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MorningStar Senior Living is a senior care provider that treats residents with dignity and respect while providing personalized care that fits their individual needs. MorningStar Senior Living has 946 reviews and an average review rating of 4.3 out of 5. MorningStar Senior Living offers independent living, assisted living, and memory care options so that your loved one can age comfortably in place. Trained staff is available to assist with daily living activities such as bathing, dressing, and grooming, so community members can spend more time participating in enriching activities such as clubs, game nights, fitness programs, and more. Pet-friendly senior apartments offer a variety of senior living amenities that make it easy for your loved one to maneuver around their space.

8.6

Review Score

946 reviews
38 communities
Starting from $X,XXX/mo
2 community videos

MorningStar Senior Living community listings

Showing 38 communities
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MorningStar of Mission Viejo

28570 Marguerite Pkwy, Mission Viejo, CA 92692

Starting at$X,XXX+ monthly
Photo of MorningStar of Mission Viejo
18
18 Photos available
9.7
Review Score
13 reviews

Each floor has an ambassador which helps new residents. They helped to pull together a bridge group. And was invited to a bible study. Took 2-3 months but very happy now.

Provides: Assisted Living, Memory Care, Independent Living

MorningStar of Mission Viejo enjoys an amenity-rich neighborhood in southern Mission Viejo. This near-perfect site for senior housing has numerous restaurants, the Shops at Mission Viejo Mall and Providence mission Hospital all within one mile. Laguna Beach is less than 30 minutes away. Our...

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MorningStar Senior Living of Sparks

2360 Wingfield Hills Road, Sparks, NV 89436

Starting at$X,XXX+ monthly
8
8 Photos available
7
7 Floor plans available
9.3
Review Score
71 reviews

When we first got there we needed more things explained. How does the schedule work for activities. How does the menu work. If my dad didn't come out of his room does someone check on him. How does...

Provides: Assisted Living, Memory Care, Independent Living

MorningStar Senior Living of Sparks is a premier retirement community located in Sparks, Nevada, an eastern suburb of Reno. Sparks is a beautiful city with small stores, lots of great shopping and fun activities for its residents. Residents can go shopping, visit the casino, take in a group...

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MorningStar of Boise

5850 N Five Mile Rd, Boise, ID 83713

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.3
Review Score
38 reviews

My step father was only there for a short time before he passed away. The staff was excellent and made his passing very easy for everyone. They took very good care of him. When the coroner took him out...

Provides: Assisted Living, Independent Living

MorningStar at Jordan Creek

525 South 60th St., West Des Moines, IA 50266

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.3
Review Score
25 reviews

Staff was very accommodating when you brought up issues. They were very supportive through in home hospice care. They had great afternoon music and happy hours. Crafts were hit or miss due to transition in...

Provides: Assisted Living, Memory Care

Here at MorningStar Senior Living Community,our reputation of excellence and authenticity sets us above the rest. We pride ourselves on our ability to incorporate faith in our everyday responsibilities. We offer 56 Assisted Living Suites and 29 Memory Care suites. We are located in a prime spot...

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MorningStar at Golden Ridge

6735 W Golden Ln, Peoria, AZ 85345

Starting at$X,XXX+ monthly
1
1 Video available
10
10 Photos available
8
8 Floor plans available
9.3
Review Score
50 reviews

I would give a 5 across the board. They were wonderful! What I like most about the community is The staff were wonderful. They took excellent care of my dad. He was very happy there.

Provides: Assisted Living, Memory Care, Independent Living

MorningStar of Hillsboro

1075 NE Amerglen Pkwy, Hillsboro, OR 97006

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.2
Review Score
12 reviews

My mom is extremely happy at Morningstar. Several reasons, really. She said that, compared to her former residence , the people at Morningstar are very friendly. She feels welcome and included in all facets....

Provides: Independent Living

If you are looking for the best independent living Hillsboro offers, you have found it. Designed for active seniors, MorningStar Senior Living of Hillsboro offers the opportunity for a maintenance-free lifestyle that leaves you plenty of time to embrace life on your own terms. Located in the...

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MorningStar at Bear Creek

2450 Lower Gold Camp Rd, Colorado Springs, CO 80906

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.2
Review Score
13 reviews

I looked at several and MSBC ranked the highest and still does. Most places struggle with keeping good employees, probably due to low salaries and long hours. Care for individuals with memory issues is...

