Nile Living

We picked this community because it seemed to be a friendly place and was comfortable. It's in a nice neighborhood. The food is as good to be expected. I would recommend it to other families.

My loved one likes the food. We picked this community, because the location was good for siblings and myslef. It was a cheerful l atmosphere, and it looked very nice. It felt open, comfortable and welcoming. Everyone has been very nice but their responsivness to requests has been slow. I would recommend to other families. Overall , we are pretty happy.

The location is great, just a few block away from a main public transit hub, which was really important to me. The building has 17 floors, and there are great views out the window. The staff I've interacted with have been excellent. The food is better than cafeteria food. Sometimes there's a long wait at mealtimes, but the serving staff is wonderful. I see a lot of activities posted if you like that sort of thing. I think it's a great value, which was one of the reasons why I chose them. I went for the little studio, and it's tight, but it's a lot bigger than other apartments I've had before outside of senior living. As a more active person, my needs and preferences might be vastly different than what other people are looking for, but for me it has been great. I really like it here.

The staff is extremely nice and helpful, everyone that works here tries exceptionally hard and is very nice and shows that they care. It does seem like the place is understaffed and could use more employees, though the ones they have are amazing. The carpets in the place are dirty, the trash disposal rooms are unkempt, and there is an unpleasant smell in a lot of the building. Also, usually only one elevator works, and the washing machines often break. Aside from that though, the staff does an amazing job, it just seems like they are overworked for how many people they have. It seems like the budget should be increased. The building itself is really fantastic, it's far more impressive than any others we looked at. The terrace level is expansive and full of amenities, the courtyard is beautiful, and the apartments are newly renovated. I would recommend, as the apartments are nice and my mom is happy here, there are just some improvements in upkeep and staffing to be made.

This community was not quite as good as the main community that I went with. My main choice just stood out too much for me to go with the other.

The person who interviewed us was wonderful. I think you just have to be very communicative with them about your person that's coming in, and say if there's something you want as an activity, or be wiling to say my loved done isn't getting enough of this or that. And they're more than willing to examine that and talk to who they need to to make it happen. The staff they have are great. Just like everyone else right now, they're having problems with staffing. But the food is very good, definitely better than where my loved one came from, which is wonderful. I think for the money, it's definitely worth it. My loved one is much happier here.

Caring, friendly staff took care of my mother during the December through March covid season. They got the vaccines. Without covid restrictions for visitors (from the state) it would have been completely wonderful.

Overall the community has been a good job. They had an issue with the cable and this left them with not much to do during covid, Communication could have been better after move in and we had to initiate and conversation. I would recommend this community

Great place but maybe too big which reduces the amount of intimate care.

The staff at the community is very nice, our loved one really enjoys them. Due to the covid restrictions the community involvement is pretty limited, and the activities are limited. However most of the entire community has been vaccinated so hopefully they start bringing things back. The cost is very economical with independent living, our loved one has a studio plus apartment which a little nook for the bed, and that included all utilities and food. The only issue our loved one has is with the food, its more cafeteria styles instead of restaurant styled, and it can also be inconsistent.

The people there really do a great job and they try really hard work with us. They are open to feedback and really seem to care. I would recommend this community to others.

It is a very attractive facility. The staff seem to care about the residents and they seem to be well staffed. I chose this community because after visiting several others, I liked this one the best and it was close to home. I would recommend this community to other families.

For the most part my dad has had a good experience. He enjoys the small special detail and event that they put on for the resident to include the veteran recognition dinner. It made him feel important and recognized. , He attend fitness classes and enjoys and appreciates the activity choices. The community had an amazing response to the pandemic. They literally shut everything down to protective the residents and keep them safe.

The location is good for me. Some surfaces are lacking. The staff is good and friendly.

Great rooms with great views

The facility was clean and the residents were all friendly. Unfortunately high-rise living did not feel like the right fit. In addition the there were no hand rails in the halls to help with balance issues, and the elevators felt small especially when shared with someone that had any sort of mobility device.

They. We're wonderful and helpful

My Mother used to live here. The facility is newer looking, but once you get past the lobby it has a certain coldness to it. The hallways are long and don’t have railings so it’s like walking down a hotel corridor. Their food isn’t that great, in fact there were lots of complaints about it. But the people that worked there were very friendly and did a good job of trying to promote community. I think that was their best feature. The building has been remodeled a couple of times so the cleanliness was really good and looked nice. Ultimately my Mother’s needs changed and that’s why we moved her, but I would recommend this place to others.

My Mom has been here for about a month and a half and things seem to be going well enough. It’s been a bit of a transition, but the staff has been very patient and anytime I have any questions or concerns they’re able to address those in a good amount of time. There’s really good communication back and forth. The dining area always smells wonderful and the menu looks like it has some pretty good options. The facility will take the residents out once a week to do some site seeing or take them to the store and they have a monthly calendar filled with planned events that everyone can participate in.

Overall, Brookdale Springfield Briarwood is a good community. They do everything generally well. Some Personnel could use more training, Finances, billing, and invoicing could use more organization, and the food is just ok. Overall though, the activities there are great. My mother enjoys the card making and coloring, but they also have Arts, crafts, games, and live music. The facility is also very clean. Overall, I would recommend it to others.