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9.0
Review Score
400 Hemenway St, Marlborough, MA 01752
I like that they have helpers. They walk around in red shirts and help if people get lost or need help with their tech or any other small thing. I wish they had online billing. You can pay online, but all...
New Horizons is a large not-for-profit continuing care retirement community where a safe, happy, and engaging retirement is everyone's most important concern. Fine dining and extensive activities are vital parts of every day. Our staff of exceptional people has enabled New Horizons to build its...
21 Warren Ave, Woburn, MA 01801
It is restricted, as to who can apply, you have to live in a particular town or have family in the town. It's subsidized by a family foundation. They had good food. They really aren't set up for assisted...
New Horizons at Choate is a private, not-for-profit, non-denominational independent and assisted living retirement community located on the historic site of the former Charles Choate Memorial Hospital, in a lovely residential neighborhood near Horn Pond in Woburn. Beautiful, private...
Review Score
52 reviewsOut of 10
5 star
62%
4 star
27%
3 star
8%
2 star
4%
1 star
0%
A Place for Mom has scored New Horizons with 9 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, New Horizons has 52 reviews with an average "overall experience" of 4.6 out of 5.
This is a nice community, and I would recommend it. They were very kind, and accommodating. The staff was very helpful, and kind. There are plenty of activities offered for the residents. The meals are nice. The community looks great, they do a very good job with the cleanliness. [Removed] from a place for mom was very helpful as well. This is a great community.
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
Visit went well & the place is emasculate and very easy to get around. I did not like having such small refrigerators in the rooms. The staff and people who I met were very friendly. I should have used a list of prepared questions, because I didn't ask a lot of them, which had to do with general room upkeep. I need to print out the Touring Checklist that you recommended. I don't have a printer so I will have to find away to get copies before I visit another place.
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
I toured this community and really liked the staff. We did not want a community that was big. He wanted a certain type of the community. The staff was caring and nice and it was a lovely community. We did like the variety of the meals. Families might want to tour this nice community for the care of a loved one.
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
This place looked very nice during our tour, but it was much more expensive than others we looked at, and didn't look that much better. This one also had a large upfront buy-in fee, which we weren't comfortable with.
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
Facility was fine but location was to far for some family members
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
We liked this facility very much. We don't feel we are ready yet, but plan to continue looking so we have more infomation when we do feel we are ready. What we liked about this place was you rented and did not buy. Also, we liked a refundable entry fee ($30,000) in case we wanted to terminate residency. We also liked the food options very much.
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
It wasn't for me, but it may suit you just fine. We picked this community because it was cheap buy in with return and close to family.
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
The staff we met at this community were nice, however they did not seem as outgoing with the other staff members as the community we chose. The community was clean.
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
Per my mother this is a very nice facility. The 30K retainer is off putting...
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
Very Impressive but my mom didn't love it Visited by the both of us
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
The cleanliness on the memory care side gets a 2 and if we could give the value for cost a 0 on the memory care side, we would. Whenever I visited dad in memory care- it didn't seem like anyone was paying attention to the residents. Once my father was put into memory care- costs skyrocketed. My parents couldn't afford it. Memory care allowed my dad to GET OUT at one point. We have moved both mom and dad into different facilities. It was a total pain. And NH is holding onto the deposit until January so they still have the [fee removed] they owe my parents. It's infuriating.
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
seems this does not match my desires; I don't want senior housing. I want retirement community where I have walking trails and activities and ablility to walk dogs
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New Horizons at Marlborough LLC in Marlborough, MA
4.4
(49 reviews)
There are 2 total New Horizons Facilities.
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