Provides: Memory Care

MorningStar at Silver Lake

520 112th St SW, Everett, WA 98204

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.2
Review Score
32 reviews

All the staff are very attentative! The servers in the dining room knew my name the 1st time I showed up. The menu has great variety, food is beautifully presented and the memory of some meals have me...

Provides: Assisted Living, Independent Living

A 55+ community, MorningStar at Silver Lake offers 148 apartments for independent and assisted living in the beautiful Silver Lake area of south Everett, 25 miles north of Seattle. Our community is minutes from the renowned Providence Regional Medical Center, shopping, banks and restaurants....

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MorningStar at Mountain Shadows

5355 Centennial Blvd, Colorado Springs, CO 80919

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.2
Review Score
30 reviews

The food servers were wonderful and paid close attention to what Mom could chew and what she loved to eat. The activities were wonderful, I just wish Mom had been able to enjoy more of them. There were...

Provides: Assisted Living, Memory Care

MorningStar at Arrowhead

21432 N 75th Ave, Glendale, AZ 85308

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.1
Review Score
50 reviews

I can't say enough good things about MorningStar. They took great care of my father. They were in touch with me often. The staff is very caring. We would absolutely recommend MorningStar at Arrowhead to...

Provides: Assisted Living, Memory Care

MorningStar at Arrowhead offers premier assisted living and memory care for adults 62 years and older who need some measure of help with the activities of daily living. While its subtle elegance and features are reminiscent of a luxurious resort, every detail of MorningStar at Arrowhead is...

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MorningStar of Idaho Falls

4000 South 25th East, Idaho Falls, ID 83404

Starting at$X,XXX+ monthly
13
13 Photos available
8
8 Floor plans available
9.1
Review Score
40 reviews

The facility is super clean and doesn't smell like some of the others do. It's quiet and the other residents greeted my dad immediately. We would absolutely recommend this community to other families based...

Provides: Assisted Living, Memory Care, Independent Living

Bonaventure Senior Living, Idaho Fall's premier senior living community, has been proudly serving the seniors in Idaho Falls and the surrounding area since 2009. Our beautiful new building and landscaped grounds are conveniently located near shopping, medical care, and easily accessible to all...

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MorningStar of Kirkland

11729 NE 118th St, Kirkland, WA 98034

Starting at$X,XXX+ monthly
20
20 Photos available
7
7 Floor plans available
9.1
Review Score
8 reviews

I like the indoor saltwater pool, the gym and the fact they have an on-site physical therapist the most. Everyone is very friendly and welcoming (residents and staff). We have a great life enriching group as...

Provides: Independent Living

A 55+ community, MorningStar of Kirkland offers 152 apartments for independent living in the beautifully forested Totem Lake area. With easy access to I-405, our community is bordered by Juanita Bay (with its beaches and parks), Evergreen Health Medical Center and the retail center of The Village...

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MorningStar at Jordan

14301 E. Arapahoe Road, Centennial, CO 80112

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.1
Review Score
27 reviews

I left a message for my initial inquiry and was called back right away - a positive. The phone call started first by inquiring about my mom’s interests and needs . It was a very informative conversation...

Provides: Assisted Living, Memory Care

MorningStar at JordanCalled to ServeMorningStar Assisted Living & Memory Care at Jordan in Centennial, Colorado, celebrates and elevates life for those who taught the rest of us how to live: our seniors, men and women through whom America was preserved and strengthened. MorningStar at Jordan...

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MorningStar of Beaverton

14475 SW Barrows Rd, Beaverton, OR 97007

Starting at$X,XXX+ monthly
15
15 Photos available
7
7 Floor plans available
9.0
Review Score
26 reviews

The caregivers are amazing, their ratios are much better than average, and they keep my mom active with many brain activities and physical activity. The best memory care I have seen. The environment is...

Provides: Assisted Living, Memory Care

MorningStar of Pasadena

951 S Fair Oaks, Pasadena, CA 91105

Starting at$X,XXX+ monthly
11
11 Photos available
7
7 Floor plans available
8.9
Review Score
70 reviews

I would definitely recommend to others. Overall, we're very happy with Morningstar .The only reason I put 4 for the first response is because the kitchen staff is lacking. But I don't think it's really their...

