Oakmont Management Group

It was a scary transition for my mother in law moving from her home and being fully independent to an assisted living community. She was able to bring her cats and she feels safe and cared for at the community and she is happy. She says the food is good, there's a variety of menu options in restaurant style dining. We chose this community because I have a childhood friend who was a nurse there and gave us a tour. The dining room is beautiful and the community had a really good feel about it . The gardens are beautiful and has a oak tree setting.

The staff were great. The director and the nurse were great. They rescued my dad from a horrible situation and took great care of him. I would give them a five star rating for compassionate and phenomenal care. They even prorated the costs to help my family and were very fair. After my father passed away, the director reached out and included my family in a staff dinner.

[Name removed] was very helpful and informative. Nice amenities and secure building.

The waterfront property is a plus but the experience with the staff you won't find anywhere else. Very friendly and kind people. The residents look happy.

[Name removed] was super helpful and very caring. Understood my moms needs. Beautiful gardens and rooms.

Although I could only see this facility in pictures, I talked to their sales representative numerous times, and she helped me to see through pictures and her actions how attentive and beautiful this place is. It is more expensive than some others, but shows in the quality of offerings. If you have a large nest egg for care, or have long term care insurance, please don't overlook this beautiful place. Of course people make the place in the end, but I felt like my dad would be happy here, and we worked out the costs in the end.

Walking into Oakmont of Orange, the community is beautiful. The front desk staff is always friendly and it is like walking into a luxury hotel. The community is clean, and smells fresh, unlike other communities. As a paramedic, I am very familiar with senior living communities and how they can tend to be dark or smell bad. I was immediately impressed by how clean and fresh Oakmont was upon entering. In terms of the food, they have done a good job and it seems good quality. The care giving aspect of this community is great. The med techs are very attentive, and the activities director has done a great job especially during the Covid-19 pandemic and ensuing community lock down. The staff even knows each resident by name. The administration, however, is very slow and is is currently undergoing a management company change. This has caused a lot of staff turnover in the management and this has caused a lot of errors especially in billing. They consistently send our monthly bills late and a couple of times sent them with easily correctable errors. They have also been poor with communication and have been unable to properly answer questions about my father's care. The new interim executive director, however, has done a much better job with taking the time to listen to my questions and concerns and has been much more communicative about my father's care.

I just moved my husband to Sunrise of Sabre Springs early this week. He has mild/moderate Alzheimers and could not stay in the residential community where we live. Given the pandemic, we moved in under unusual circumstances. We could not visit the facility or see the room where my husband would living. During the time that we were processing all the paperwork and getting ready to move, [name removed], the Director of Sales, guided me through every detail answering my myriad of questions promptly and giving us a visual tour of the place. She was thorough, kind and caring and I felt like I knew her as a friend before I ever laid eyes on her. She gets 10 stars in my book! We also had a chance to FaceTime with the nurse ,[name removed], and [name removed] the 4th floor coordinator. We arrived on Tuesday [date removed] before lunch and by the end of the day everyone in charge of the different departments came by to welcome us and let us know that they were available at any time to help. [Name removed], the charge nurse, was by twice that day, [name removed] from maintenance moved some furniture for us, and the chef, [name removed], arrived mid-afternoon with warm chocolate cookies right out of the oven because he heard that [name removed] loved cookies--- just to name a few examples. I am staying with [name removed] through the end of the month, in quarantine, to help him through the transition. I can say that everyone I have met is cheerful, kind and always with smiles on their faces, Even at this early date in our stay here my sense is that [name removed] is in a good place and will be well cared for. I will leave [name removed] with the confidence that our family made the best choice for him. I would recommend this facility to any family facing the decision of placing a loved one into nursing home care.

Sunrise Senior Living in Walnut Creek is an amazing place. This is one of the "nice places" to live, much different from the "bad ones". I am in the health care field and know the difference. That's why my mother lives there now, loving it. I am so grateful that they are so wonderful.

Oakmont is magnificent. The community is absolutely impeccable. It is the most beautiful place with the most beautiful grounds which are secured as well. They are such wonderful and fabulous people. You can't find better people! The staff are so sweet and so nice. My mother in law loves it there and so is happy. They offer so many activities to keep the residents engaged all day long. The units are absolutely beautiful, they are suites. They have personalized memory boxes outside each residents door so that they can easily find their rooms. They even have their own restaurant on the campus. When my mother in law had a health issue, they contacted us immediately and took care of everything. They are so on top of things.

