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Pegasus Senior Living, LLC

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Pegasus Senior Living, LLC celebrates and enhances all lives with kindness and integrity. This senior living provider has 44 locations, including Best of Senior Living Award winners. They offer independent living, assisted living, and memory care options, with a stimulating, family-friendly environment, premier senior living amenities, enriching entertainment options, and pet-friendly senior apartments. Pegasus Senior Living, LLC has 2,414 reviews and an average review rating of 4.2 out of 5. Pegasus Senior Living, LLC’s staff members provide residents with custom-tailored services that are designed to enhance their physical, mental, and spiritual health. With Pegasus Senior Living, LLC, seniors can maintain an active lifestyle while their families gain peace of mind.

8.7

Review Score

2,414 reviews
44 communities
1 senior living award community
Starting from $X,XXX/mo

Pegasus Senior Living, LLC community listings

Showing 44 communities
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Town Village of Leawood

4400 W 115th St, Leawood, KS 66211

Starting at$X,XXX+ monthly
22
22 Photos available
7
7 Floor plans available
9.9
Review Score
77 reviews

Town Village of Leawood is a very welcoming, friendly community. The move in was easy and Assisted Moving of Kansas City was very helpful! The maintenance provided, good food and housekeeping have made it a...

Best Meals and Dining
Provides: Independent Living

Town Village of Leawood is an award-winning senior living community in Leawood, Kansas. As soon as you walk through our door, meet our wonderful staff, and see our beautiful community — you will understand why seniors love living at Town Village of Leawood.Awarded U.S. News's Best Independent...

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Greenhaven Place

6350 Riverside Blvd, Sacramento, CA 95831

Starting at$X,XXX+ monthly
23
23 Photos available
1
1 Floor plans available
10
Review Score
82 reviews

My dad came to Greenhaven Place and has been very happy with the activities they have to offer. They’ve even did a scenic drive to go and look at Christmas lights which was really nice. My dad was shy at...

Best Meals and Dining
Most Friendly
Provides: Assisted Living, Independent Living

Greenhaven Place is an independent living and assisted living community in Sacramento, California. Our community is tucked away in a quiet residential area near South Land and William Land Parks, convenient to shopping, dining, grocery stores and medical facilities. As the state's capital,...

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Town Village Crossing

1250 W Pioneer Pkwy, Arlington, TX 76013

Starting at$X,XXX+ monthly
20
20 Photos available
8
8 Floor plans available
9.9
Review Score
77 reviews
Provides: Independent Living

Town Village Crossing is a premier senior living community, offering personalized Independent Living, in Arlington, Texas. We’re located right in the heart of Arlington and its vibrant culture. We combine the kinds of exceptional amenities that our residents deserve with the services that can...

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The Oaks at Inglewood

6725 Inglewood Ave, Stockton, CA 95207

Starting at$X,XXX+ monthly
20
20 Photos available
3
3 Floor plans available
9.9
Review Score
72 reviews

I have been here a little over a year and I am happy here; I have made good friends. Most residents here like it because it is a small community. I think for the facility-cleanliness and a pleasant smell....

Most Friendly
Provides: Assisted Living

The Oaks at Inglewood is an assisted living community in Stockton, California. Stockton is a thriving city in north-central California with a rich history dating back to the mid 1850s. Home to the University of the Pacific, Stockton offers residents an abundance of cultural and educational...

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Bridgewood Gardens

151 Woodham Drive, Albertville, AL 35951

Starting at$X,XXX+ monthly
13
13 Photos available
5
5 Floor plans available
9.8
Review Score
40 reviews

The staff on the Memory Ward are excellent. The staff was very caring and attentive. Unfortunately my mother’s condition declined and her needs were outside of their care plan standards, requiring her to...

Provides: Assisted Living, Memory Care

If you think senior living at Bridgewood Gardens is like a nursing home … think again! We ensure residents are living an active and enriching lifestyle through our dedicated assisted living and award-winning memory care services. Come see how we can elevate your lifestyle with engaging and...