Provides: Assisted Living, Memory Care, Independent Living

Looking for the finest senior living Pasadena offers? Please consider MorningStar Senior Living of Pasadena, a luxury 55+ community that has it all. With bright, spacious suites designed to meet the needs of residents, we offer 116 independent living & assisted living suites, and recently added...

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MorningStar at Laurelhurst

3140 NE Sandy Blvd, Portland, OR 97232

Starting at$X,XXX+ monthly
19
19 Photos available
8.8
Review Score
5 reviews

The facility and resident’s room was outstanding, including a personal washer/dryer. Resident was wheelchair bound and had to call for all services, which he was reluctant to do. Meal service was excellent...

Provides: Assisted Living, Memory Care

MorningStar of Parker

18900 Main Street, Parker, CO 80134

Starting at$X,XXX+ monthly
14
14 Photos available
16
16 Floor plans available
8.8
Review Score
46 reviews

Overall Morningstar of Parker is a good place with a stable staff. The director is hands-on and works to make sure the place runs well. Overall, we are pleased with Morningstar Parker.

Provides: Assisted Living, Memory Care, Independent Living

Parker Senior Living by MorningStar Called to ServeParker Senior Living by MorningStar in Parker, Colorado, celebrates and elevates life for those who taught the rest of us how to live: our seniors, men and women through whom America was preserved and strengthened. Parker Senior Living by offers...

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MorningStar of Billings

4001 Bell Avenue, Billings, MT 59106

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
8.8
Review Score
19 reviews

The facility is very good with attention paid to safety and security. Apartments are roomy and common areas are well thought out. The staff is excellent. Team leadership is solid across the board and the...

Provides: Assisted Living, Memory Care, Independent Living

Morninstar of Billings is a place where life is good. This is a home located in a friendly neighborhood. Many people love living in Billings with the amount of activities to participate in right outside your back door. Shopping and many other amenities are only minutes away from this home. Senior...

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MorningStar at Arcadia

3200 E Glenrosa Avenue, Phoenix, AZ 85018

Starting at$X,XXX+ monthly
1
1 Video available
10
10 Photos available
6
6 Floor plans available
8.7
Review Score
30 reviews

I'm so pleased that I haven't had any need to consider moving her. The facility is nicely maintained, well-run, and the staff in memory care is amazing. It's a little on the pricey side, but worth it.

Provides: Assisted Living, Memory Care

Assisted Living For our Assisted Living residents, MorningStar offers four levels of help with the activities of daily living: minimal; moderate; more frequent and intensive; and extensive. In all cases, around-the-clock Care Managers ensure your safety and meet your needs. It is our staff's...

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MorningStar of Littleton

5344 South Kipling Parkway, Littleton, CO 80127

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
8.6
Review Score
23 reviews

I've been very pleasantly impressed with this facility and the staff. And Mom loves the food and activities. Assisted living and memory care apartments are identical. And the memory care area is bright and...

Provides: Assisted Living, Memory Care

MorningStar of LittletonCalled to ServeMorningStar Assisted Living & Memory Care of Littleton in Littleton, Colorado, celebrates and elevates life for those who taught the rest of us how to live: our seniors, men and women through whom America was preserved and strengthened. MorningStar of...

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MorningStar at River Oaks

2315 Richmond Ave, Houston, TX 77098

Starting at$X,XXX+ monthly
10
10 Photos available
8
8 Floor plans available
8.6
Review Score
11 reviews

Morningstar is great! Morningstar is a very welcoming environment. At mealtimes, they often put the tables together so that people can easily get to know each other and foster an inclusive environment. My...

Provides: Assisted Living, Memory Care

Houston seniors deserve the very best. If you are looking for the most exceptional assisted living Houston offers, we invite you to consider the contemporary styling of MorningStar Assisted Living and Memory Care at River Oaks, in the Upper Kirby District. MorningStar provides residents with...

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MorningStar of Fountain Hills

16800 E. Paul Nordin Parkway, Fountain Hills, AZ 85268

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
8.6
Review Score
56 reviews

My mom passed in July but was at the facility for 2 1/2 years. Very happy with the care. The Activity Director made it the best possible experience for us but she has since left.

