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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 60 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,485 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

2,485 reviews
60 communities
9 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 60 communities
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Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
10
Review Score
18 reviews

We are so happy that we chose Merrill Gardens for our loved one. The staff is very friendly and caring, from the reception desk to the food servers to the care givers. The facility is a beautiful, welcoming...

Provides: Assisted Living, Memory Care, Independent Living

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
18 reviews

Great experience and all staff and administration very supportive! My mother's placement and care has been a very positive experience! I certainly would highly recommend Mission Ridge community to others!

Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.9
Review Score
23 reviews

We have been looking for an assisted living facility for my parents for quite some time. We looked at many places but knew we were at home when we walked into Merrill Gardens and were greeted by wonderful...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Clovis

675 W Alluvial Ave, Clovis, CA 93611

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.8
Review Score
74 reviews

Truewood by Merrill, Clovis was the first and only facility we toured. There is something special about Beau and the staff that let us know our grandmother would be cared for. Truewood is clean, the staff go...

Provides: Assisted Living, Memory Care, Independent Living

Since 1990, we've provided compassionate and professional assisted living and other senior care services to residents in the Fresno and Clovis areas. Each member of our staff is dedicated to the betterment and enrichment of our residents' lives, whether they're administering dementia care or...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.8
Review Score
63 reviews

My mother and father moved in late January. Every staff member here is exceptionally great and friendly. The access to 24 hour nursing staff is also a great benefit. This was the best choice for my parents...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.7
Review Score
24 reviews

Look at all of your options and find a good fit. This particular choice matched what my father was looking for. The staff is friendly and accommodating. If I need attention to a issue they are quick to...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
54 reviews

I recently visited a family member/friend at the Pines of Newmarket and was very impressed with the facility so I wanted to leave my remarks. The facility was very clean and every staff member I encountered...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.6
Review Score
65 reviews

What we like the most about Merrill Gardens at Barkley Place is the friendly staff members as well as the residents. We also like the dining style and the activities that are offered. Yes, we would recommend...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.5
Review Score
62 reviews

I give them a 5 on everything. [name removed] (I don't remember his title) was amazing. We tried to move both my parents from [removed] over a year ago. That didn't work out at the time. There were problems...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
9.9
Review Score
29 reviews

Talk about the best customer service in the industry! We had been looking for a place for my father for years. We just couldn’t find a place where dad fit in until we met the staff at Turners Rock! From the...

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.7
Review Score
62 reviews

I like that it's small and only one building, so easier to navigate for elderly people. The food is very good and the apartments are nice. There are a lot of activities to participate in and most of the...

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.6
Review Score
65 reviews

Staff is very friendly, gets to know you and your family quickly, and makes you instantly feel welcome and comfortable. Food is great. They have an excellent chef. My mom is a picky eater, and every day...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

... Read more

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
82 reviews

Staff is wonderful and very welcoming! A few suggestions however... 1. Would be great if they could arrange for a podiatrist to visit the facility every 6-8 weeks or so for toenail trimming. For residents w...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Truewood by Merrill, Vancouver

13303 SE McGillivray Blvd, Vancouver, WA 98683

Starting at$X,XXX+ monthly
9
9 Photos available
9.6
Review Score
37 reviews

I was helping a friend and he moved into Truewood. He is still there and happy. It is a very nice facility with updated apartments and lots of activities. Welcoming, friendly and where I would live if I...

Provides: Independent Living

Truewood by Merrill, Vancouver provides a fulfilling, independent lifestyle in a welcoming environment.Nestled within beautifully landscaped grounds in a peaceful corner of Vancouver, Washington, you'll love the tasteful elegance of our facilities while enjoying all the convenience of the nearby...

... Read more

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.5
Review Score
24 reviews

When we needed to find a nursing home or memory care facility for my dad we checked out Pine Rock Manor in Warner, NH. I was hesitant, even though we live in Warner and it would be so convenient because...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
43 reviews

Everything is great! We love it. Many of the faculty have been there for over 20 years. Staff are friendly and seem happy to work there.

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
19
19 Photos available
9.5
Review Score
19 reviews

Murano has been able to find many kind and caring staff. The place is really infused with a sense of fun as well as caring. That sense of staff being empowered but supported is very rare but precious.

Provides: Assisted Living, Memory Care, Independent Living

Murano specializes in creating an experience of unmatched hospitality for residents and guests alike. We offer independent living, assisted living, memory care, and state of the art programs such as Bridges and Bridges Bistro for those in early stages of memory loss. Our community also offers...

... Read more

Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.5
Review Score
54 reviews

Sometimes life requires people to move fast, in our case 10 days fast! We can't express how happy we are with our experience at Merrill Gardens at Glenn Mills.[name removed] was professional, kind and...

Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
18
18 Photos available
6
6 Floor plans available
9.4
Review Score
64 reviews

My dad loves it here. It is an immaculate facilitiy. Very clean and bright. Very friendly staff and knowledgeable. Apartments are spacious. Would definitely recommend to others very easy access to and from.

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

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Merrill Gardens at Columbia

2205 Gregg St, Columbia, SC 29201

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.3
Review Score
36 reviews

Well lite dining & lobby gathering area. Open to the lower level. Wine hour @ 4 on Wed & Friday. Beauty shop, good sized gym, outside restaurant events, in unit laundry. Daily check in by residents & if not...

Provides: Assisted Living

Merrill Gardens at Columbia is a new senior living community offering independent living and memory care. We are located next to Segra Park, home of the Columbia Fireflies, one mile from the State House and downtown. We offer luxury senior living in the heart of revitalized BullStreet District....

... Read more

Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

Starting at$X,XXX+ monthly
25
25 Photos available
6
6 Floor plans available
9.3
Review Score
52 reviews

Food needed improvement but they are working on that. Facility was clean and easy to get around with walkers etc. Staff was always kind and helpful. Had variety of activities available to participate in. Had...

Provides: Assisted Living, Memory Care, Independent Living

Located in Hoover, Alabama, Truewood by Merrill, Riverchase is a newly renovated senior living community featuring a total of 110 beautifully appointed residences: 86 assisted living and 28 memory care apartments. The innovative assisted living apartments, specialized dementia care suites and...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.2
Review Score
43 reviews

The staff is very kind and caring. They treat everyone with respect. The facility is clean and it doesn't smell like urine. My dad was happy there.

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

Starting at$X,XXX+ monthly
24
24 Photos available
6
6 Floor plans available
9.2
Review Score
44 reviews

My grandmother moved into Merrill Gardens in Gilroy last year. The community has been newly remodeled and it’s absolutely beautiful. The staff is also wonderful and she has made lots of great new friends....

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services in addition to...

... Read more

Merrill Gardens at The University

5300 24th Avenue Northeast, Seattle, WA 98105

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
9.2
Review Score
14 reviews

We have been extremely happy with Merrill Gardens. My parents toured several retirement communities and it became very apparent that MG was a special community. The staff is experienced and take great care...

Provides: Assisted Living, Independent Living

Merrill Gardens at The University provides desirable retirement living near the University of Washington. Take advantage of the University Village outdoor shopping center and tree-lined Burke-Gilman trail; both ideal for strolling and just steps from the front door. Enjoy being close to a...

... Read more

Merrill Gardens at Solivita Marketplace

4602 N Marigold Ave, Kissimmee, FL 34758

Starting at$X,XXX+ monthly
20
20 Photos available
9
9 Floor plans available
9.1
Review Score
68 reviews

All 8 categories I would give a 5. My mom is SO happy there. She will be there a year this month. It was very easy for mom to make friends and get involved. The dining room staff is so helpful and friendly....

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Merrill Gardens at Solivita Marketplace! Enjoy the sunshine while our community gives you the chance to kick back and enjoy the Central Florida lifestyle. Our senior living community is perfectly situated around the corner from the Poinciana Medical Center, and just a short drive from...

... Read more
Viewing 1-25 out of 60 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park - Permanently Closed

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,485 reviews

Review Score

2,485 reviews
8.9

Out of 10


5 star

60%

4 star

27%

3 star

9%

2 star

4%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 719 reviews in the last 2 years. Over all time, Merrill Gardens has 2,485 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,470
649
199
75
92
Date Submitted
183
403
719
Reviewer
268
1,531
627
21
Care Received
738
774
973
321-340 of 2485 reviews
Sort by

5.0
Lisa - Family/Friend
Assisted Living
February 5, 2024
Verified Review
Great Experience

It was a great place. We picked this community because it was a newer place, very clean, good food, and friendly staff and people. Also, lots of great activities for the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
LMH - Family/Friend
Assisted Living
February 1, 2024
Verified Review
A Great Place for Dad

Its bright and cheerfull and the staff is very friendly and caring. I liked the informality of it. These ate why I chose Merrill Gardens.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Guillermo - Family/Friend
Assisted Living
January 30, 2024
Verified Review
Recommended

Staff are great, very friendly and helpful. Always ready to answer any questions. Housekeeping staff are diligent and honest. The move in was easy and very accessible. The meals are always excellent. I have recommended this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
January 26, 2024
Verified Review
Highly Recommended

My loved one is a resident at Pine Rock Manor. Right now, my impression is that it's a very laid back place that feels like home. The weekday nursing staff seem very caring, as is the nursing director. The weekend staff isn't as consistent. I would, as of now, recommend the facility strongly. It is clean, comfortable, and my loved one is happy with the meals.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

