New Perspective Senior Living

I recently moved my 96-year-old Mother to your facility. I believe she is enjoying her time there. She has mentioned some disappointment with the food quality - hope that this issue works itself out. Overall I am happy with everything - hoping we have more new neighbors soon!

We do not live there anymore. But for the time period we were there I will rate our experience as best I can. I hope by now they are able to put this lovely facility to full use. There was a lot of grumbling from the residents as to "how it use to be" compared to the time we were living there. . Can't say enough positive things about [name removed] the nurse. She always went above and beyond with her care. Meals were repeated often. Not good for a diabetics. Staff was very friendly and helpful when needed.

We chose New Perspective Prior Lake because of the location, price and ability to stay in her own apartment and add services as needed, when needed. Tenants seem very happy. We haven't used much in terms of service yet, but it seems very well run and clean.

My loved one was previously a resident at The Waters of White Bear Lake and the facility itself was terrific. My loved one particularly enjoyed the food. Based on the experience, I would recommend this facility to others.

I like the activities here. I love bingo. I like sitting in the dining room with my friends. I am a picky eater and I like the food here. I sometimes go out i the back and sit with my friends. I like this place, better than sitting at home by myself..

Sunrise staff is turning over a lot, which is troubling. The replacement hires aren't being given much training. They treat patients as though they are in a nursing home and not in a catered care, assisted living facility.

It's nice. Well maintained. New. Has everything one could need.

Friendlier staff in the memory care unit. Often they don't acknowledge a person (not talking about the front reception area-which are very good). Also, when you go to visit someone in memory care and maybe have a question or concern you have a hard time finding a staff member in that area. This is concerning as I worry about a fall or the possibility of someone having a medical emergency and there isn't anyone in close proximity. Not sure how often a room gets deep cleaned. For the most part things look clean but I noticed wrappers and such underneath my mom's bed which makes me wonder if anyone ever cleans under the beds. Also, I noticed my mom's lamp shade (which is glass) was broken and a large piece of it was on the floor by the nightstand. It made me worried that she could have cut herself on it. Those are just a few things that I think need to be improved. It is a very nice facility and my mom seems to like it there.

Move in was a bit crazy because they were switching the fob system. It took a while for us to get them. The food has been very good, but sometimes quantity is limited. My loved one is doing some of her own laundry and doesn't make it to breakfast and hardly ever both lunch and supper. I wish there was a way to compensate that price-wise, but we understand how it would be hard. Staff is responsive to our calls and texts. I would recommend this facility to others.

So far it has been a very good experience. They have a great staff, lovely facility, and helpful administrators.

I am very happy with the care my mom has received at The Waters. I can't give it 5 stars right now because there are a few issues here and there. We are working through these small items with the nursing director, so we'll see where we end up.

The food is cold, very bland, which is understandable, considering the age group and the menu doesn't match up to what is actually being served at times.

[name removed] at the front desk is always so friendly and has updates every time we visit. It is great to see the residents sitting in the courtyard and enjoying the beautiful weather and talking with each other.

I would say it is overall a good place to send your loved ones. Like other facilities they are affected by staffing shortage. They have a variety of activities/trips and meals are good. Cleanliness is also a plus. Large library, salon and happy hour too .

The pricing modules are very erratic and quite dramatic between levels of cares. We live in Arizona, and this facility is in Minnesota. I have only seen it the one time I was there delivering her to her new space. My sister-in-law lives close by and can tell you more about the place based on her visits. I would recommend this community for sure.

Our family had an in person tour with Sunrise of Golden Valley, and even though we did not pick this community for our loved one we thought the overall tour experience was really nice.

What our family likes the most about the Sunrise of Golden Valley is that we know our loved one is in a safe place and that she is getting the quality of care that she needs. Based on our experience so far we would recommend this community to other families.

My mom has been here for about a year. We love that she can change from independent to assisted living while staying in the same unit. She has a nice apartment, with one bedroom, a den, full kitchen and a private patio. It's a beautiful building and she likes her place. The activities are great and the grounds are really nice. Residents and staff are friendly. Overall, we're very happy with the community. There are a few drawbacks. Communication with management is difficult. While they're friendly and professional, it takes a long time to get a response. Some issues (errors in billing, ongoing problems with appliances) can require multiple follow-ups. Services like housekeeping are inconsistent, sometimes they don't show up or don't do a lot of cleaning. When she moved in, they didn't provide an orientation so we had to figure out many things on our own. A "welcome buddy" would be a nice service to offer. We can overlook these things though because of all of the other benefits.

The New Perspective Senior Living is a beautiful facility. The meals and dining service are excellent. The staff members we have worked with are very nice and accommodating. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones.