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8.8
Review Score
1155 NW John Jones, Burleson, TX 76028
We were told on a Wednesday our Mother was being released from a skilled nursing facility on Monday and would not be able to return her own home without 24 hour care. We were in a state of shock and panic. I...
OUR RATES ARE ALL-INCLUSIVE!No hidden fees!ACT NOW TO SAVE HALF OFF APRIL RENT !!!(with a month-to-month lease starting by 3-31-23)Mustang Creek Estates is a new concept in Assisted Living! We are a residential style assisted living neighborhood designed entirely for seniors. Our neighborhood...
3900 Ranch Road, Sachse, TX 75048
My father in law was not in the facility very long but it was an amazing experience. This was a very difficult time for my family and the entire staff were amazing. They were extremely supportive, friendly,...
Mustang Creek Estates is a new concept in Assisted Living! We are a residential style assisted living neighborhood designed entirely for seniors. Our neighborhood consists of 6 unique houses with 14 to 16 residents per house and two of our houses specialize in Memory Care. At Mustang Creek...
675 Rapp Road, Keller, TX 76248
I found that all of the staff was very kind and were available if my husband needed help from getting showered to getting dressed or needing help getting outside in his wheelchair to sit on the porch for...
Mustang Creek Estates is a new concept in Assisted Living! We are a residential style assisted living neighborhood designed entirely for seniors. Our neighborhood consists of 7 unique houses with 14 to 16 residents per house and two of our houses specializes in Memory Care. At Mustang Creek...
1200 W Main St, Frisco, TX 75033
The communication about my grandmother's condition and needs has lacked, especially with turnover. However, the care for her has been good.
Mustang Creek Estates is a new concept in Assisted Living! We are a residential style assisted living neighborhood designed entirely for seniors. Our neighborhood consists of 6 unique houses with 14 to 16 residents per house and two of our houses specialize in Memory Care. At Mustang Creek...
720 Valley Creek Court, Allen, TX 75002
My mom is very happy there and feels very safe . She has complained about the food being terrible and that it is always cold whether it is breakfast lunch or dinner . Cottage six is very quiet and so she...
Mustang Creek Estates is a new concept in Assisted Living! We are a residential style assisted living neighborhood designed entirely for seniors. Our neighborhood consists of 6 unique houses with 10 to 13 residents per house and one of our houses specializes in Memory Care. At Mustang Creek...
2500 College Parkway, Flower Mound, TX 75028
My parents are residents at Mustang Creek in Flower Mound. The facility is new and beautifully decorated. The staff is very supportive and accommodating. They are knowledgeable about the changing needs of...
The Mustang Creek Estates of Flower Mound is a new concept in Assisted Living & Memory Care! We are a residential style assisted living neighborhood designed entirely for seniors. Our neighborhood consists of 6 unique houses with 16 residents per house and two of our houses specialize in...
Review Score
571 reviewsOut of 10
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4 star
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A Place for Mom has scored Mustang Creek Estates with 8.8 out of 10 using our proprietary review score based on 187 reviews in the last 2 years. Over all time, Mustang Creek Estates has 571 reviews with an average "overall experience" of 3.9 out of 5.
My loved one is so happy here. The daytime care is absolutely fantastic. The staff are very caring, and they treat the residents as if they were their own grandparents. Some of the patients need to be fed, and they sit down at the table with them to help them eat. The food is great. If somebody isn't feeling well, they'll fix them some mashed potatoes or pasta, something light that settles the stomach, and you just can't beat that. They do what they can with activities - thinks like bingo, dominos, watching movies. There's a big, homey room with couches for gathering. They decorate it all up for Christmas - this past year it was a Grinch house with the Grinch there and snowmen on their doors. There was a great big Christmas Tree. They really went out of their way to make sure it was fun for everybody. They also decorated for New Year's and are getting ready for Valentines day - they just keep it going so there's always something new and exciting happening.
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Mustang Creek Estates Burleson in Burleson, TX
4.1
(100 reviews)
I wouldn't recommend the community to others for their loved ones. I would also recommend you be aware of a lady named, Lisa, who is in charge. The family feels that Lisa is all about the money and doesn't care about what she puts the family through. The place and other staff were great but the person is charge over everything is Lisa and if she is still in charge of everything then I would move on to another community.
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Mustang Creek Estates Frisco in Frisco, TX
3.9
(133 reviews)
It is adequate
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Mustang Creek Estates Allen in Allen, TX
3.9
(84 reviews)
Mustang Creek Estates has been great. Very happy with their services. It is an all inclusive price which was a huge bonus over others that we looked at. This is a great facility. Definitely the right place for Dad.
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Mustang Creek Estates Allen in Allen, TX
3.9
(84 reviews)
My dad and I toured this community for our mom and it was nice. Ultimately, we couldn't get dad to pull the trigger on it, even though we'd paid several months rent. No fault of the facility at all. It seemed like a great place and good value for the money.
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Mustang Creek Estates Allen in Allen, TX
3.9
(84 reviews)
It's pretty clean. My loved one does not really like the food. For the price, the value for the money is good. We picked this community because, my loved one had different restrictions, and they met their financial needs, and also different restrictions. It's not fancy but the people are nice.