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Whispering Winds of Apple Valley Assisted Living and Memory Care

11825 Apple Valley Rd, Apple Valley, CA 92308

Starting at$X,XXX+ monthly
23
23 Photos available
12
12 Floor plans available
9.6
Review Score
74 reviews

Such a sense of weight off the shoulders. Knowing that mom is in a safe, secure, nurturing environment is just phenomenal. Staff has been so helpful and are so kind and patient with the eccentric package...

Provides: Assisted Living, Memory Care

Whispering Winds of Apple Valley Assisted Living is located at the southern edge of the Mojave Desert, with views of both the San Gabriel and San Bernardino Mountains. We enjoy close to perfect weather year-round and are conveniently nearby by many shops, restaurants and parks.Our community's...

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Ridgmar Place

2151 Green Oaks Rd, Fort Worth, TX 76116

Starting at$X,XXX+ monthly
25
25 Photos available
8
8 Floor plans available
9.6
Review Score
106 reviews

My 88yr old mother fell and broke her hip in January and has not fully recovered. She is wheelchair bound but able to take care of herself for the most part. She was in assisted living (several places) and...

Provides: Independent Living

Ridgmar Place is a premiere independent living community in Fort Worth, Texas. Our community offers a high quality of life and an excellent setting in one of Texas’ best cities. Sitting on beautifully landscaped grounds, Ridgmar Place is located near numerous restaurants, shopping areas, park...

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Gig Harbor Court

3213 45th Street Court NW, Gig Harbor, WA 98335

Starting at$X,XXX+ monthly
20
20 Photos available
5
5 Floor plans available
9.5
Review Score
94 reviews

They are a lovely place. Thanks for your support in finding them. I was struck by the ease between the staff and residents. The staff are relaxed and patient and conversive w/ the residents. Folks in the...

Best Meals and Dining
Provides: Assisted Living, Memory Care

At Gig Harbor Court, our exceptional staff, engaging activities, and active social life make our residents happy to call our community home.Gig Harbor is located in the Pacific Northwest, and is surrounded by several parks, with a historic a waterfront as well as boutiques and fine dining, making...

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The Legacy at Cimarron

6201 Northern Pass Dr, El Paso, TX 79911

Starting at$X,XXX+ monthly
24
24 Photos available
6
6 Floor plans available
9.5
Review Score
69 reviews

I haven't personally sampled the food.. I'm so please that your group helped me find this place for my brother! Yes, I would recommend this community to other families based on the experience we have had so...

Provides: Assisted Living, Memory Care

At The Legacy at Cimarron, we provide assisted living and memory care services in El Paso, TX, offering a welcoming environment designed for older adults. Our community focuses on creating meaningful experiences, offering daily activities, and providing personalized care to residents. Our...

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Tucson Place at Ventana Canyon

5660 N Kolb Rd, Tucson, AZ 85750

Starting at$X,XXX+ monthly
12
12 Photos available
12
12 Floor plans available
9.4
Review Score
29 reviews

I would give them all a 5. But if I could rate higher, I would. Especially in 3,4 and 7. My mom's last weeks of her life. She had told me this was her favorite place to live. She had made some wonderful...

Provides: Assisted Living, Memory Care

We are happy to announce that Tucson Place at Ventana Canyon is recognized as a U.S. News & World Report Best Assisted Living community for the second year running!Tucson Place is located in the beautiful Catalina Foothills of Tucson, Arizona, and offers personalized assisted living...

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South Hill Village

3117 E Chaser Ln, Spokane, WA 99223

Starting at$X,XXX+ monthly
22
22 Photos available
7
7 Floor plans available
9.4
Review Score
58 reviews

What we like the most about South Hill Village is that it is clean, attractive and the staff are very friendly and helpful. Yes, we would recommend this community to other families based on the experience we...

Provides: Assisted Living, Memory Care, Independent Living

Exceptional staff, engaging activities and an active social life are what set us apart from the rest. We offer quality independent living, assisted living, and memory care services for our seniors. Our residents are happy to call our community home, where they can enjoy the beautiful surroundings...

