Merrill Gardens

Beautiful, clean, residents appear happy, engaged. Facility is brand new, well-lit, rails in halls, safety bars in bathrooms. Bathrooms large. Nice storage. Staff happy, receptive.

What a wonderful place. It is so beautiful and has so many activities available. 2 things that give me pause are the monthly costs and the fact that the living area in the apartments is small. The contact person was very nice and so helpful. The most unusual thing is an indoor observation deck overlooking the airport. How cool is that !!!

The elite of all the independent facilities we have toured. Living room is very, very small. Washer and dryer are a plus as are the two walk-in closets. The cost is out of our desired range.

[name removed] greeted me very well and answered all my questions and queries. The Pines is beautiful and well kept and residents were all around enjoying different activities.

Clean, welcoming, happy residents, very accommodating staff. Price difference between a studio and 1 bedroom seems disproportionate.

We moved my 97 year old Dad into Sheldon Park from his independent living situation at Willamette Oaks after a fall. We wanted to maintain as much of the environment he had at Willamette Oaks as possible. We have been nothing but pleased with every aspect of his care. A move-in coordinator was assigned to us and stayed with us for the first few weeks until Dad felt comfortable with how things were going. He has a very nice garden apartment that he enjoys very much. Dad has all of his mental faculties so it was important that people treat him as such and that has been the case. The medical staff and caregivers have all been wonderful and he has liked everyone who has come to assist him. You can always give feedback anytime that is listened to and acted upon and the regularly scheduled care conferences pick up any changes that might need to be made that may have been overlooked. Moving to assisted living is a very hard decision to make and the transition can be very stressful. That’s why we did our research on the options available in Eugene. Our choice of Sheldon Park was a good one and I would very comfortably recommend them for your loved one.

My 95-year-old mom has lived at Merrill Gardens for almost two years. She loves the accommodations, food, and activities and has made many friends. I love the super caring and professional staff who treat my mom like family.

Absolutely loved my tour. Had the pleasure of meeting with the leader of the resident welcome committee. She is a resident herself and really made me feel comfortable with the possibility of bringing my mother. “Friendly, professional caring staff that treat the residents with dignity” were her words. The community manager I met with was very knowledgeable and made me feel confident in the level of care my mother would receive. Top rated doctors are on call and visit weekly. Legacy is a fixture in the community. I love how they host events that bring the Keller community together to further engage residents with the world. Only down side - they are on the high end of the payment scale. If we can figure out how to make the numbers work, I will certainly bring my mother for a visit.

This is a beautiful facility. The staff went out of their way to make my daughter-in-law and me feel at home. The rooms are open and airy and the total facility is very inviting. The residents we met while on our tour were very friendly. This is definitely a place I will consider when making the move from my home to a senior living facility.

Mom has been at Sheldon Park in memory care for three years and we continue to be impressed by the staff and facility. The staff are caring and great with mom. I would highly recommend Sheldon Park.

Outdoor area needed some care

It was beautiful. I really liked the facility & I had an excellent tour guide.

Beautiful place. Going to set up Another visit to take MIL to see and probably place her on the waiting list. FYI. 1 bed $5000-6000

