Meridian Senior Living

My mother has been at Hollybrook for 2 years and we are very happy with the place. Even with the Covid-19 problems they are often coming up with novel entertainment ideas that are thoughtful. I am impressed with their safety measures as well. Before Hollybrook we were at a facility in Springfield that cost much more and the staff was quite bad, regardless of the shift. We also tried another that had very good staff and also cost much more but my mother didn't like the multiple levels or the formal, stilted atmosphere. This place doesn't have those problems at all. As others have said, the Hollybrook price is quite competitive, the single level is great for exercise and figuring out how to get around and the homey atmosphere of the place is not intimidating.

My mom has been at Hollybrook for a year now. We took her out of a much more expensive facility to be closer to home. Before that she was in a more expensive facility for rehab that packed people in like sardines. She actually likes Hollybrook better because it is more like family and there is lots to do. She likes going to the movies, most every afternoon. An added bonus is that it's cheaper than Springfield facilities. The staff has been great, too. The best way to put it is that it's very nice but it's friendly, not fancy and lonely.

I am really happy with the services and treatment my parents are receiving at this location.

My father is 95 and has dementia. After looking at six facilities, I moved my father up from Florida to the Villas at Holly Brook. The facility is clean and pretty; the apartments are real apartments with comfortable amenities and french doors that lead out onto individual patios. The staff has been helpful and loving to him and has taken responsibility as needed. He has been living there 9 months now and the entire staff, from the director to the CNAs to the kitchen crew, knows who my father is and always greets him by his first name. Everyone treats him like family. As his dementia has increased and he comes closer to the end of his life, the staff remains steadfast and in alignment with my wishes for my father's care. The entire experience has been a huge blessing. I highly recommend Villas of Holly Brook for anyone whose elder needs assisted living.

My mother moved to Merrywood after a house fire, thinking she would 'go home' after her home was repaired. She loved Merrywood and stayed. We were so pleased with everything and everyone. When mother's health declined, we used home health to keep her in her beloved Merrywood apartment. Merrywood answered all our hopes. AND NOW her brother and his wife have moved to Merrywood. Relief that they are safe and secure in this top notch community.

Excellent, very personal, quick coordination by the coordinator.

This facility is really nice and it’s in a beautiful location. It’s right on the water and my Mother’s room is actually facing the ocean. The food is delicious and the restaurant is open from 7 a.m. to 8 p.m. The staff is great and they actually just got a new executive director whose main focus is on resident care. The only reason why I didn’t give them a 5 is they said they had an arrangement with a local country club for the residents to use the pool. When my mom finally moved here, we found out that is not the case. I would recommend this facility to other families.

While looking for a place for my loved one, we have toured facilities in Florida and New York. This location mostly fitted us financially and it was a lot nicer in our eyes. The only complaint that I would give is toward the wait staff & kitchen staff. Sometimes after you order you could sit there for forty five minutes before serving you. There are other times where you will receive your food right away. I think it is just because the place is new and there is a new staff. But you know, people are old and they might get irritated if they have to wait that long for their food. The food itself is good however, it is better than expectations. There is no problem with the portions and the have daily changes to their menu. One side of the menu is set where you can order what you can always get and on the other side they apply the daily changes. There is no issue with their cleanliness. Housekeeping comes in every day to make my loved one’s bed and they give her medication as well. Also they come in once a week to clean the apartments. They have a daily sheet that they print out with a page of activities. They have exercise classes, bridge, and they do various off site events with transportation provided. They have a very nice car that actually took my loved one and me to go shopping off schedule, but they were really nice about it. They also have a beautiful movie theatre and they a different movie every night at 7:00pm. It is not the typical folding chairs; it’s a really nice area with comfortable seating. Overall I am very pleased with this facility. I tell my loved one it’s a like a cruise ship that’s not moving since it’s near the water.

This community is very clean and well taken care of. They keep mom's apartment clean as well as they do her laundry. The entire staff are nice and take good care of her. She is making friends and is starting to participate in some of the activities. The food looks and smells good. We know she is safe here and we do not have to worry about her as they are always there for her.