Provides: Assisted Living, Memory Care

Assisted LivingFor our Assisted Living residents, MorningStar offers four levels of help with the activities of daily living: minimal; moderate; more frequent and intensive; and extensive. In all cases, around-the-clock Care Managers ensure your safety and meet your needs.It is our staff's...

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MorningStar of Boulder

575 Tantra Dr, Boulder, CO 80305

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
8.6
Review Score
31 reviews

My mother was very well cared for. The staff were friendly, caring, and attentive. The facility was near and clean, and the activities were uplifting.

Provides: Assisted Living, Memory Care

MorningStar Assisted Living and Memory Care of Boulder represents the finest assisted living Boulder or Longmont CO has to offer. Having opened our doors and hearts in September 2015, we are dedicated to giving our residents a carefree lifestyle of comfort, wellness and community. Beautifully...

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MorningStar of Happy Valley

14391 SE Princeton Village Way, Happy Valley, OR 97015

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
8.5
Review Score
14 reviews

They were very helpful in guiding me through the admission process. Their staff has been very good at communicating with me. They have accommodating in my requests. I really don't have any complaints besides...

Provides: Assisted Living, Memory Care

Assisted Living: Happy Valley’s “Home” for Area SeniorsOpening late 2019, MorningStar Assisted Living & Memory Care of Happy Valley proudly brings the finest assisted living Happy Valley Oregon has to offer. MorningStar is a true home distinguished by comfort, wellness and love, made possible...

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MorningStar at Observatory Park

2100 S Josephine St, Denver, CO 80210

Starting at$X,XXX+ monthly
17
17 Photos available
8.4
Review Score
4 reviews

My mom loves the food! My mom loves being so involved! The cost is very expensive. But it is nice knowing my mom is safe and cared for.

Provides: Assisted Living, Memory Care

MorningStar at Observatory Park is located in Denver's historic DU neighborhood. Our five-story community is blocks away from the University of Denver's 125-acre campus with its Newman Center for the Performing Arts. MorningStar's central location allows easy access to I-25 and Colorado and...

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Viewing 1-25 out of 38 communities

Community videos

View the MorningStar Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how MorningStar Senior Living welcomes its residents home.

MorningStar at Arcadia

Take a virtual tour of MorningStar Assisted Living and Memory Care at Arcadia in Phoenix, AZ
Take a virtual tour of MorningStar Assisted Living and Memory Care at Arcadia, a maintenance-free pet friendly Assisted Living and Memory Care community located in Phoenix, AZ. To schedule a live tour, contact a local senior living advisor.

1 min May 15, 2022

MorningStar at Golden Ridge

Take a virtual tour of MorningStar Senior Living at Golden Ridge in Peoria, AZ
Take a virtual tour of MorningStar Senior Living at Golden Ridge, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Peoria, AZ. To schedule a live tour, contact a local senior living advisor.

1 min May 15, 2022

Reviews
for MorningStar Senior Living

8.6
Review Score
946 reviews

Review Score

946 reviews
8.6

Out of 10


5 star

61%

4 star

24%

3 star

7%

2 star

4%

1 star

7%

A Place for Mom has scored MorningStar Senior Living with 8.6 out of 10 using our proprietary review score based on 263 reviews in the last 2 years. Over all time, MorningStar Senior Living has 946 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
572
221
57
37
59
Date Submitted
55
143
263
Reviewer
121
610
177
18
Care Received
363
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881-900 of 946 reviews
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2.0
Anonymous - Family/Friend
Memory Care
May 5, 2017
Verified Review
Not meeting my expectations

I think they are understaffed. I think some of the staff takes their job seriously and some do not.They were not following her care plan. She is required to have two showers a week. The aides were coming in to give her a shower and marking that she refused. They should be trained to handle these situations. I don't feel they follow-up with me often enough. I check on my mom often, she means a lot to me.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Memory Care
December 8, 2016

Not the right "feel" for my mom. Great amenities but my mom would not use all they offer.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
December 2, 2016
Verified Review
Good assisted living choice if you are very independent

The facility is beautiful and clean and most of the staff(except the nursing staff) are friendly. The assisted living is an excellent place if your loved one needs little assistance. Anyone with dementia or needing physical assistance(bathing, sometimes falling, etc) is better off in the memory care portion. There is little tolerance in the assisted living portion for dementia or physical limitations.

