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New Horizons

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9.0

Review Score

52 reviews
2 communities
Starting from $X,XXX/mo

New Horizons community listings

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New Horizons at Marlborough LLC

400 Hemenway St, Marlborough, MA 01752

Starting at$X,XXX+ monthly
Photo of New Horizons at Marlborough LLC
19
19 Photos available
9.0
Review Score
49 reviews

I like that they have helpers. They walk around in red shirts and help if people get lost or need help with their tech or any other small thing. I wish they had online billing. You can pay online, but all...

Provides: Assisted Living, Memory Care, Independent Living

New Horizons is a large not-for-profit continuing care retirement community where a safe, happy, and engaging retirement is everyone's most important concern. Fine dining and extensive activities are vital parts of every day. Our staff of exceptional people has enabled New Horizons to build its...

... Read more

New Horizons At Choate

21 Warren Ave, Woburn, MA 01801

Starting at$X,XXX+ monthly
13
13 Photos available

It is restricted, as to who can apply, you have to live in a particular town or have family in the town. It's subsidized by a family foundation. They had good food. They really aren't set up for assisted...

Provides: Assisted Living, Independent Living

New Horizons at Choate is a private, not-for-profit, non-denominational independent and assisted living retirement community located on the historic site of the former Charles Choate Memorial Hospital, in a lovely residential neighborhood near Horn Pond in Woburn. Beautiful, private...

... Read more

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Viewing 1-2 out of 2 communities

Reviews
for New Horizons

9.0
Review Score
52 reviews

Review Score

52 reviews
9.0

Out of 10


5 star

62%

4 star

27%

3 star

8%

2 star

4%

1 star

0%

A Place for Mom has scored New Horizons with 9 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, New Horizons has 52 reviews with an average "overall experience" of 4.6 out of 5.

Overall Experience
32
14
4
2
0
Date Submitted
3
6
11
Reviewer
2
29
21
0
Care Received
17
5
30
41-52 of 52 reviews
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4.0
Anonymous - Family/Friend
Memory Care
May 2, 2017
Verified Review
Accommodating Community

This is a nice community, and I would recommend it. They were very kind, and accommodating. The staff was very helpful, and kind. There are plenty of activities offered for the residents. The meals are nice. The community looks great, they do a very good job with the cleanliness. [Removed] from a place for mom was very helpful as well. This is a great community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
March 28, 2017

Visit went well & the place is emasculate and very easy to get around. I did not like having such small refrigerators in the rooms. The staff and people who I met were very friendly. I should have used a list of prepared questions, because I didn't ask a lot of them, which had to do with general room upkeep. I need to print out the Touring Checklist that you recommended. I don't have a printer so I will have to find away to get copies before I visit another place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
January 24, 2017
Verified Review

I toured this community and really liked the staff. We did not want a community that was big. He wanted a certain type of the community. The staff was caring and nice and it was a lovely community. We did like the variety of the meals. Families might want to tour this nice community for the care of a loved one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Daughter - Toured community
Memory Care
December 13, 2013
Verified Review
Very nice, but very expensive

This place looked very nice during our tour, but it was much more expensive than others we looked at, and didn't look that much better. This one also had a large upfront buy-in fee, which we weren't comfortable with.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
October 16, 2013
Verified Review
Facility was fine but locat...

Facility was fine but location was to far for some family members

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
Verified Review
We liked this facility very much. We...

We liked this facility very much. We don't feel we are ready yet, but plan to continue looking so we have more infomation when we do feel we are ready. What we liked about this place was you rented and did not buy. Also, we liked a refundable entry fee ($30,000) in case we wanted to terminate residency. We also liked the food options very much.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Gale - Family/Friend
Assisted Living
October 10, 2024
Verified Review
Review for New Horizons at Marlborough LLC

It wasn't for me, but it may suit you just fine. We picked this community because it was cheap buy in with return and close to family.

Cleanliness

1

Friendliness

4

Meals & Dining

2

Care Services

No data collected

Activities

3

Staff

4

Value for Cost

4


3.0
Anonymous - Toured community
Memory Care
December 13, 2016
Verified Review
My Visit To The Community!

The staff we met at this community were nice, however they did not seem as outgoing with the other staff members as the community we chose. The community was clean.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
Anonymous - Toured community
Memory Care
July 23, 2014
Verified Review
Per my mother this is a ver...

Per my mother this is a very nice facility. The 30K retainer is off putting...

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
Verified Review
Very Impressive but my mom didn't lov...

Very Impressive but my mom didn't love it Visited by the both of us

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.0
Anonymous - Family/Friend
Assisted Living
November 6, 2024
Verified Review
Buyer Beware - Awful Memory Care Facility

The cleanliness on the memory care side gets a 2 and if we could give the value for cost a 0 on the memory care side, we would. Whenever I visited dad in memory care- it didn't seem like anyone was paying attention to the residents. Once my father was put into memory care- costs skyrocketed. My parents couldn't afford it. Memory care allowed my dad to GET OUT at one point. We have moved both mom and dad into different facilities. It was a total pain. And NH is holding onto the deposit until January so they still have the [fee removed] they owe my parents. It's infuriating.

Cleanliness

5

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

3

Staff

2

Value for Cost

3


2.0
Anonymous - Toured community
Memory Care
July 18, 2017

seems this does not match my desires; I don't want senior housing. I want retirement community where I have walking trails and activities and ablility to walk dogs

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


Viewing 41-52 out of 52 reviews

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