Pegasus Senior Living, LLC

My Mother lives there... its expensive, but she loves it. I'm somewhat impressed. But if she's happy that's all that matters to me. I will say this, they're food is amazing! And they're always including the families in events.

This used to be Merrill Gardens but I just didn't like their memory care. It was very small and it felt a little hospital-like. It was clean until she showed us an apartment and that wasn't her fault but the lady had a dog and it just reaked of urine and I told her too. I couldn't believe she chose to show us that apartment but it didn't affect me at all because the rest of the place was fairly clean and before all of that I didn't like it because of the memory care, it felt too claustrophobic.

Mom has been there a few weeks now and everything is going great. Everyone is very friendly. They are including her in activities and she seems to be doing well. She enjoys the food and I enjoy the feeling that she is safe and in a good place.

That was very nice but once again it was out of out price range. My dad went to see that two or three times and his comment was that there were all these sick people in the hallways. It was a lot of people parked in wheelchairs. I think they have a lot memory care patients there. I had no problem with it except for the expense part of it.

This was a Merrill Gardens when I visited it. The rooms were bigger but they had the old style AC that is big and noisy. It was not as modern and they didn't have any grounds for the folks to walk around or do anything. They has assisted living as well as independent living so it felt more like an end than a new beginning. For my father, he's not ready for that. He's just ready to give up some of the maintenance of living alone in a house or apartment but he's not ready for assisted living.

The big plus about Merrill Garden is that you can eat your meals whenever you would like. The apartments I saw were gorgeous. Management was. Very courteous when I toured, and I did not feel any pressure whatsoever.

As a new resident I have observed the functioning of the staff at Merrill Gardens At Dunwoody and rate them as always friendly and helpfull. I would like to converse with Kitchen Staff to discuss recepies and cooking methods in a friendly face to face informal meeting.

This community is in a country club type setting. The food is ok, I had previously had the beef stew which was ok but the fish with almonds I had with steamed asparagus was really good. The community is very clean and just really beautiful. It really is pleasing to the eyes. They were able to offer us a private room for a semi-private price. They have had previous activities where they took them to a lake but since haven't really heard of anything like that anymore. I would like to see them keep the residents a little more active and engaged. Overall we are satisfied with them and would recommend Emeritus at Rancho Solano.

We have had some issues with Emeritus and are not pleased. Have tried to fix the issue and they just pass the blame back and will not take responsibility even after we have tied up the loose ends. We had chose this community because it was the only assisted living community in the area we were looking. We are disatisfied with our situation and will be removing loved one from this community.

My mother, who is 92, has lived at Freedom Pointe for over a year. The facility is pretty, clean and the employees are warm and caring. They have been responsive to my requests for most things pertaining to my mother. Mother complains about the food, but I can't verify that complaint. I think it is mostly being tired of eating the same meals, over and over. This could happen anywhere. My mother does not take advantage of ANY of the activites, so I can't rate them.

I really like the friendliness of the staff, the fact that they bring in live entertainment into the memory care building and how nice and new the inside of memory care is. I feel like they are understaffed and the food isn't very good. Also housekeeping only cleans their rooms once a week.

There has been multiple administration turnovers in the 16 months my mother was a resident. No consistency. There were several nights there was only one caregiver for the facility. When she slipped and fell they never notified me.

This is not the place for memory care. When my loved one wants to go home, they call me instead of handling it. But not all employees do that, some are great some are just so-so. Nurses and normally good. It the staff ot aids that are less then 2. from 5 to 1 I hate the price i am paying for what i am getting.

Overall ok despite a couple of incidents: broken glass not cleaned up by staff, visitors cleaned it up. Battery dead on remote wristband. My dad was stuck halfway falling of chair for several hours until I arrived.

The care was not up to par. The front desk personnel during the week days was very rude. The weekend front desk personnel was very helpful and friendly. The sale teams are nice just to get your business.

We fell in love with Three Forks from the initial visit, we were very impressed with the low amount of turnover, allowing our mom to fall in love with the staff. She had the same nurses, facility Management, and Maintenance for the first two & a half years, a very consistent routine which was much needed for. Since the change in ownership in 2024, most of the staff has turned over and we have noticed a vast difference. Her laundry started getting mixed up, wasn't done as frequently; one gal actually mentioned to us that we were welcome to do her laundry ourselves!!! We pay for this service! We have had to repeatedly ask for help with plumbing and lighting repairs. The main parts of the facility still remains clean and we are very happy the staff at the front has remained consistent, but much else internally has changed. Hoping for some consistency in staffing in the new year and hopeful for more helpfulness in housekeeping where our mother needs the most help, since she is 96.

We picked this community because of the location, size and overall feel. Apartment on first floor for mom (with mobility issues) was a big draw. I like the size (number of residents) I would recommend to others.

The overall experience is sometimes it's a 4 but with 3 turnover in manager & nursing personnel there, one can't really get a read on how well things are being taken care of. There is a new director [name removed] which I've heard good things about. The front entrance always looks well kept but the dinning room, halls, and residents rooms need better care when cleaning. [name removed] the activity director is wonderful and does her best to make life at Ridgeland Place a good experience. Nurses are fine, there are some who work in the dinning room and aides that are very kind but others sometimes rude. Nurse & physical therapist are good. They try hard to listen and be helpful. The food has been good as of late. I would say the cost of what you're getting is ok. We do struggle with the fact that everyone seems to have a different rate and every time you turn around there's another rent increase. I would like to say that I fine it unexceptionable to have that tiny elevator when it seem there are a lot more folks in wheelchair or with walker.

My wife died on [date removed] at Ridgeland Place. She spent a year and 7 months there. My assessment is that staff, with a few exceptions, was kind and attentive. The administrative staff, however, was more focused on getting more money out of me than providing quality care. At the end, when [name removed] reached the final stage of Alzheimers/Dementia, the staff increased their price to a level I could no longer afford. Mind you, the level of care would remain the same. This caused me a great deal of stress as I was forced to find another facility I could afford. No one would take her forcing me to accept their terms. I would have to sell my property to do so if I could not get help from Medicaid. [name removed] died before I had to make that decision. I think she knew what was happening. I can forgive, but I will not forget. What brings it down is #4 and especially #7. The quality of care wasn't always there, as I had to remind staff on several occasions as to her insulin injections and other medications. The staff did care and were attentive when I brought this to their attention. However, they needed to be better organized. #7 is an entirely different matter. [fee removed] per month is a lot of money and stretched me to the limit. I have no long term care insurance and had to pay out of pocket. An increase to [fee removed] a month FOR NO INCREASE in care would have resulted in eventual bankruptcy. The administration did so because they could under existing laws and rules. The value was not there. The administrative staff was not helpful in helping me find an affordable accommodation as they would not return calls from other facilities I contacted. I wish to make clear that my experience with Ridgeland Place is not unusual. Life expectancy has and continues to increase and facilities like Ridgeland Place have exploded. There is a need for such and a means to make them affordable must be found.

Biggest problem was turnover at EVERY position except activities mgr and front desk. That led to inconsistent quality and execution. We picked this community because; 1) We liked the move in special. 2) proximity to me 3) bright lighting 4) fit our budget 5) they made a good first impression. But they had quite a bit of turnover in the front office soon afterward