. Additionally communication can be opaque at times.
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The Auberge at Cedar Park in Cedar Park, TX
4.1
(31 reviews)
Severely under staffed.
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Arden Courts is a clean, friendly atmosphere with no smells often associated with care facilities. The outside walking facilities are cracked Sidewalks, rocks on sidewalks and many tripping and falling hazards. Some of the staff is wonderful and caring, but on weekends, holidays, etc the care can fall to terrible. Medlate trash build up in rooms and showers missed due to limited staff. Meals offer limited variety, limited flavor and repeat sometimes every other day. If you dislike what is served you will probably not be offerred any- thing else. Activites offer little variety for varying levels of cognitive abilities. Activities is often in front a screen with a wheelchair in front of you & someone reading off screen you can't hear.
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The facility is old. It does not have a good smell and I had to clean my husband's room 10 times before the water came clean and I clean it myself. The rooms are definitely not clean. The staff is wonderful. Everybody on their staff is absolutely amazing.
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Residents should not have things of value in their rooms, they tend to go missing. Every penny in Mom's purse disappeared, two watches and several other small items. More attention is needed in bathrooms especially it commodes. Table in dining room need wiped off after each meal.
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The facility is beautiful. The activities are great. My mother did not get the assistance she needed. The staff were not patient or helpful enough. They were always short staffed... I moved my mother out because the price increased astronomically with only 3 months notice. My mom is not wealthy. I would only recommend this assisted living facility if you are able to afford them.
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Springhouse of Pikesville in Pikesville, MD
3.6
(41 reviews)
The staff was friendly and helpful for the most part. The main problem was staff turn-over. In the 6 weeks my wife was there there was at least one change in the nursing staff, a new facility manager and several new caregivers. I understand this is a common problem in all of these types of facilities. The only complaint was I was told my wife would be accepted as a hospice patient by the temporary nurse that did the home evaluation prior to being admitted. This did not happen, and I had a difficult time getting an answer on that. After about 3 weeks, I was told they had sent the hospice request paperwork to her PCP but had not received a reply. The PCP informed me the paperwork was returned the previous week. It was not until she had to be hospitalized a week or so later that the attending physician at the hospital finally got the hospice coverage going. I think the long delay was likely due to all the personnel turn-over with paperwork or other things getting lost or piled up with a lot of other tasks. Except for the delayed hospice care, the daily caregivers were great. I would likely recommend Arden Courts to others as I think, despite the hospice mix up, it is a good place.
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[name removed] is great but is fighting an uphill battle there. They need an online portal for billing and communications. They also need to communicate more on issues, the only time i got a call was when he fell, a basic cya no other times unless i called Liam did i get attention. Clothing and bedding were continually missing. They promised outings but none were ever scheduled. I saw them all the time caring for those who needed it and seemed to have a good relationship with the tenants. Mt dad didnt need the level of care here and so its not the best place for him now.
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The Auberge at Vintage Lake in Houston, TX
3.6
(61 reviews)
We were told by the facility hospice could come in with him and be an extra set of hands after he had RSV. We were told this did not have to mean end of life care. As soon as hospice started it was like they gave up on him. They stopped wanting to feed him, drugged him up, stopped wanting to help him out of bed to use the rest room and eat. They sat there as we watched him die. It was awful and heartbreaking since he had done so well. We feel like we were miss led and failed him.
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The staff was great. Very friendly, knowledgeable and helpful. The food was good quality. The facility was extremely clean. I would recommend this facility to others.
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The staff is very kind and my dad is treated with respect and love. They're just very disorganized. It's hard to get a call back and I was never told when he ran out of medications or a change was made to his care plan.
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There are 68 total ProMedica Senior Care Facilities.
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