Cleanliness

5

Friendliness

2.5

Care Services

0.5

Activities

4.5

Value for Cost

0.5


2.0
Chris Thompson - Family/Friend
Memory Care
November 15, 2016
Poor leadership leads to poor service

Below is a note I sent to the VP of Operations for the South West Region of MorningStar. We have yet to speak, and she has not returned my phone call. Ms Espxxxxx, The purpose of this note is to thank you for taking care of my father and to provide you with some constructive criticism on your operations. I found it surprisingly difficult to get contact information for any of the senior leadership team at Morningstar. The website does not provide any phone or email contacts. First some praise. There was a genuine care exuding from the original staff for the tenants. We knew them by name and you could tell they were invested and genuine in their interests in tenants and their family. The facility looked great because everything was new and clean. The newness of everything helped us get over the continuous sewer gas smell, but it looks like you have resolved that problem. In fact we liked the facility enough that my teenaged daughter volunteered her time and worked there for many months. As a quick summary we were one of the first people to put money down as pre registered customers for your community called Morningstar at Arcadia back in late 2013. My father OET moved into your facility in March of 2014. He started off in assisted living and quickly was asked to move into Memory Care due to his Dementia, and has lived there ever since. My family was very active and involved in the community in the beginning, and we knew most of your staff by name. But there has been a continuous turnover of the leadership team at the facility, and that is where my constructive criticism will focus. From my notes this is the turnover for just two positions, but it appears that nearly all senior leadership positions have regularly turned over. Executive Directors [Removed] build out to 5/2014 I understand she had a baby and might have wanted a different lifestyle [Removed] 6/2014 to 12/2014 [Removed] 1/2015 to 11/2015 [Removed] 12/2015 to present Memory Care coordinators [Removed] Opening to 11/2014 [Removed] 12/2014 to 3/2015 designated Interim [Removed] ?/2015 to 8/2016 [Removed] 8/2016 to present This seems like a substantial amount of turnover at the leadership level, and makes it hard to deliver a consistent level of service. I think that your team can do the following better: Better leadership fosters continuous improvement in service levels I have had some discussions with the line staff and many have expressed concerns with how the facility is being run, but are afraid to push their concerns to hard fearing that they will be fired. I have been in leadership of manufacturing plants and understand that you can’t please all employees, but creating an environment of fear will prevent the leaders from creating a culture of continuous improvement. Most of the high value improvements come from line level people not management, because they are too far removed from the actual work. Better communicating the leadership changes to the people who are paying the bills. Give us the courtesy to give some content as to why a change is needed and set the new person up for success by highlighting their qualifications. Julie in Memory Care was in the position the longest and had a good relationship with me and other tenants, and then one day she was gone and I still have not heard from the new person. Voice of the Customer team I think that you would be well served to form a small group of tenant family members to meet with your leadership team on some regular basis (quarterly?). This is a tried and true component of customer driven organizations the world over. This will ensure that the voice of the customer is included in the teams discussion, and might prevent misunderstandings from snowballing. For example, If I was in such a meeting and found out there was going to be a leadership change I would have suggest sending out an email communicating it to the family members. Plant & equipment improvements. I have begun to notice that much of the furniture is looking very shabby. I see blood stains and other bodily fluids on furniture fabric (in the main entry way as well as the memory care floor), and can imagine that this will not pass hygiene tests by the city. I also see trash on the balconies that no one seems to pick up. I think that you would agree this is a corporate culture set from the top. If the top person lets that stuff slide then all the way down to the cleaners they all let it slide. If the top person takes the facility seriously then everyone below them will know that it is important. As a corporate executive this becomes a red flag to me that you are hiring the wrong people at leadership levels. Here is another example of the lack of leadership or the proper corporate culture. My daughter found a dead mouse in a half eaten bag of chips in the kitchen cabinet inside my fathers room. The mouse had been there long enough that it was fully desiccated. How did this mouse get into my fathers room and then die in a bag of chips? How did it sit there for who knows how many months before my daughter found it? What is the cleaning crew cleaning, and how did they not smell it? Tenants are paying for services and when this happens to me, it makes me feel like I need to start supervising your staff to ensure that I am getting the value that I am paying for. But why should I supervise your staff that is what your leadership team gets paid to do? This type of situation erodes trust and confidence between your team and the customer. I brought this to the attention of Julie and the executive director, but not sure what changes were made to ensure it does not happen again. I should have escalated this when it happened because I did not get a good feeling that anything was going to change. I knew this was the sort of incident that might get people fired, and wanted to give them a chance to turn the negative into a positive by taking visible corrective actions. I was not informed of any corrective actions that were implemented as a result of my fathers dead mouse and the obvious fact that his room was not being sufficiently cleaned on a consistent basis. In summary, we were VERY excited to put my father into your facility when it opened. We liked the facility, liked the staff, and loved the location. Over the past 2 years the facility has become shabby and far less appealing on the memory care floor, the only people I interact with now are the line level staff. If things do not improve then I will begin to investigate other facilities as a back up plan. Thank you in advance for reading and thinking about my comments.

