Peregrine Senior Living

Peregrine's Landing in Orchard Park is probably about the nicest place for a family to take a loved one who can no longer be cared for adequately at home. It is a warm, cheerful environment, with a relatively small number of residents compared to some of the skilled-nursing facilities, & is very-well priced, considering the cost of facility care these days. It also feels nothing like a "facility", and the staff is universally friendly and caring toward the folks who live there. The food is good, with healthy choices. The residents' own rooms are quite large and attractive, and there are lots of activities to keep minds and bodies active & engaged. My mother, who swore she would never leave her home of 55 years, has acclimated very well; after only 2 months she is doing better, both mentally and physically, than she was at home, & looks forward to her day & seeing her new friends. I feel confident that we made the right choice for her, & it's a pleasure to visit her there, instead of a guilty chore. The only caveat one needs to understand is that this is a memory care home, NOT a skilled-nursing facility, so once your loved one can no longer feed him/herself or walk independently with a walker, you will need to find a skilled-nursing facility. They also do not take Medicaid.

As I'm sure is the case for most families, placing Mom in assisted living was a difficult and painful process. Our needs were special as we needed a place with a memory care unit. Mom suffers with mid to severe Alzheimer's . I contacted "A Place for Mom". We talked in depth about Moms specific needs, location and pricing, at which point I was provided with a list of potential facilities. They did all the work as I was contacted by the individual homes, they knew what our needs were and set appointments to walk through. We viewed several places and knew our search was over when we toured The Atria of Salisbury. The fit was perfect. The staff is very caring of their residents and families. The process of acclimating Mom and ourselves to the new situation is handled beautifully by The Atria. We are still new to this....only six weeks in...and they still continue to be supportive of any questions or concerns. Please tour The Atria before you make any decision on other facilities.

It is clean. The staff is friendly and helpful in all situations. The layout is around a central courtyard, open in good weather. Residents are able to walk with or without mechanical assistance around the hand rail equipped halls giving them some sense of freedom. The food is simple but good and nicely presented. The rooms are large and attractive. Many activities are offered for those capable on varying functional levels.

The Peregrine's Landing Senior Community is very nice. The nurse and the staff were really good. They helped out a lot. My mother seemed very happy there. We are going to use them again. I would recommend this facility.

My aunt has been there several years and the level of care is exceptional. The staff really care about her and are good at communicating with me. She participates in the activities which are creative and varied. There are activities each day including a lot of music! Medication management for her has also been helpful. I highly recommend Peregrine's.

We had a very rough go with my dad. The staff has been wonderful and I know my dad is in a safe and friendly environment. Love the pet therapy!

My advisor really understood the needs of my father. I think he will adjust well. The staff has been wonderful and look forward to visiting again.

As we walked thru the doorway the staff warmly greeted us and my dad was escorted to the breakfast room and introduced to others at the table. He readily joined in and there was no meltdown when I walked away. Staff made it easy for me to take a much needed vacation from 24/7 care to my dad without the feeling that I was abandoning him. Family and friends have visited him and I have made phone calls to the facility and everyone has reassured me that he is happy and participating in all the activities. I'm getting the full-night sleep that I have longed for.

I felt that she needed more socialization. It was very good and simple, they didn't have take an elevator, it was homey and wonderful.

We don't really have any complaints. It was on the pricier side of what we looked at. We chose it because they have a doctor that comes to the facility and seemed to offer a higher level of care. The food is okay not she doesn't rave over it but it's good. The physical space is nice, thats one of the things we liked about it. There's a physical therapist on site. It has an extra level of service than the others. Overall the experience has been positive. They have a lot of activities, she doesn't really participate very much, but there are things to do.

In the middle of a very vibrant community with a little path right to the library with a variety of music. This was our first choice but they didn't offer the level of care that we needed.

When it comes to value I feel like it's tricky, I feel as though I value the work that they do, but it is very expensive. The fee structure for the medical piece of it is tricky. It would be nice if there were some way to cap the price as it will continue to rise. The activities make sense for the majority of the people. My mom is a pianist and I wish they would bring some good musicians in sometimes. They do bring someone in who is lovely man but there could be some development in that area. Maybe a weekly trip to the library. Having an opportunity to go to the library and participate in their programs would be great. It's small and immaculate, and the way it sits, on one whole side it's all woods so there is a deep ravine so they cant build there and it's beautiful, really lovely. The personnel really made me feel their warmth immediately, just a good vibe from the place. Enhanced care is offered.

The staff at Peregrine Shaker are wonderful. They are very attentive to the residents and appear to accommodate them quite well. They know the residents by name and engage with them constantly. There are many daily activities and they encourage the residents to participate. The food is fine, similar to a college dining hall. There are a few misses periodically, but overall, it's very good There are many options at each meal, and a well-stocked lounge with fruit, juices, milk and treats. My Mom is pretty happy there!

All staff are so extremely helpful. Everything has been wonderful.

Building is very clean and kept up. Maintenance service is accessible. Apartments, while not extremely large, are comfortable for one person. Staff are mostly friendly but, as with many other places, are overworked. Aide service is sketchy as with dining room staff. Food is adequate. Very pleasant patio in between buildings with a gazebo available for residents use

All the staff was friendly and helpful, but the care staff was amazing and went above and beyond for mom. Peregrine was great and I'd highly recommend them.

Unfortunately, my mother did not get to experience the full benefits that Peregrine had to offer. Her condition rapidly deteriorated from Level 1 to Level 5, and then beyond to a point, the staff could not care for her. The staff worked with us to transition her to an acute rehabilitation / long-term care facility with the hopes of returning to Peregrine upon her recovery, however Mom did not recover. She passed a few days after admission to the rehab. My only doubt or criticism would be that I believe Mom's intake interview and evaluation were too ambitious.

I feel their problem is not unusual at Peregrines. Staffing is always short-handed. All the staff pitch in and make up for where they are needed. Office staff in the dining room. The staff that works there are so friendly and helpful. The food is not so hot as I am told but they do have soup and sandwiches if you don't like what they are serving. They are always short staffed in the dining area. The activities outings or field trips are limited on transportation especially for wheel chair availability. I think one per trip in the bus. There is always Bingo or something going on in the activities room. They host parties for holidays and they are amazing! Mother's Day tea is just perfect. I cannot say anything bad. If you asked me in general, I would say we really like it there and my mom is happy and well cared for. It took the weight off of my shoulders.

We have peace of mind that our Mom is being well taken care of and treated well. Nursing staff is wonderful and very attentive to mom's needs. Dr. appointments are made whenever necessary or when requested if mom or staff has any health concerns. The aids assigned to mom help her with shower and getting dressed when needed. Very much appreciated. Housekeeping is very attentive as well with mom's laundry and cleanliness of her apartment. She is very happy with that. We always say to our friends that ask how mom is doing there that "she's running the ship over there"!??. She truly is happy where she is. The entire facility is clean and well kept. My mom is very happy at this Perigrine location and has made many new friends and plenty have been with the staff.

Sometimes [name removed] room needs cleaning due to incontinence. One person [name removed], has called me after work to let me know of medicine changes. Pretty basic food. Not much fruit or veggies. We are paying for the highest level of care. Not sure they really check on him every 2 hours. That said he frequently refuses help. So not all their fault