Milestone Retirement Communities

I don't even see how things have gone terribly wrong here. My sister saw the house doctor he put her on medication that had not been approved by the family and now has made my sister worse. From my perspective, the facility is severely understaffed. But on the opposite side when I am there the aides are sitting down not doing anything. The housekeeping was doing a good job keeping my sister's room clean but now I am seeing that decline there was a smell or urine the other day when I was there. The food, in the beginning, was horrible but they changed department heads and things have improved as far as that department goes. Communication with anyone in the administration is very frustrating and not open or receptive. The situation has caused me great stress and anxiety .

All the staff is kind, helpful and compassionate. Ice cream social was enjoyed by all so far as I could see. Food could be better as I understand and I believe WIFI should be always available to visitors as well as residents post living had it to all.

Greatly appreciate the friendly staff. Even when things may not be going well, they always try to be helpful.

Most of the time I find upon daily visitors that things are mostly on the positive side. Today, however, something slipped and my husband was not cleaned up - & left in his room (alone) while program was going on.

My mother in law is still adjusting to being here. She is starting to make friends and she started doing some of the activities so we are hopeful that will help her. The food I am sure is good to some extent she likes it one day and the next day doesn't. The staff is very friendly and helpful very accommodating. The community we have found clean

Before my husband had taken a serious fall we had picked this location for the adult day care services however after him taking a fall and seeing this community we just decided to go to this one. The staff is friendly and does everything they can to meet the needs of the patients. However, one thing that I do not care for is that they rotate the caregivers so you never know who you are going to get and you don't really get a chance to know them. With that being said they are helpful with us working with outside hospice coming in. My husband doesn't seem to be liking the food any way they prepare it but they keep trying.

I am thrilled and grateful that my mother has a safe residence where she receives care and meals.

My mother in law is doing well since her move to this community. So far everything is working out pretty well. The staff is good, and they have been great to work with. The community looks great. They provide nice meals, and good activities for the residents. This is a lovely community I would recommend it.

I have no complaints about the stay that my loved one has had at this community so far. The staff have been kind to her and I am comfortable with the quality of care they are providing her. The meals are great and she often enjoys participating in the activity program they have available throughout the week.

I had a wonderful tour of this community. Everything went very well. The community was very nice, and well maintained from what I saw. The staff I met was kind, and friendly. My questions were answered. It was a good experience, but I did find other community that suited our budget better.

My husband was at the Renaissance of Stillwater for a month and during his stay, they were going through a transition period. Their administration was changing over and it made things a little difficult. They could use some work on their communication between shifts.

The Caley Ridge Assisted Living was a very nice place. I liked how many selections they had on their menu for meals. The dealbreaker was mainly the fact that it would be another $800 more to move in than other places. Also, they did not have things like basic cable.

I had a decent tour of this community. Everything went pretty well. They were very kind and friendly to my family and I. The community looked nice and clean. It was a nice experience, but this wasn't the community for my mother and her needs.

A nice place to call home. I especially liked the cute Bistro area. Plenty of activities available. Clean, but perhaps a few areas could use updating or minor maintenance. The popcorn smelled really inviting! Thank you, [Removed], for the tour and for helping me to further my knowledge of assisted living options.

There are good things and not so great things about cascade Valley senior living. First, the very best thing is their activities director Norma [Removed]. She's there five days a week and she does a great job of having good engagement activities for the residents. We also feel that she took a personal interest in my mom and in our family. We feel the most comfortable with having my mom there because of Norma [Removed]. There have been some ups and downs and miscommunication with my mom's stay there. She's been there almost 3 months and the first two roommates that they placed with her were totally not good fits. The most important thing is to be an active visitor and always talking with Amanda the person in charge of memory care and the caregivers that work there. This is my only experience with my mom living at this type of residence so I don't have anything to compare it to except for visits to other places.

This is a good community, I was very pleased with all they did for us. The community is pretty well maintained, no concerns in that area. The staff was kind and helpful. There was nice activities offered for the residents. My father did enjoy his time here. It was a nice experience.

This was a very good move for my mother. They are taking good care of her and her needs here. This is a good looking facility, they do a good with keeping her room and the community nice and clean. The staff have been very helpful and responsive to my concerns. She is trying some activities. The food is okay, they just got a new cook. So they are working on improving the food. I know she is safe and in good hands. I would recommend this facility.

Consider moving your family member here if they find it to be a good fit. They've been pretty good so far!

We made the right decision in moving my Father in law into Willowood. I am very pleased with the entire staff at the community. They are very friendly and they keep me updated on his progress. I have not yet had a chance to try the food but it seems to be ok for him. This is a small community with only 15 beds but they do keep him active. The community is kept clean and the grounds are well maintained.

We moved Mom to CV since her previous dementia unit did not take Medicaid, and we anticipated we would need it in the next couple years. The trauma of making a move did not happen as we expected. She had been in the previous place for over 5 years and was well known among the staff. Surprisingly, she moved seamlessly into the new environment, and now seems happy to at least attend activities, if not always participating. Many of the staff go out of their way to help her and to meet our expectations, but a few just seem to ignore us when we visit. We are very satisfied with the facility, the cleanliness of her room and the fact that we never see dirty laundry in her room. We are also pleased that there is no increasing charge for changes in level of care; you pay for the room size only. This helps us plan for the future. Food options are not always appropriate for the dementia residents, but they are working on this. I would be comfortable to recommend Cascade Valley to others.