Mom likes it here and the staff is doing a wonderful job. Mom has got involved with more things than I thought she would and that is great. Mom says that she does not like the pasta, but they do have other choices. We think that it is great.

Lovely, fresh feeling facility. Staff forms relationships with residents. Food is good. I would recommend it to anyone looking for a beautiful place for a loved one to reside.

Dad was disoriented his first few days at the Villas; the staff was wonderful in helping him adjust to his new surroundings, keeping us in the loop at all times. Without exception, the staff has been caring, kind, supportive to him (and us). It's a lovely facility with a caring staff.

My mother moved into Brookdale Cumberland on June 6th with the help of many family members and Move Ahead RI - Dan and Beth. She has nearly been there a week and seems to be settling in quite well. My brother has been here visiting from Indiana and has been dining with her for several meals and he can see she is mingling nicely. He was so happy to see that. The residents have been so friendly to her and that makes a huge difference. The staff has been checking on her regularly to make sure she is doing okay and that too makes such a comforting feeling to us all. Kris was so wonderful to deal with in the beginning answering all our questions and Dan (the handy man) came right away to fix a few things that needed fixing) but we have to get him back to hang some pictures, but all in good time. I think are choice was a great one for her, even this morning she just called me to say she was going to the Be Fit class with her friends, so that made me feel so good. She has been very lonely in her condo without her car and we all work, so having people around her all the time will make such a difference, thank you again, we will definitely speak very highly of your facility. Bev - daughter

My father is 93 and has lived there for 3 years. I had to take away his car keys and sell his house leading up to this move. It was a major crossroad in his life. He is comfortable in his room, a studio apartment. The staff is friendly to him and watch out for him. They contact me promptly if he has any issues. He participates in many activities there: chair yoga, weights, swimming, walking, dining out, entertainment. He seems to know many people there. He is fortunate to be in good physical shape for his age. He uses the nursing services to administer daily medication. It is an expensive add-on but required in his case. I am satisfied with their service. His mood has greatly improved from the social contact. He lived alone before coming to Brookdale and I can see that he is happy being around people. I never hear him complain about anything there, at least not to me. It has been a positive experience and I would recommend it. I would say that the process of accepting this change in life was the most difficult thing for him. He had always been independent and it was an adjustment.

I have been very, very pleased with The Glenwood. I was surprised that they came close to exactly what we needed. They are very caring. The only problem is they are a little short-handed, but I am very pleased.

I think everything is going fine. My Mother is the one that is living there and according to her she is being treated well and loves the place, the staff, and the residents.

Villas of Holly Brook is great place. They are very friendly here and willing to help. Mom doesn't participate in many activities yet but they have plenty to choose from. This facility is very clean. I am really pleased with everything here.

Everyone we came in contact with at the Meadowlands have been wonderful. Very compassionate and understanding of what we were going through. They made every step of the way so much easier to handle. And we have seen nothing but kindness and caring with all of the residents. The place is close, homey, like your family.

I think there could be more activities for people like my mom who are hard of hearing and have difficulty with their vision. They do a lot of activities going on but my mom can't participate in things like movie night, bingo, Wii bowling activities and stuff like that her main complaint is she's bored which I've told her is not really that bad of a complaint. After she was settled in we took her to look at other place and she realized that she liked it here best. The staff is wonderful. They really look after their resident and they get to know them personally. I think it's the best in the area. The residents are all about the same physical ability. The ones that need a little more care (wheelchair bound) are in another wing. They have a lovely courtyard garden area that she walks everyday. She's definitely in the right place.

They are very personable and friendly. They seem like they really care. It is more of a big family feeling than a business. I felt comfortable there. The dining area for the assisted living area is more like a restaurant than a cafeteria. They have a great variety of food. Even the memory care unit has 2 choices for eating. I love that they have a full Mass every Friday. That is important.