Phoenix Senior Living

After four years at Westminster Canterbury on the Bay, in Virginia Beach, two of them in Enhanced Services or Assisted Living, I brought my mother to Durham, NC, near my home, after she suffered mini-strokes and required a different level of care. With her doctor's blessing and encouragement, I found a placement for her initially at Carillon on Durham on Garrett Rd. [Name removed] is the Executive Director there. Regrettably, mother's experience there was not a happy one, despite many caring individuals. I followed my intuition and immediately had mother placed on the waiting list at Seasons of Southpoint. She lived at Carillon from 10/15 until 12/16 and moved to Seasons on 12/16/2018 where she currently resides. She no longer lays in bed all day in backward clothes and underwear in disarray but is "clean, sweet-smelling and sanitary," enjoys meals like soup, shrimp and crabcakes, plays bingo, participates in movement activities, walks, is building relationships with other residents and staff and more! The strength of the adaptive Montessori activities program and its director, [Name removed], are major strengths of Seasons, as are its Executive Director, [Name removed], and other key personnel. All of the areas appear to work together congruently, smoothly. The system appears cohesive. The medication aids and nursing assistants work to have a team spirit. This was NOT present at Carillon. While Carillon identified its problems and is making changes, it was apparent to me that there was much disarray, disorganization and discord present in the Gardens (Alzheimers) unit and elsewhere, I suspect. Know that there IS NO PERFECT WORLD in LTC. However, Seasons of Southpoint is as close as it gets. It more than meets mother's needs in ALL of the areas above and in some cases FAR MORE than the having all of the "bells and whistles" provided at Westminster Canterbury on the Bay. One highlight of both Westminster Canterbury and Seasons is its workforce, including dietary, housekeeping, health care, activities, and other personnel. Again, the Executive Director, [Name removed], may be the glue that is responsible for the smooth operations of Seasons. While staffing is a problem throughout the industry, it appears that Seasons has a handle on how to manage staffing quality, stick to consistent scheduling and not run "short-staffed" on an on-going basis. This is a gift. Now, after nearly two months, I am relieved, largely, from the weight of the dismal experience at Carillon. It was a wrenching, angst-filled experience requiring me to exercise my Christian compassion, understanding, patience and WISDOM to help the staff at Carillon but to know the choice I had to make in the best interest of my mother. I hope I made a difference there, even as we left for Seasons. Interestingly, the Carillon CEO has not responded to my correspondence. Sincerely, [Name removed]

wonderful and friendly staff. always smiling.

The Pearl at Jamestown is a Family blessing. When someone in your family suffers with a disease like Dementia and your world is turned upside down, it's great to find a place with a group of caring people.. The immense challenges become overwhelming, and it's good to get support from a team that shares your concerns. It's hard handling the issues from the disease and choices are limited. The Pearl offers a special staff, a small facility, activities all day, most days, spiritual and emotional support, tasty meal plans, a privity room, key security just to name a few.. The staff members from the Pearl have been a gem, given guidance, most easy to talk with and supporting Mom's progress to settle in.

We are very thankful, especially when we were overwhelmed with mom’s issues and were able to find a wonderful place quickly

My mother was recently at Sunrise. ( 2950 Old Alabama road). This is a really great place with professional and caring staff members. I would definitely recommend this place to everyone who is looking for a place for relatives or friends. Cozy ambiance, good food! Thank you so much! [name removed]

Since my mother has moved to the Memory Care Center in Sunrise at Ivey Ridge, our family has felt very happy with her care. The staff is kind and understand her needs. [Name removed], the director, has been knowledgeable and supportive of my mother and our family's struggle with accepting what it right for my mother during this stage of her life.

This is a great place to live and to call home. Everyone is nice and friendly. All of the employees are nice and helpful.

Friendly people, quiet, things to do to keep busy, good food.

Have been pleased with the facility and the staff, made the transition smooth and caring.

Great atmosphere, everyone was so friendly. Concierge was very helpful, as well as the director of sales. Residents were so pleased with community. Great experience

This is the answer to prayers for a senior citizen. I'm very happy to be here. The staff are so caring and the meals are quite good. Activities are good witch keep residents involved.

Good facility. Very helpful staff.

Very happy to be here. Good meals. Like family living – lots of friends. Staff is very kind and caring. Peaceful and quiet.

Clean and friendly. Nice facility. Responsive to concerns.

We moved my parents to Morningside after my dad fractured his hip and wasn’t able to care for himself. He and my mom suffer from mild dimentia and my brother and I felt they should no longer live on their own. We looked at a couple of other facilities but Morningside was by far our choice. It is a beautiful facility with lots of activities and there are several room types to choose from. The staff bent over backwards to assist with anything they needed and show genuine love and concern for them. My parents love the meals and we have a peace of mind knowing they are being well taken care of in every way. The nursing staff is very attentive and now we don’t worry if they are getting all their meds. My brother and I can’t say enough good about Morningside. It’s truly a wonderful place!

Really enjoy working here. Great fun and I would highly recommend it for any seniors or anyone in the field looking for a job.

This community is really great. So helpful and attentive to my mother. She enjoys the social aspects of the community and the special outings that takes place. The food is delicious. My mother and I love this place!

Summit Place Kings Mountain is the most welcoming place to be. You really feel like family there. Its truly the place where everybody knows your name. They go above and beyond when it comes to quality of care. The Food Is great with a 100.0 Sanitation Rating. Overall this place is wonderful and I could not be happier with the quality of this facility.

My father was living at this facility for about 8 months. The people in the Memory Care side are truly amazing. They know and love each of these individuals like their own family members. In addition to taking care of all of their needs each day, they take an extra interest in their extended family, offering fun activities each day/week for families to attend. I would highly recommend this facility to anyone.

This is the perfect place for my parents! It has everything: beautiful place, great facilities, and available services, planned trips, some utilities included. I will keep the information on a special place to be able to revisit in the future Once our current family trio situation changes . It is going to be hard to see other options once I have experience the perfect and ideal place at Souther Plantation for my parents! Thank You