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Mustang Creek Estates Burleson in Burleson, TX
4.1
(100 reviews)
Overall experience - good. Cost was good for my dad's budget. Place we left had gotten over the $5000 mark. One thing that I had to do a lot at night was to call and ask the evening/night staff to do certain things that needed to be done. I had a camera in his room and would see that the staff had not pulled him up in the bed or lay the bed down so he could sleep comfortably. That being said there were staff members that went way beyond the call of duty and took excellent care of my dad. I realize that Covid played a big part in hiring staff members. The day staff was an great crew, they were in his room every two hours to check on him and when they weren't in his room they were at least walking past the door and looking in on him.
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Mustang Creek Estates Burleson in Burleson, TX
4.1
(100 reviews)
This facility is pretty clean and pretty well kept. We noticed a lot of staff turnover here. My dad was there everyday with my mom and noticed several things. The staff didn't take the time to visit or work with mom. The food was cold often. There were also medication delays numerous times. I'm not sure that I would recommend them to family and friends.
Read MoreMustang Creek Estates Burleson in Burleson, TX
4.1
(100 reviews)
This facility is pretty good and overall clean. They do seem to be short staffed. Housekeeping is good. I understand that memory care is harder to keep up with at times, but they do a really good job. Dad really likes the food. He doesn't participate in the activities, but they still have someone who comes by often to interact with and stimulate him. The only complaint I have is with laundry. They seem to misplace clothes often. Communication with the family is pretty good. I would recommend them to friends and family.
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Mustang Creek Estates Keller in Keller, TX
3.9
(159 reviews)
Cute community; however, it was too small for my loved one. The spaces and rooms were small, and I could see a lady enjoying this community more than a gentleman.
Mustang Creek Estates Keller in Keller, TX
3.9
(159 reviews)
Families need to be proactive in dealing with the staff and expressing their desires for their loved ones. Whenever I come to them with requests, they respond very well. Meals are one of the big pluses, especially for my loved one who can be very particular. The food is good home cooking, with plentiful servings and varied options. She likes that she's able to get her hair styled on site with a hairdresser, which is really a nice service. We appreciate that she's safe there, and it's a pleasant place to be, including interactions with the other residents.
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Mustang Creek Estates Frisco in Frisco, TX
3.9
(133 reviews)
I think they make a good effort to provide services. There are some inconsistencies, and that's mainly due to staffing. For example, they had promised a consistent laundry schedule, which has not been consistent. There has been a lot of staff turnaround. In my mother's particular case, there's a language barrier and specific needs. With the staff turnover, that causes issues. With cleanliness, overall I see that the rest of the building is maintained very well, but they only clean the residents' rooms once a week. So what happens is over that week time period, the floor gets pretty dirty. I would prefer to see that they vacuum more often, especially if they notice a need, rather than on a schedule. I'm in communication with the Executive Director, and she's very receptive to feedback. If an issue does occur, I speak with her and she handles it, which is very positive. I wish it didn't come to that at times, but at least there's somebody who's listening.
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Mustang Creek Estates Keller in Keller, TX
3.9
(159 reviews)
If I had to pick a community today, I would pick Mustang Creek Estates, again. The care is above average in the Memory Care unit. The staff is there for maintenance and cleanliness and aiding in general care. The staff are above average. The medication management, hygiene care, bathing and dressing assistance is some of the care types the community is able to assist with. It would be nice to see some additional staff; however, I do feel it is above average compared to other communities. I also understand this might be due to the reimbursement of Medicare fees from the state. The meals served are good and home cooked, and each house has a kitchenette to use.
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Mustang Creek Estates Keller in Keller, TX
3.9
(159 reviews)
What we really enjoy about the Mustang Creek Estate is the more personalized experience and care for our father in law. He is able to get more one on one attention which we appreciate. It has been a good experience so far, no real improvement as of yet. They do a great job is something happens, they adapt and fix it right away
Mustang Creek Estates Keller in Keller, TX
3.9
(159 reviews)
It's good, the staff is great. The cleanliness could improve and the meals are ok. Their is too much inconsistency on activities. It's either too much or not enough.
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Mustang Creek Estates Burleson in Burleson, TX
4.1
(100 reviews)
I like Mustang Creek Estates Sachse a lot! There's always enough staff. Each one has their favorites and gives them a little more TLC. They're very nice and kind. There is always someone there to help, and they answer the call buttons and get there as quick as they can. It's a homey environment. It's a smaller community in a house, with only about 10 people, and I like that setup. And there's always two staff members there 24/7.
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Mustang Creek Estates Sachse in Sachse, TX
3.6
(88 reviews)
It is nice but they are definitely having staff issues. They are having problems keeping staff.
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Mustang Creek Estates Keller in Keller, TX
3.9
(159 reviews)
I had a good tour with Mustang Creek Estates. They did a good job with explaining everything thoroughly and answering my questions. The room sizes here were too small for my loved one and we also did not like how they did the dining.
Mustang Creek Estates Frisco in Frisco, TX
3.9
(133 reviews)
Great community.
Mustang Creek Estates Sachse in Sachse, TX
3.6
(88 reviews)
This is a reasonable caring place for your loved one. They have activities like going out to eat, going to get ice cream. They also have an activity director that goes in and does great with the memory care.
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Mustang Creek Estates Keller in Keller, TX
3.9
(159 reviews)
There are 6 total Mustang Creek Estates Facilities.
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