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The Courtyards at Mountain View

8101 E Mississippi Ave, Denver, CO 80247

Starting at$X,XXX+ monthly
24
24 Photos available
12
12 Floor plans available
9.3
Review Score
71 reviews
Provides: Assisted Living, Memory Care, Independent Living

Welcome to The Courtyards at Mountain View.55-plus Independent Living, Assisted Living, and Memory Care in Denver, COIf you think senior living at The Courtyards is like a nursing home … think again! With independent living, assisted living, and memory care options, our team provides unbeatable...

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Pegasus Landing of Mesa

7231 E Broadway Rd, Mesa, AZ 85208

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.3
Review Score
120 reviews

The biggest issue for improvement is the food. What we like most is the facility is bright, beautiful and clean and the apartments are the perfect size. And the price compared to the others especially with...

Provides: Assisted Living, Memory Care

Pegasus Landing of Mesa is located nearby the Arizona Golf Resort, Mariposa Gardens Memorial Park, and multiple antique malls and other shopping venues! With our on-site Active Living Director and scheduled transportation, it's extremely easy for our residents to continue to live the lifestyle...

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Evergreen Place

90 West Ave, Brockport, NY 14420

Starting at$X,XXX+ monthly
27
27 Photos available
3
3 Floor plans available
9.3
Review Score
59 reviews

[name removed] was the representative that helped us through the process. He was wonderful. Easy to reach and always good advice. Thank you all! We were interviewed by several facilities. The evergreen place...

Provides: Assisted Living, Memory Care

If you think senior living at Evergreen Place is like a nursing home … think again! Whether you need assistance with daily tasks or a family member requires specific memory care services, we offer a fulfilling and active lifestyle for seniors.ASSISTED LIVING-Peace of mind with 24-hour...

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The Renaissance of Florence

3275 County Road 47, Florence, AL 35630

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.3
Review Score
29 reviews

The Renaissance is a very nice facility. I joke that I wish I lived there. The community is active and mixed in terms of physical and cognitive abilities. My mom really struggled to integrate for reasons...

Provides: Assisted Living

IN TIMES OF UNCERTAINTY...Imagine a lifestyle with all the supportand stability that you could need.Welcome to The Renaissance of FlorenceAssisted Living in Florence, AlabamaOur Services:Awarded U.S. News's Best Assisted Living of 2023, we are dedicated to enhancing health, wellness, and the...

... Read more

Sun City West Assisted Living and Memory Care

13810 W Sandridge Dr, Sun City West, AZ 85375

Starting at$X,XXX+ monthly
22
22 Photos available
4
4 Floor plans available
9.2
Review Score
108 reviews

Staff is friendly, always willing to listen to your questions, facility is bright, cheerful, and full of energy. Volunteers come to the facility to sing and play music. There are many activities and events...

Provides: Assisted Living, Memory Care

Sun City West Assisted living provides personalized assisted living and memory care services for each individual resident. We are located in Sun City West, Arizona, nearby multiple country clubs, golf courses and restaurants!Our beautiful community features a large outdoor patio space...

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Parmer Woods at North Austin

12429 Scofield Farms Dr, Austin, TX 78758

Starting at$X,XXX+ monthly
16
16 Photos available
9
9 Floor plans available
9.1
Review Score
72 reviews

Love the idea that they offer numerous activities daily. And they encourage The clients to be involved. Of course I wish it wasn't so expensive. But they are all very expensive. But some are more expensive...

Provides: Assisted Living, Memory Care

Parmer Woods at North Austin is a senior living community located in Austin, Texas, just north of the Walnut Creek Metropolitan Park. We offer both assisted living and memory care. Our memory care is designed as a one-story neighborhood, while the assisted living building is two stories. Both...

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Historic Roswell Place

75 Magnolia St, Roswell, GA 30075

Starting at$X,XXX+ monthly
23
23 Photos available
4
4 Floor plans available
9.1
Review Score
29 reviews

5 for all! Finding this place for my mom was a miracle. The staff, nurses and just everyone there are so helpful and kind. They act quickly to solve and problems which are minimal and normal things that...

Provides: Assisted Living, Memory Care

Historic Roswell Place offers a beautiful assisted living and memory care community for seniors in the Roswell, GA area.With a warm and welcoming environment, our intimate setting provides a relaxing retreat filled with historic charm and southern hospitality.Our residents become friends quickly,...