Cleanliness

2

Friendliness

2

Care Services

3

Activities

2

Value for Cost

3


2.0
Anonymous - Family/Friend
Memory Care
February 5, 2015
Verified Review
This is how you honor your elders and praise the Lord?

Parker started out as a wonderful place. It has consistently gone down over the last year. Although the caregivers are good, caring people, they are short staffed and underpaid so they don't stay long. More and more people are day care which makes it hard on day staff which in turn takes away from full time residents. Prices increase so often that it's hard to keep up and of course their money isn't growing. My parent was the victim of several medicine mistakes by new caregivers and there were no consequences. My parent was seldom handed a plate of food that they were able to eat. When I dropped in one day for a visit and found my parent lying in their own feces I decided - enough.

Cleanliness

1

Friendliness

4

Care Services

2

Activities

4

Value for Cost

1.5


1.5
Julie - Family/Friend
Memory Care
June 2, 2020
Be careful

My father only lived here about 6 weeks before he passed away and it was during the pandemic so we only got to visit the first week. First, the good. There were a few excellent caregivers who took an interest in my Dad and were wonderful. His physical space was very nice. Now the bad - they are seriously understaffed which is not the fault of the caregivers. The administrative team was extremely helpful and solicitous while we were looking at memory care but became disinterested and even hostile after we placed my father in the facility. They did not return phone calls or respond to emails, when we had questions or issues. My Dad needed help with FaceTime during the pandemic and while they communicated relatively frequently by email, they asked that residents initiate the desire to FaceTime. My Dad was in memory care and could not do that so I responded both by phone and email and the administrative team NEVER responded. But for a staff member who was unbelievably helpful we never would have spoken with my Dad on FaceTime. The last straw was this - my father wore a Cochlear implant which cost upwards of $20,000. He could not hear without it. The implant was lost on a Tuesday but no one contacted us about this so that we could arrange for a replacement. Unfortunately, my father developed sepsis on Saturday and was taken to the hospital and passed away the following week. We did not find out about the missing implant until my Dad was in the ICU at the hospital and could not communicate with us or the caregivers at the hospital because his implant was lost and he could not hear. The administrators at Morningstar did not return emails or calls about this, and once we were able to speak with them, they did not apologize for not letting us know the implant was missing. Except for the one caregiver who was a hero, no one reached out when my Dad passed away - no card, no call, nothing. Granted he only lived there about 6 weeks but my feelings were very hurt that no one reached out.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Memory Care
October 29, 2017
Stay away

Wanted a place closer to our home for mom. They were so anxious to get us in there they paid for moving. My mom, they said after a month, was having issues so they were going to raise her rent by 50% a month. Mind you my mom was coming from independent living to assisted just to help her out a little. Wow that move-in was NOT free!! Food is barely adequate, bathrooms went for weeks without being cleaned they would tell you that they only had one person for cleaning the facility. At times they would not have a L.P.N. at all on staff for several days in a row.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.0
Karla B - Family/Friend
Assisted Living
February 27, 2025
My mom

A senior care facility should prioritize compassion, respect, and professionalism, but unfortunately, that was not our experience here. If you’re considering this place for a loved one, I strongly encourage you to look elsewhere. No family should have to go through what we did.I Regret placing my mother here. The level of care and attention she received was far below what was promised. Her needs were not properly met, and the staff seemed either overwhelmed or indifferent to her well-being. Communication was poor, and concerns were often ignored or dismissed

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Carrie A
Assisted Living
February 3, 2025
Management demonstrates their insensitiveness toward the liveability of the elderly and families who visit.

