Merrill Gardens

We toured this community when we were looking into care options for a loved one. I thought this was a nice place overall, it was a nice clean community and the staff were friendly. However, I didn't think my loved one would have been as comfortable here as others we looked at. It felt a bit too formal, and other than a small courtyard there weren't many options for outdoor walking.

All the people that are so friendly, there is only one person that I have had a problem with. The activities are good. The food is good, my father has always been a picky eater, and he loves the food, he thinks he's at a five star restaurant. There have been a few laundry mix-ups, but they were able to get on it right away. They are just top notch. It was in a good location for us, and it had the right pricing for us as. It was a very clean and neat space, I liked how they had everything arranged. We chose it because there were a lot of comparable places but this just fit us the best.

only been here 10 days and so far it seems great..

From the moment we walked in for our tour, we felt welcomed and at home. The atmosphere was like being with family. We had been to a few other communities in the area, and never felt this sense of warmth. We knew that Bridge Creek was a fit for us. Fortunately, my mom was able to participate in her new residence selection, so her input was what was important. We liked that the managers of this community live on the grounds and are available 24/7 if needed. Also, the building isn't so large as some of the others we visited, which makes getting around so much easier for mom, easy to remember her way around. They have classes, events and outings for those who want to participate, as do all of the other communities. Mom easily made friends and is enjoying not being alone like she was in her own home previously. The care and attention she receives from her care givers and the Bridge Creek staff is wonderful. I know this because mom is so happy here! One tip that I told mom when we were conducting our search, look at the residents and see if they're happy and satisfied. Overall, this will tell you volumes about the community without the sales staff telling you how nice the community is, they're out to make sales after all. This worked for us, and Bridge Creek is a fit!

We visited about four communities in the Henderson NV area before we decided on this location. It was a hard decision, which became easier and easier with our experiences over time. The staff is wonderful. Their caring and friendliness is genuine. The staff presence is noticeable, which I really appreciate. The residents are independent but guidance and encouragement is available. My Mother was very decisive in what she wanted in her new home and April Fillingim was right there to make sure it happened. I also appreciate Rosa Jenkins and her medical supervision. I have trusted this community to care for my Mother and that is a very important task. I am thankful that I found this location and the people who work there.

The memory care unit is secure, which is great! They are so good to her. They get them out of the room everyday so they can get some change of scenery. They have three different areas where they can socialize or play games. She's never in her room, she is always busy. They are willing to work with us on pricing. Every friday they take them out to a lunchbrunch, at a different restaurant. It has been a good experience.

After touring several assisted care homes for my parents we chose Willow Park. This was a hard decision for my parents and a big adjustment. They both need care and could no longer do it alone. It has been a big relief to them and myself to get the level of care that they need. They are very pleased with Willow Park. It is a clean, friendly, and vibrant environment. They were able to personalize their apartment. The care providers are considerate and kind. My parents really like the meals and the dining environment. Not having to worry about preparing meals or shopping for food is a relief. They have only been residents of a week now but I really think that they are adjusting and happy with their decision.

Our friend Frances Hammerlund has been deaf since the age of 6. She reads lips, speaks (but is difficult to understand) and is now 92 years old. Up until about 6 months ago she lived by herself in an apartment in Hollister, CA. We met Frances about 12 years ago as we all went to the same Lutheran Church. We became friends with her, being drawn to her wonderful smile and christian positive attitude. After her brother died we became more involved with her as her only close by relative is a sister-in-law who is 83 and not able to drive. We started a few years back taking her to Fremont to a Lutheran Church for the deaf and became friends with the pastor and his wife who also visit Frances on a regular basis (about once a month or every other month). We realized after a fall and later trouble walking that it was not safe for her to live alone so we contacted A place for Mom and started checking out facilities that would be safe for her to live in. We (along with her sister-in-law and Pastor) decided Village Green would be a great place. So we moved her in on Sept. 26, 2013. She has been very pleased and even discovered that two of the waitresses in the restaurant do sign language. We are very happy with Village Green and enjoy visiting there and seeing Frances so content.

It's nice! I went to the open house. It's obviously very expensive. It was so new. It had just opened a couple of months ago. The only impression I got was that it's a very nice place but you have to have some money to live there.

It's very clean and the staff is very friendly. I think you probably get as much or more value there for your dollar. There are a lot of amenities and little things that they do that you might not find other places. It's expensive, but not any more than other places. They have things like cloth napkins on the table and a dining room where you can eat at any time. They do a lot with entertainment. The keeping you busy with happy hours and shows of different kinds. They do a nice job. They've had recently, a change of management and there was a gap there were you had temporaries filling in and people doing two jobs. The management seems to be good now but there was a period of time there where it was uncertain. It's better now.

What we like the Best...The staff are friendly and accommodating What they could Improve on...The kitchen could work on accommodating different dietary needs.... ie [name removed] mom does not eat red meat..... the options are limited

Environment, cost with levels (currently doesn't need any additional services. I will say they were kind in holding my mom's room when she had a medical set back. My mom feels welcomed and is enjoying her room and the food.

The staff here at the Merrill Gardens retirement/residential community, in Santa Cruz, Ca., where I reside, can be described as tremendously essential, responsible and wonderfully attending supportive, not to mention simply helpful as well as being brightly accommodating, fully skilled, tremendously responsive and 'sure footed', with staff being at your service 24 hours a day (fully considering ?? the not unexpected and occasional - or 'whoops' type of error - occurring within the responsibility charge of considerable breadth and range of resident assistance, care, aid, house-keeping, maintenance and other and all responsibility efforts!

Staff is very friendly and helpful. The grounds are very nice and well kept. I would recommend this community to others who are currently searching for a place.

I would say it's a very nice community. The people are very kind to everyone there the wait staff is really great. The food is really good.

Everyone be is very friendly and caring. The administration has been very responsive to my questions and concerns. The facility is very well maintained, clean, and pleasantly decorated.

The staff seemed very nice and the facility was very nice except the rooms were just ordinary. My sister and I didn't think the arrangement of the dining rooms was the best for our mom. It was our second choice out of the five facilities that we visited.

It took at least 6 months for my uncle to get accumulated with the change. We had many challenges in the beginning... most staff were helpful. It seems very clean there. They do a lot of activities. The cafe has pretty good food. It has been a good fit. My uncle now calls it home after almost a year.

We really like the neighborhood like organisation of the living units and the size of the units themselves fits perfectly to our needs. The staff is doing great job. The food is OK but doesn't meet our full expectations.

This is a very clean facility. Smells clean. My loved one has adjusted very well . A lot of activities going on the weekdays. Food could be a lot better it is not suitable for seniors that have a hard time cutting up and there is not a lot of variety. I have to stay on top of them for assisting my loved one with baths every week. The assistants are very sweet and compassionate with my mom. Especially [names removed].... I would recommend this place. Every place has a downfall.