Phoenix Senior Living

I have no complaints about Atria Buckhead. So far so good. She seems very happy. Aunt Ruth is getting a long with the folks there. Shes got a couple of people that at this stage are as high functioning as she is and can carry on good conversations. The staff apparently love her there, not sure how she pulled that one off. The facility itself has been clean any time I visit. The staff are extraordinarily kind and courteous. I am very pleased so far.

This is an excellent facility with a great professional staff. My mother has been in this facility almost 3 years now and they take very good care of her while she can still maintain her independence.

After visiting many memory care facilities in the Triangle area, Seasons was at the top of my list. I am so fortunate that my family member has been able to live there for the past 2 years. The staff, at every level, is caring. Those of us who have had experience caring for someone with memory issues know that it is often a thankless task. I just want to say a huge THANK YOU to the staff of Seasons for all they do every day.

Southern Plantation independent living cottages are perfect for me at this time of my life. I can pretty well take care of myself but poor eyesight and breathing problems was making a recluse of me and dependent on others. Residence and staff here at Southern Plantation are very friendly and helpful. There are shuttles every day to local stores, doctors offices, churches, etc. They can put you in touch with people you can hire to help you with individual problem. Activities from games, cards, bingo, to bible studies or just rides in the countryside, are scheduled weekly. Residents care about and look after each other and the community as a whole.

This place for my mom is wonderful. There are compassionate loving individuals throughout the facility! AMAZING!!

Morningside was really nice definitely one of our top two. Most of their activities were onsite, the outings were a little more rare. They were also a little more expensive than the place we decided on. But a very nice community, and definitely worth checking out.

The approach Atria Johnson Ferry's staff indicated they would take with our loved one when we met was very positive - it made sense. We really like the location, it is convenient for us. The staff is extremely friendly and helpful. I have visited during mealtimes and everything went smooth and the residents seem to enjoy the food. Really at this point everything has been really good.

We chose this community for my step father because they offer lots of outdoor activities. They take the residents fishing and just have so many things to do outdoors in the community. There are lots of gazeboes and screened in areas to just sit, relax and have a snack. It is located on the inland waterway so you can sit outside and watch the boats go by, which provides my step father with beautiful views. The environment in the community is just so pleasant. They keep the residents pretty active and motivated. It's a really good community that caters to the residents needs. They are very on top of everything, even the smallest changes with the residents they notice and take the appropriate action. I am very satisfied knowing that they are on top of any and all issues. The staff provides great peace of mind.

My Step-Mom has been at the Seasons for 6 months now. She was located at another residence which was also good, but her condition has deteriorated. The Seasons has been able to help her gain her weight back, walk without a walker or wheelchair an made her happier than ever. She has even been pulled off Hospice. I thoroughly enjoy all the staff members that take care of my step mom and know that they are truly blessed. All the residents seem to be happy and enjoying all their activities at the Seasons at Southpoint.

The staff is fantastic! They are helpful, and most importantly take great care of Mom. The room size is nice. The activity room and cafeteria are convenient.

The only reason 1 is a 4 is due to the length of time to fix the air conditioner. The staff are very friendly. One of the nurses I met with was very caring.

Sunrise John's creek was a 4, only because they didn’t tell me when I moved him in that they were getting sold a few weeks later. never talked to the new owners. The new owners didn't communicate and when they decided to close they really pushed everyone out. My dad did really like it there.

The overall feeling, and it's close to the hospital. It feels like home; everyone is very friendly and helpful.

Friendly staff. Great exec Director. Great facility manager and activities Manager. Clean, bright facility. There is Some concern they've been without an on site Wellness Director / Nursing Director for several Months

We chose this facility because of the high rating from A Place for Mom. The residents don't always have an attendant in the dining room/activity room but especially after dinner time.

Security and safety was good. I did very much like a few of the team members there. Need to clean a bit better

Super accommodating and involves family with plan of care. I would love to have monthly care plan meetings and have a more proactive plan for fall prevention and UTI prevention. Housekeeping on weekends seems a tad behind and floors are sticky in the bathrooms but nothing that I can't take care of when I am there. [name removed] is awesome! [name removed] and [name removed] activities is wonderful and keeps me involved. [name removed] is also doing a great job managing care. Keep up the great work! [name removed] from maintenance is awesome. Everyone is super kind. Moms care team and med tech team love her and I can't say thank you enough. I also want to add that my mom is recently out of the hospital. The Pearl is able to offer the same level of rehab as a nursing home or skilled rehab facility. They got the MD order and contracted the services so that mom could return to the people she is familiar with. They are the only facility in our area that has the capability of doing that. Super important for families to know that.

Overall very pleased. Staff seems caring and they appear to enjoy their work. They worked very hard to get my mother in law out of room to socialize! Medical staff is also very conscientious

The staff was very responsive when my mothers condition declined( she had been mostly independent before) and she was placed on hospice they worked very well with the hospice team and were very kind and caring during that transition.

frequent turnover so hard to answer the staff question. There are some lovely people that work there. The activity ladies [name removed] and [name removed], [name removed] in sales and the kitchen manager [name removed] and staff are wonderful. Staff morale is down due to inadequate staffing. In the past year there has been 3 changes in administration staff, which is very concerning. I realize this is a very challenging field to work in but there seems to be a problem.