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The Legacy at Forest Ridge

5001 Schertz Pkwy, Schertz, TX 78154

Starting at$X,XXX+ monthly
22
22 Photos available
5
5 Floor plans available
9.1
Review Score
37 reviews

The staff know you by name. They take the time to get to know their residents and families alike. They offer in house service such as hair, nails, pt, ot, daily activities, Friday lunch bunch outings, meal...

Provides: Assisted Living, Memory Care

The Legacy at Forest Ridge offers assisted living and memory care services in Schertz, TX, creating a welcoming environment for older adults. Our community provides daily activities, personalized care, and meaningful resident experiences. Through our Connections memory care program, we offer...

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The Landing at Queensbury

27 Woodvale Rd, Queensbury, NY 12804

Starting at$X,XXX+ monthly
18
18 Photos available
4
4 Floor plans available
9.1
Review Score
36 reviews

The Landing is a wonderful facility and has taken good care of my 94 year old mom. Med techs are all very professional and are caring and compassionate. I would highly recommend this community to anyone.

Provides: Assisted Living, Memory Care

IN TIMES OF UNCERTAINTY...Imagine a lifestyle with all the supportand stability that you could need.Welcome to The Landing at QueensburyAssisted Living and Memory Care in Queensbury, NY.If you think senior living at The Landing at Queensbury is like a nursing home … think again! We serve the...

... Read more

The Rivers at Puyallup

123 4th Ave NW, Puyallup, WA 98371

Starting at$X,XXX+ monthly
22
22 Photos available
6
6 Floor plans available
9.1
Review Score
40 reviews

So far, so good!! They have a new Executive Director... he's wonderful. And the staff are all very nice!! It's a good place to be, again!

Provides: Assisted Living, Memory Care

At The Rivers at Puyallup, our exceptional staff, engaging activities, and active social life make our residents happy to call our community home.Puyallup is an assisted living, memory care, and independent living community located just outside of downtown Puyallup, a quiet town with many...

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The Legacy at Falcon Point

1520 Katy Gap Rd, Katy, TX 77494

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.0
Review Score
52 reviews

A new management company has taken over Legacy, It's a whole new staff which is causing some issues because the old staff knew the residents. Maybe a good time to move in because everyone is new. The...

Provides: Assisted Living, Memory Care

Located in Katy, TX, The Legacy at Falcon Point provides assisted living and memory care services designed for older adults. Our community fosters meaningful experiences with daily activities and personalized care. Through our signature Connections memory care program, residents with Alzheimer’s...

... Read more

Pegasus Landing of Tanglewood

505 Bering Dr, Houston, TX 77057

Starting at$X,XXX+ monthly
24
24 Photos available
14
14 Floor plans available
9.0
Review Score
90 reviews

Facility is nice and recently renovated. In a great location. Leadership very responsive and accommodating. Food is good. Facility able to provide a wide range of assistance depending on needs. However, Some...

Provides: Assisted Living, Memory Care

Pegasus Landing of Tanglewood is a prominent senior living community in Houston, Texas that offers assisted living and memory care services. Houston is a family-friendly city that is home to several museums, eclectic shopping, and diverse dining choices. There is something for everyone to enjoy...

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Dunwoody Place

1460 S Johnson Ferry Rd NE, Atlanta, GA 30319

Starting at$X,XXX+ monthly
26
26 Photos available
4
4 Floor plans available
9.0
Review Score
56 reviews

The staff is very kind, patient and responsive. They take the time to learn resident preferences. Yes I would recommend Dunwoody Place to other families.

Provides: Assisted Living

Dunwoody Place is an active and involved personal care community located in Atlanta, Georgia. Our convenient location is peaceful and tranquil, yet near all the conveniences of a big city, including shopping, health care and local attractions. Residents enjoy being near restaurants, theaters, and...