My mom was in an another assisted living community but she needed a high level of care with memory care, and we chose Sunrise. The staff are really caring and have been really good at anticipating my mom's needs. Sunrise did a good job in making my mom feel welcome. The staff have supported my family as we are journeying through this and helping us communicate better with my mom. They have taught us how to adjust our expectations while making our visits more meaningful and less stressful for all of us. We have learned to let me mom enjoy being in her happy place. The Sunrise staff also make communicating with my mom easy through both phone and facetime visits. It is a really good value for the service they provide as well.

Sunrise Assisted Living on Munroe Street has done a phenomenal job of caring for residents during the unsure time of coronavirus. While many senior facilities have closed their doors to outside visitors, the virus has still touched residents. The hardworking and dedicated staff are taking proactive measures to insure their residents are cared for by monitoring temperatures and being seen by doctors each week. The results show that their processes are working to manage any cases that arise and take immediate action to care for all residents, positive or not. A well designed and implemented plan gave staff a solid roadmap for caring for their residents. Committed staff continue to work overtime because the residents matter to them and feel like family. While many others have had frightening experiences in other senior facilities, I can only commend Sunrise on a job well done. We do not know yet the breadth of the virus, nor the outcome. Based on that, Sunrise has taken great care to be proactive and stay current on the daily changes that are occurring. Medical teams are sharing information worldwide and we hope for a solution soon. Until then, the most we can ask for are competent, caring and well informed staff caring for the seniors that are our mothers, fathers, aunts, uncles, and other loved ones. Thank you to those staff members that have dedicated their time and energy to care for those at the highest risk. Bless you and stay safe.

I feel like it is a place for my mom to live and enjoy life with supportive care. When I looked at other places, if felt likethe people were living there waiting to die, but here, everyone is living to live and that is so important to me. The staff are very caring and willing to do extra things for the resident, not just what is required of them to do. They really do show that they care. The building is a bit older but they are currently remodeling so we are excited about that.

We love Oakmont of Orange. We are so happy we found it. We visited 7 communities and they were our top choice. We found out through the assessment process that mom needed memory care. The staff was so compassionate in helping us get our heads around mom transitioning to memory care. Oakmont of Orange is a brand new community that has the feel of a luxury hotel. Staff is caring considerate and knowledgeable.

Sunrise of Claremont is a very friendly community. My mom thinks the food is really good. From a pricing standpoint they are not the cheapest and not the most expensive, I feel they are a good value. I trust them.

I love this place for my mom. In troubled times they are taking the neccessary steps to keep her and others safe. She is taken care of in every way. All staff have been helpful. The only thing I can complain about is the quality of the food. I wish it was not so cheap of quality cheap and was a more organic wholesome menu. Thank you Casa Sandoval!

We did extensive research before deciding on Oakmont of Orange. We visited 7 communities, and then re-visited 2 of them three times. We narrowed down our selection to two. One of the many reasons we selected Oakmont of Orange is that they have a Memory Care section. After they did Mom's assesment, they determined this would be a better fit for her. We were overwhelmed, upset and very sad. We weren't ready for this possibility. [Name removed], the Executive Director and [name removed], the Care Director were very gentle and caring to us as they explained how much more attention and care she would get. They were empathetic and knowledgable. We did take their recommendation and Mom is now in their "Traditions" (their Memory Care) community. Everyone on staff is wonderful. We feel so relieved to know that Mom is being taken care of so well. She is social and making friends, enjoys the activities and has continued with her physical therapy. She has met with their consierge Doctor who is also compassionate and attentive. We are SO happy. She is now only 20 minutes away from her. We are beyond satisfied with our choice.

Very Nice place, well organized, well keep, rooms look nice, lots of things to do.

My brothers and I are so happy with the care my dad is receiving at Oakmont. Oakmont is known in Folsom as “the nice place.” Someone at another place called it “ritzy”. And it is that for sure. But they have not compromised care and attention just to make it seem cosmetically nice. The staff is approachable and respectful and after only a couple of months seems like the truly know my dad, the food is great, the common spaces warm and lovely. We would visit him no matter where he lived but it’s a great joy to walk into Oakmont and say hello to the staff and be able to spend time there. We trust that he’s safe, supported, and seen. It’s a beautiful space and my dad loves it.

This is an excellent facility and I was impressed by the staff.