The experience is that of my family members who have voiced concern over the safety, well-being, of it's elderly. Magagement's attitude portrays an illusion of care and fails to address the needs of frail and needy seniors. It has been a huge disappointment. Those who have noted this blatent disregard of management's self serving, self involvement with "partiality" to family members, friends of the resident elderly and manipulation of elderly needs to accommodate their short staff problems; leaving responsibility on the shoulders of the few caregivers who demonstrate a moral obligation to care for the seniors requirng immediate attention and care. Their level of care is heavily regulated with contracts signatured by the senior residents power of attorney. No provision for seniors lacking in the ability to chew or having diatry restrictions. The reply is "we are short staffed" only have soup of the day; Cannot cater to the needs for less sugar/salt. Many Seniors have moved.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

3

Value for Cost

2


1.0
Beth Barry - Resident/client
Assisted Living
November 8, 2024
Christian base, no way

They did not perform the care I was paying for, they did not know how to handle dementia patients, the director did not handle things professionally, the marketing director was misleading For a Christian based company, they did not represent that. I would not recommend them to anyone.

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
November 5, 2024
Verified Review
Not a place for anyone with any medical problems.

They misdiagnosed my wife's level of care needs, she fell and broke her arm there requiring surgery since she wasn't supervised properly, they left her in pain an entire morning before my private caregiver got there and called an ambulance.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Megan - Family/Friend
Memory Care
October 16, 2024
Verified Review
Would not recommend

The friendliness of the CNA's is a 5, but a 1 for management. Initially was really good then was worst experience. She was not given her meds every day. Trash in her room a lot. Got told we had to move her out because she fell too much and they cannot care for people that are fall risks. Will not use alarms and wanted us to pay the [fee removed] a month plus pay for an outside person to be with them 24/7 to watch if they fall. Not helpful with facilitating for her care and for the money we paid would never send another loved one to that facility. The daily care people the CNAs and aids were good but management is horrible and will not help families.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

1

Activities

3

Staff

5

Value for Cost

1


1.0
Julie B - Family/Friend
Memory Care
October 1, 2024
Not great if I could give a 0 I would

Not a good experience. Was good at first and the intake but we are no longer there. They don’t have ability to help seniors if they are fall risks. If they are prone to falls be prepared that on top of the almost [removed] per month they want to require you to provide 24 hour one on one fall watch care at their facility and pay for that through a outside company and still pay their monthly rate. They will not use bed or chair alarms. When we moved her out they gave us her meds and multiple days were not given to her. [name removed] was great but the others that facilitate the care were very difficult to work with. Dirty dishes in her room a lot and her room would be a mess most of the time. Their experience in this field was misleading by the lead nurse and facility director.

Cleanliness

3

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


1.0
Kirsten B - Family/Friend
Memory Care
September 19, 2024
Verified Review
Do not send your loved ones here

Lack of staff to patients in memory care resulted in my father being found on the floor in his room for an unknown amount of time. They sent my nonverbal father to the hospital in an ambulance with no paperwork and no one to go with. The hospital nearly entered him in as a John Doe because of this. The day he was discharged back to memory care he fell again due to lack of care to assist resulting in another hospital stay. Again no paperwork sent with him. This happened a third time and the staff advised ambulance care that my father's nonverbal condition and right side weakness was sudden and onset so he was nearly unnecessarily airlifted to a specialty hospital under suspicion of a stroke. Thankfully I called the hospital before that happened. When we cleared out his room, it was filthy. Shoes were missing. Clothes were missing or not his despite other men's names written on the clothing tags. My father had been urinating in drawers and other inappropriate places due to his dementia and it was being left there. No one brought this to our attention. They advised they cleaned every day. I would go and clean it when visiting my father. My father's toilet handle was broken for weeks. I had to address this with maintenance 4 times before it was fixed. When we would visit my father would be wearing other people's clothes and his nice clothing was missing. When I asked why no paperwork was sent with him the staff told me that the printer was broken. These facilities are supposed to provide families a peace of mind that their loved ones are being cared for properly. This facility did the opposite. Some of the staff were incredibly nice and caring, it seems as if the issue fell from higher up in management. It was a lot of overpromising and under delivering, and I unfortunately fell for the initial sales pitch. Do your research and look up other reviews and official reports/claims made against this place before committing.