... Read more

The Legacy at Long Meadow

10403 Mason Road, Richmond, TX 77406

Starting at$X,XXX+ monthly
16
16 Photos available
9.0
Review Score
12 reviews

Mom moved from independent living to Legacy, and I expected some push back from her on being gently molded into their schedule. But I was shocked by how much better Mom's condition improved when the schedule...

Provides: Assisted Living, Memory Care

At The Legacy at Long Meadow, we provide assisted living and memory care services in Richmond, TX, designed to foster comfort and connection for older adults. Our community focuses on creating meaningful experiences through daily activities and personalized care. Our Connections memory care...

... Read more
Viewing 1-25 out of 44 communities

Reviews
for Pegasus Senior Living, LLC

8.7
Review Score
2,414 reviews

Review Score

2,414 reviews
8.7

Out of 10


5 star

57%

4 star

28%

3 star

9%

2 star

3%

1 star

5%

A Place for Mom has scored Pegasus Senior Living, LLC with 8.7 out of 10 using our proprietary review score based on 596 reviews in the last 2 years. Over all time, Pegasus Senior Living, LLC has 2,414 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
1,363
660
204
70
117
Date Submitted
108
248
596
Reviewer
321
1,434
601
30
Care Received
982
441
991
2301-2320 of 2414 reviews
Sort by

1.0
Sharon M - Family/Friend
Assisted Living
February 5, 2025
Mismanagement of Medication Nightmare

-No med log kept of as needed meds (pain pills) -Medications not refilled of administered to residents if you don't use their pcp and their preferred overpriced pharmacy. -Response time, means the time between the alert button is pressed by a resident, and the time the med tech tells them they don't have time to bring as needed meds. 45-90 minutes to get requested pain meds. -Nursing staff is rude, defensive, and confrontational if questions are asked by family, and they will refuse to show you medication logs because they either have not documented meds administered, or they don't even have the prescribed meds onsite. -Tables in dining room not sanitized between settings -Plan of care log was not set up for 2 weeks, then not followed. -My family member frequently never left his room for 6-8 hours, because he was in too much pain to walk, staff did nothing. -Laundry rarely done, linens rarely changed. I had to hire a cleaning service! -No "practicing" nurse onsite -AVOID AT ANY COST

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
January 31, 2025
Verified Review
Would not recommend

We were so disappointed with our experience at The Courtyards of Mountain View. They are short staffed; services the residents pay for are not delivered and they struggle to deliver meals in a timely fashion in the dining room. The billing and invoicing system are antiquated; they doubled billed or incorrectly billed us every month. Our family member was incorrectly dosed and double dosed a dangerous medication over a period of weeks. The health staff did not catch their error and did not apologize for the harm they caused her. We were forced to move her to a safer location in a 24 hour period.

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Susan M - Family/Friend
Memory Care
December 6, 2024
no mail

I have sent a card every month to a resident. Last week I got all of my cards sent between January and October returned in one fell swoop unopened and marked unclaimed. This was not a postal problem as one of the cards had her room number written on it in marker. I have called the facility twice to find out why these cards were held and returned in a batch. Each time I was promised a response. No one has called me. I am very disappointed that my friend didn't get what was sent to her and that I wasted time, effort, and money for eleven months.

Read More
Cleanliness

No data collected

Friendliness

No data collected

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

No data collected


1.0
Stephanie - Family/Friend
Assisted Living
November 20, 2024
Verified Review
Do not send a loved one here

The first year was great. The second year was horrible. They left my mom in her room to be dehydrated, horrible UTI and she almost died so then. They also just let her leave the facility at one point she was down at some grocery store, not knowing where she was or how to get back so I moved her. Don't send your parents or anybody you love to South Hill Village. I can't express that enough.

