Merrill Gardens

Great place.Cant say anything bad about it. The staff is fantastic,they really just get it.The food is great to,mom loves it there.We can't ask for anything better for her.

Finding Willow Park has been a blessing. Truly a care facility. All the care givers have been kind gentile with my parents. After the passing of my mother, my father had to move into memory care, the staff suggested we use there bridges program to help with the transition, it was seamless and smooth. I can't say enough about everyone at Willow Park. They have helped at every turn with my parents and family.

This senior retirement home. Is a truly a five star facility,excellent food, programs, service and a beautiful place to live in. c B and D H

We moved our in laws into Willow Park almost a year ago! Wow, we had no idea how impressed we would be. The staff is so amazing. The employees are not just "working" there but are like family to all of us. Each of them takes special care to connect and love on each resident. We feel so blessed that we chose Willow Park as a home away from home for my in laws! Cannot recommend this place enough! So compassionate and above and beyond our expectations!

It has been a great experience for my father here at this community. They have a good staff here, I know my father is being cared for well. I would say the cleanliness could be better. They are trying their best with everything. Overall he is safe and in good hands here.

My grandmother has been here for a month and it is still going well. The community is a nice looking place. It is in a good location and the community is close to where I live. It is the best location and I would recommend this community.

When considering an assisted living facility for our mother, my sister & I looked at many options. Once we walked in to The Pines we immediately knew that we had found the right place. We met with Kristine, who was extremely helpful and patient. She took the time to answer all of our question and addressed all of our concerns. The tour revealed a first class facility that was extremely clean and well designed. It has proved to be the right place for our mom and we couldn't be happier. I would highly recommend The Pines.

Loved their "intake coordinator" Sandra. Everything explained well and explained again to our parents. Great amenities. Our parents say they are really happy and glad after checking other places to go with them. They had a 1 bedroom. Other facilities wanted to separate them into their own studios. Thank you!

As I was taking a tour through Sheldon Park I noticed that the staff was very friendly and quite attentive to the residents. The activity room was just buzzing with two different activities going at the same time. Looks like they keep the residents very busy. We were also offered lunch while we were there. The wait staff was great. They were fast and had a lot of fun with the residents as they took their orders and then delivered their meal. They were in the process of redecorating but still kept things lively without bothering the work people.

The Willow Park has been extremely flexible and supportive and very helpful through the entire process. They made the transition very easy. I would recommend to friends.

I have had the opportunity to be involved with the staff and residents at Willow Park for the past 4 years. It is a welcoming, beautiful home for Seniors that have different levels of care needs. The residents are happy and the care provided is excellent. The food is delicious and there are always fun activities going on. You will always be greeted by a friendly face when you come for a visit! I would recommend Willow Park to anyone looking for a new home for themselves or a loved one!

I have a family member who has been a resident at the Gardens for over 3 years. I highly recommend the Gardens as the staff and management are extremely professional and friendly. There are plenty of activities for the residents as well as great meals. The facility was recently expanded so many rooms are fairly new.

my mom has been at the residence for five + years.everyone from management to staff and food service has been very interested in moms well being.my brothers and i are very pleased with the care and attention mom recieves.the room and facilities are also kept in good order and are clean. thnk you

The staff here is really accommodating and helpful. They are compassionate and professional. The building is always clean and the residents are so friendly all the time. The level of care here is excellent.

The Bedford has two couples that live in house that are caretakers. They are extremely caring and conscientious. They know all of her concerns. I am very impressed. The people that work in the dining room are very accommodating. When we did our tour they had shown her an apartment they told her she had a week to decide on the apartment they showed her. The lady said she had another couple that was interested in the unit. It was a pressure sale. I called her before the time she even had told me we had to make the decision and she had already given the unit to that couple. She said they had a larger unit that was more expensive. I was really mad at this lady and lost all respect for her. They need some help with their sale staff. The gal that we made the appointment with didn't even call me back when I tried to verify the appointment. Sure enough I showed up and it was her day off. The beginning was very rough and unorganized. At this point mom is happy and well taken care of. She can come and go as she pleases but should she need the help, it is right there.

The staff takes the time to know their residents. Particular attention is paid to how a resident is faring in this new and sometimes confusing place they are living. In our case, the entire staff came together to evaluate our loved one and to make recommendations for their future care. We thank them all for making our decisions much easier.

Looking for a place for Mom or Dad? Consider the Pines of Newmarket, I doubt you'll be disappointed. My mom who is 97 is going on her third month and she is being taken care of by some very fine caregivers. Mom is one who speaks her mind, to me anyhow and my probing always brings a positive response from her. Of course she would rather be in her own home but this is her home for now and she is adjusting a day at a time. This caregiving staff works with you, anxious to please and do what is right. [contact information removed]

Wonderful atmosphere. Very clean. Kind and caring staff that goes the extra mile to make sure its residents needs are fully being met.

Well we had a rough start at the beginning with getting the schedule with the medication because it was a quick move in, but after that everything seems to be going very well.

My father-in-law moved in about 6 weeks ago. I can not say enough positive things about the Pines. The staff is always kind and helpful. They pay attention to the residents and are very respectful. They have events to which residents families are invited. I am told the food is restaurant quality. That from a man who is pretty picky. We are very happy with our choice.