Cleanliness

3

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

2

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
September 9, 2024
WARNING DO NOT PUT FRAIL PEOPLE HERE

This is basically a repeat of the details provided by Anonymous of [date removed], and backed up by Anonymous of [date removed], and others. The staff are mostly very nice and the facilities pleasant. The people that can get about by themselves seem fine. But if your loved one needs more care please put them in a nursing home or somewhere else prepared to care for them. I would have rather just moved on and forget this and not done a review, but I think it is important for people to know what goes on. And if you think you can just have a camera put in the room, know that I called many times and talked to someone in person a couple of times, only to get a run around each time over the course of a week or so. Then it was too late. I don't blame the staff. This is a management issue. I need to stay anonymous to not stir up any more pain or trouble for anyone.


1.0
John S - Family/Friend
Assisted Living
August 23, 2024
Disappointing experience and unmet expectations at Morningstar Assisted Living

I moved my father into Morningstar Assisted Living last spring, and unfortunately, our experience has been disappointing. The facility has faced ongoing issues, such as non-functional transportation and a staff that seems ill-prepared to handle residents with health problems. The management appears disorganized, often reacting to problems rather than proactively addressing them. One staff member, [name removed], has shown a lack of compassion and professionalism, even discussing residents' personal matters openly with other residents and junior staff. It reminds me of middle school. My father's health concerns were met with threats of cruel and unusual treatment rather than support. The advertised amenities, such as fresh produce, are not provided, and the nurse is rarely on-site. Overall, I cannot recommend this facility based on our experience.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
June 25, 2024
Verified Review
Our Experience

My loved one was previously a resident at MorningStar of Littleton. The staff stole jewelry from my loved one. Management promised to make things right with mom regarding theft. They reneged on that promise after she passed. The food was okay and the activities were good. The cost/rent was very expensive.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

5

Activities

4

Staff

1

Value for Cost

3


1.0
John S - Family/Friend
Assisted Living
June 14, 2024
Look past the chandelier…

As pretty as it looks, it’s the worst place you could put a loved one. Management is so under educated and trained it could easily be an unfortunate situation for your loved one. They’ll promise you the world and tell you everything you want to hear, then never do any of it. Room was never vacuumed in a year, meds mismanaged, food is awful, no activities accept movies, no stimulation, and lies upon lies. Go elsewhere!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Jerry & Donna Cazares - Family/Friend
Memory Care
March 11, 2024
Verified Review
Nightmare!

I think Morningstar had a staff change. Things went bad in July-August and my father in law broke hip due to construction in memory care area. He did not recover and passed away on [date removed]. I would NOT currently recommend morningstar to anyone. The carpet they put in memory care causes me to fall and I'm in perfect health!!! 0 on all ratings. For [removed] a month this was a joke. Ac was out for two months in heat of summer. They said they were out of trash bags every time we visited. They lost his hearing aides. And sent a med tech to double dose his pain meds while we were there! Don't recommend them!!!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Katie S - Resident/client
Assisted Living
December 2, 2023
Not worth the time or money

Signed my dad up to move into the assisted living part of this facility, specifically because my dad is starting to need more care than what I can provide. Had the care level evaluation by the nurse and was told I needed to get additional home healthcare in place before he could move in. Took my dad to him primary who eventually put in the referral even though he didn’t think my dad needed it. While waiting on home health, I moved my dad’s furniture in and prepared his apartment. Home health contacted the facility, because my dad does not have any condition that would qualify for home health. Communication from Morning Star after that was either non existent or terse. In the end they denied my dad admittance because the nurse disagreed with my dad’s PCP and home health. Now I have to move his furniture to a storage facility and start looking for a new facility.

Cleanliness

4

Friendliness

2

Meals & Dining

4

Care Services

1

Activities

4

Staff

1

Value for Cost

1


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