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Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
October 17, 2024
Verified Review
our families experience

My main comment is that we felt that care lapses presented a danger to my loved one. We experienced significant lapses in care at Magnolia Place. This was so serious that we needed to move him quickly to another facility this year. The facility did not follow my dad's care plan for things like toilet assistance, bathing assistance and cleaning assistance. There were frequent mistakes with medication delivery. Problems with medications created potentially dangerous situations I would not recommend Magnolia Place until these issues are resolved

Read More
Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

2

Staff

2

Value for Cost

2


1.0
Barbara A Owen - Resident/client
Assisted Living
September 5, 2024
Do Your Homework!

Glenwood Village of Overland Park, Never Again! Ask for specific details from Dining, Nursing Care, Doctors, and Management! Mom had a fall that could have been prevented! Drs and staff members said she was fine. I could tell something was wrong I asked several times to for an MRI, the doctor said she did not need one that the Xray that was done in her room was fine. Mom had to go to the hospital for a high heart rate a couple of weeks later. The doctor at the hospital asked me when my mom break her back. I let them know of her fall they asked me why she was not taken to the hospital; I told them they told me she was fine, they showed me her MRI that had I believe had 3 broken bones in her back. Watching her the next few weeks was heart breaking!!! Unfortunately, this is the end of my story.

Read More
Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
Lori - Family/Friend
Memory Care
August 14, 2024
Whispering winds

Whispering Winds is a new facility that looks great. But that is only surface. They refused to get my mom’s meds correct. Hospice prescribed meds repeatedly told them what her meds were and they just couldn’t get it right. Initially gave her a dose of 4xs as much. Couldn’t figure out why my mom was pass out all the time. This is just the beginning. To much to write. Reported to state. Would not recommend. Increased rate 3 times in a month and a half.

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Cleanliness

4

Friendliness

3

Meals & Dining

2

Care Services

1

Activities

2

Staff

2

Value for Cost

1


1.0
Ken P - Family/Friend
Memory Care
August 1, 2024
Beware!

Parmer Woods nurse evaluated and their staff admitted our mother into Parmer Woods on [date removed]. On [date removed] I received an Eviction Notice that our mother would be removed. This was sent regular mail, not certified as required and stated by their own document and Texas law. Additionally, this Eviction was shared with a family friend who went to visit our mother before I received the Notice. Apparently, they had reevaluated our mother three times in her four months there and determined that her care needs were greater than their facility could provide. These “Care Plans” normally happen about once every six months and are signed by the facility and family member during a meeting with the resident’s POA (Power of Attorney). Parmer Woods did not have a meeting with family, did not obtain signatures with the POA and didn’t even sign the document themselves! On [date removed] Pegasus allowed a third-party entity (CVS) to administer an injection (flu) without any authorization.

Read More
Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Keith - Family/Friend
Assisted Living
July 26, 2024
Verified Review
Very disappointed

Very little effort in welcome and assimilation of new residents. Night staff did not look in on parents (one each in separate rooms) - my father fell twice, once at night and screamed for help for over 2 hours but was never helped. He got himself up and back in bed. Nursing director was not very regretful and simply suggested use of help buttons (these are not standard there-- another shortcoming IMO. In short, if the resident is highly social and motivated, this might be a good choice. Otherwise, if needy and shy, not a good choice. Cannot recommend. Very few loved ones really want to leave their home, and part of the assimilation is on them, I get it. My parents were probably borderline for this facility but regardless we just saw very little effort on the part of the staff compared to what was represented in the initial discussions.

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Cleanliness

4

Friendliness

2

Meals & Dining

4

Care Services

1

Activities

4

Staff

2

Value for Cost

2


1.0
Anonymous - Family/Friend
Assisted Living
July 3, 2024
Verified Review
Review for The Village at Rancho Solano

Mom was left in her room most of the time and when she needed help, took lengthy time to get help.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Katie G - Family/Friend
Memory Care
June 15, 2024
No Longer a Good Place - Downward Spiral w/Staff, Food, Services

Downward Spiral - High Turnover - All Admin, Cook, Activity Leader. Admin in building would not respond after waiting in building 2 hours Activity Led by TV - no personal care or activity person as before From Healthy Food (until Cook left) to Koolaid, Fruit Cocktail in Syrup, Wilted Frozen Veg, Bland Soup No salt or pepper available, Minced/ Frozen Meat Mold in Closet for Extensive Time - Aunt had to vacate room for 2 days Bathroom Dirty - Broken Towel Bar & Toilet Roll Holder, No Washcloth or Towel in BathRoom, No Depends in Bathroom Clothes not hung up or put on shelves but in bags at top of closet No Personal Touch - No Help

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Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Laurie H - Resident/client
Assisted Living
May 4, 2024
Gone down hill

This place has gone down hill over the last several months. Nobody calls me back from the general managers office, the tall blonde lady next door in the office is rude she was yelling at another employee when I tried to get her help she ignored me completely. The food is fair definitely not good. They take your money and don’t deliver the services. Overall it’s a dump and you should avoid it.