4

Value for Cost

4


5.0
Christy L - Family/Friend
Assisted Living
January 25, 2024
Verified Review
Very helpful and courteous staff

They were all so very helpful. No complaints at all. I wouldn't hesitate to make a referral. It just wasn't a good time for my mom who made the decision., she was only there for about 30 days. It was great proximity to us and very clean. We didn't look at any others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Family/Friend
Memory Care
January 25, 2024
Verified Review
Recommended

Overall, Pine Rock Manor has been great for my loved one. He doesn't participate in the activities, but does enjoy their music concerts. I would definitely recommend Pine Rock Manor to others based on the caring attitude of the staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Resident/client
Assisted Living
January 22, 2024
Verified Review
Recommended

I am currently a resident at Merrill Gardens at Monterey and everything has been great. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Corinne - Family/Friend
Assisted Living
January 19, 2024
Verified Review
Review for Merrill Gardens at Rancho Cucamonga

I would tell a friend that APlace For Mom was the answer to all of our questions and a blessing in helping us find the right place for my dad. We worked closely with [name removed] and she was just so AMAZING!!!..We would recommend yo everyone!!!We decided on Merrill Gardens because when my dad walked in the front door he said..this is it..this is where I'm going to live...It was warm and welcoming and everyone is so friendly and caring and he is very happy...We are so grateful to have found the right place for my dad.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Carolyn - Resident/client
Assisted Living
January 17, 2024
Verified Review
Exceeded Expectations

I am currently a resident at Merrill Gardens at Monterey and the experience has definitely been positive, even better than I had hoped and anticipated!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
CP - Family/Friend
Assisted Living
January 17, 2024
Verified Review
Safe and Happy Mom

I would recommend them for their loved ones as long as the cost is not prohibitive. The facility is very nice, great care and lots of activities and services for the residents are available. I picked this community because of the well maintained facility and focus on the health and safety of the residents. The location from my home is very convenient.The staff have been wonderful and very communicative with us. They are great at keeping Mom busy with games, conversation, and special outings. She started out in assisted living, and is now residing in the memory care unit.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
January 12, 2024
Verified Review
Assisted living experience

The facility is beautiful and is located in a convenient place, there is a hospital near by and several stores and restaurants. The staff are very helpful and friendly. My father loves the variety of meals available each day.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
January 11, 2024
Verified Review
Review for Truewood by Merrill, West Covina

Price was reasonable and room to haggle depending on what the needs turn out to be also adjustable as needs change.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
January 11, 2024
Verified Review
A positive experience"

I would say a "5" for all categories based on our few months experience there. The cost seems reasonable compared to other assisted living locations. Based on the experience we have had so far with The Pines, we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
January 11, 2024
Verified Review
Recommended

Overall, I would recommend this facility to others. The housekeeping is great. They have activities, but most are boring/not interesting. The only issue that I have with the staff is that I was NEVER given a tour of the facility. I was given the tour of the dining room, library and tv room prior to signing my lease. However, never went to the laundry rooms, hair dresser, 1st floor exercise room and was never given the sheet which gives names and phone numbers of residents (even to this day- and I have repeatedly requested this.)

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

1

Staff

5

Value for Cost

5


5.0
Pat C - Resident/client
Independent Living
January 10, 2024
Verified Review
I am so glad to be here and highly recommend it

I love it here. I feel like I have come home. The people who work here are exceptional and most residents are nice too. The food is so much better here. It is hard to explain how much better this place is. The apartment sizes are great! Much bigger than where I lived previously. They have assistance in house if needed and at very reasonable rates. I am so glad to be here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
January 10, 2024
Verified Review
A very positive experience"

I would give Merrill Gardens at West Chester 5's across the board. I felt it is a good value for the level of care and attention given. The facilities are lovely and clean. There are fancier places but this seems to be right in the sweet spot for value and quality.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
January 9, 2024
Verified Review
Recommended

They were great right from the beginning. I would recommend Truewood to any senior looking for a new home. The meals were good. The move-in was easy.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Justin D - Family/Friend
Assisted Living
January 4, 2024
Verified Review
Staff is amazing

The attention from staff to residents and time keeping of medication or other treatment is extremely lacking so is alertness to pushing the help button. Other then that, everyone from the top down absolutely amazing and made you feel like you were apart of there family. I would choose Holden again if ever needed because of the staff is absolutely amazing.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
January 4, 2024
Verified Review
would recommend

Truewood by Merrill, Port Charlotte, is a perfect location, close to shopping, American Legion , hospitals and a great area for daily walks. [name removed] is happy and we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
January 3, 2024
Verified Review
a nice community

She is very happy. I would say 5 so far for each category. The only issue I have heard so far is that they are short on staff and some people who work in administration are having to help out with dining. We would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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