Excellent facility. Extremely close to grocery stores, doctors offices, etc. but also in a residential community. The nursing capability is extremely high but seemingly non-intrusive. They have the skills to assist my mother who is mainly bedridden and is a brittle diabetic. They even have the ability to lift those that are bedridden with special lifts. They keep dossiers on all the persons living there as to medicines they take, baseline health readings, etc. So they are aware when something is wrong or if a resident is not taking their medicines. Almost all of the folks living there never have to transfer to hospice at EOL because of the level of nursing expertise. Fantastic programs for exercise, flower arranging, crafts, sing-a-longs, puzzles, etc. They also participate in charity work for military and other causes. The facility has live music come in on certain days as well as visitations by school children and other entertainments. Food menu in the restaurant looked great and is available from 7AM to 7PM with many many options available all day long. So no need to come at a certain time. Food can be taken back to rooms if needed. Families are encouraged to join at meals and can currently pay a small fee for the meal. The entrees in the evening vary each day. Breakfasts are to order as eggs, meats, biscuits and gravy, etc. Weekend BBQs on the patio area. Often there are cocktails near a fireplace at night time giving additional chance to socialize. Tons of activities in van. Tue. and Thurs. the van takes folks to scheduled dr. and other appts. The facility works with the docs to ensure that their patients have appts. that allow them to take part in the van rides. This saves families a LOT of work and may be one of the best reasons to choose this facility. Rest of work week the van takes them to several stores around the area. On weekends van trips are planned from time to time for major activities such as fishing trips, museums, overnight stays at the coast, even hot air balloon rides (the facility finds out what the folks there want to do on their bucket lists and if enough of them would participate, makes it happen). They have a Move-In specialist who makes sure that folks entering the facility are oriented and assisted in all the programs and activities. This person helps smooth the transition as much as possible. Also introducing newcomers to other residents. Basically a concierge on steroids. I think my father, who has better mobility health than my mother, would find a lot of activities to join in and would find that he is actually participating more in life at this facility than he is now. I think my mother would get much better care than she currently is getting at her home. Call buttons and pull cords available for summoning assistance. Most of all the staff looked happy and many were there for well over a decade. The lack of turn over says something. All the folks living there had smiles on their faces for me when I walked by and the staff called them by their names and vice versa. The folks in the halls looked well groomed and clean. An onsite two chair full salon (hair, manicure, and pedicure) seems to be utilized. Finally there was not that "smell", or an odor put into the air to cover it, that is often present in some facilities. This indicates to me that, nursing, housekeeping, and facilities is really doing their jobs! Fantastic overall....however at a higher cost for sure. For a small one bedroom apartment for mom and dad we are currently talking around $5,200 ore more per month. However that money is buying real staff which I saw hurrying to assist the folks living there. There wasn't a speck of dust on any of the shared areas...clean as a whistle. Had opportunity as I walked around to look in through some open doorways into residents' rooms and saw them also tidy. There is housekeeping and laundry service as part of the room cost, however they also provided a separate laundry mat for folks wanting to wash something on their own. However they only had one room open at the time. So a waiting list is most likely, but I can see why! After this visit my wife and I (we have no children) may very well see if there is a way to get ourselves on a long term waiting list..to heck with the parents!

I love this place!! The staff was very nice. [name removed] was the most helpful of anyone with whom I have spoken; she provided much information of which I had no clue. The activities schedule is packed with things to do, including spiritual opportunities. The entire setting is well-kept and hotel-like, instead of institutional. I appreciate the fact that care is on a level-based pricing, instead of an all-inclusive for services one may not need.

Better than being at Grandmas! Staff A+ Food A+ Accomodations A+ Extremely well cared for A++ Just perfect!

Merrill Gardens is a terrific facility. Beautiful grounds, professional staff. It is a welcoming, friendly facility. My contact [name removed] was excellent. He was very helpful, informative and answered my questions. The price was high for our budget but would be well worth it for others looking for a home.

We had a tour with Direstor [name removed], who answered all of our questions. A very nice facility, we had a chance to see all variety of housing options; assisted living and independent studios and 1-bedrooms. Pet-friendly option is a plus! We will definitely consider this facility.

The Ackerly is one of my top choices. I have a call into [name removed] with some questions. After I hear back from her, I will probably make a decision.

I was impressed with the staff, most have been there at least a decade which is unusual. They have 4 RNs on staff which is also uncommon. The program they have, Bridges, allows for care plans to change and grow as a resident's needs change allowing them to remain in assisted living longer than in other facilities. The entire building is bright, clean and open. They offer a variety of room sizes and every one I saw was in great shape. They offer a large variety of activities both scheduled and impromptu. I appreciate that they will honor a resident's individual routines. If they have a morning routine then the care givers adjust to that routine rather than forcing residents to conform to what the facility wants. One thing I found especially impressive was the fact that many of the employees have been there many years and have simply moved up into management positions. I can easily see my mom living here.