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Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

3

Staff

2

Value for Cost

2


1.0
Anonymous - Family/Friend
Assisted Living
February 28, 2024
Verified Review
Not recommended

My loved one was previously a resident at Magnolia Place of Roswell and it was not a good experience. I would not recommend this facility to others.


1.0
Carrol - Family/Friend
Assisted Living
February 8, 2024
Verified Review
Devastated

Legacy at Town Square is NOT equipped for memory care. I picked this place in the beginning because they were very caring and concerned for my husband's needs. After four days he was too much for them too handle.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
February 5, 2024
Verified Review
Do not recommend

The staff that cooked and cleaned were great, admin were horrible. The food was horrible and always cold. Not many activities were offered. The Rivers were charging us extra and promised to credit us for months! It took me reaching out to their Texas office to get my moms money back!! Total scam!!! I would tell others to always check charges on your monthly statement! They said it was super quiet and could never hear the trains - Just the opposite - my mom could never get a good nights rest!

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Cleanliness

5

Friendliness

1

Meals & Dining

1

Care Services

4

Activities

3

Staff

1

Value for Cost

1


1.0
Jenny S - Family/Friend
Independent Living
December 21, 2023
Visit family

We went to go visit our Grandparents this past weekend. The place improved a little since last year. But really unhappy with how unfriendly it has become. Front desk still seems to be an issue. Always to busy speaking with other employees hovering the desk and not paying attention to visitors. When asked where an apt was all we were told was down there turn right go to 3 floor. We still end up getting lost. Customer service is horrible in the morning. Let alone the food was not to the standard and served cold.

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Cleanliness

1

Friendliness

1

Meals & Dining

2

Care Services

2

Activities

4

Staff

2

Value for Cost

1


1.0
Margaret - Family/Friend
Memory Care
November 4, 2023
Memory care very poor

We placed our Mom in legacy in July after a fall. Not our first choice but they had a room. As suggested, we waited on pins and needles for several days to visit. We were so excited to see her, there she was with dirty hair, a large bandage on her arm and urine down to her knees. He bathroom was filthy, diarrhea running down the toilet. We were horrified. The food is greasy, salty, sugary and there are very few fruits/veg. We took turns staying with mom until we moved her after 28 days. The memory care area is dark and depressing with few windows. I believe this affects the staff. Worst of all, there’s no one in charge in that area, it’s very poorly managed. The nurse, [name removed], is cold and hard. Would not recommend, ever. Shout out to [name removed], [name removed] and [name removed] who really did try.

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Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

4

Staff

2

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
October 13, 2023
Verified Review
Review for North Point Village

They are terrible. Don't go there. They need to improve with, assisted living, medication management, and almost all aspects of community.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

1

Activities

4

Staff

5

Value for Cost

1


1.0
Anonymous
Memory Care
August 4, 2023
Verified Review
Not recommended

My loved one was a resident at Chisolm Trail Estates Senior Living and the overall experience was terrible. The number one thing is their Executive Director and their Director of Nursing have no social skills, they do not stand behind their promises or word from beginning to the end. They do not ensure quality of care, they are not honest with you when you ask questions regarding care. I would not recommend this facility to anyone.

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Cleanliness

2

Friendliness

1

Meals & Dining

5

Care Services

1

Activities

1

Staff

1

Value for Cost

2


1.0
bill - Family/Friend
Memory Care
July 20, 2023
very disappointed

Not a good place to stay or put your loved one if you expect care the way they describe when they take you on the tour. Been there done that. Don't let them fool you with pretty stuff. Go visit many times unannounced first. Really pay attention to what is or isn't done.

Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

2

Value for Cost

1


Viewing 2301-2320 out of 2414 reviews

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