Manors of the Valley

This was a nice clean community. The people we met were nice. We would have chosen this community, however they did not have the accommodations we were looking for available. This community is also a little farther away from the family than the one we chose.

So far we have found it to be a place of contentment for Mom. She loves the food and has participated in the exercise program. We like the staff and the location a lot!

Very nice, well staffed, resonable pricing

My brother toured this community for our mother. He said the facility looked very nice. The staff was nice and friendly. The community has a homey feeling to it. Everyone was very nice and kind, the residents were very welcoming. They have a beautiful outside sitting area for the residents. The location wasn't the best for us. They didn't have a room available at the time we toured. Everything went very well and this is a nice community.

It was a pleasant experience for my mother during her time at this community. She really liked it here, but she did end up needing more care. The community looks great, she had a semi private room. Her room was beautiful, she had a big window that faced mountains with beautiful views. They did try their best to care for her. The residents were very friendly and helped her out when she needed some extra help. The responsive time of the staff could be better. I was happy with this community.

They offer different options for different clients and needs. I think thats wonderful. Services tailored to individual needs. just great.

The nurses aids at Saucon Valley Manor that were with my mother-in-law were phenomenal. They have a lot of activities here. They have even more than most places do. This facility was just phenomenal. The only thing that I didn't like is when she passed away they have a rule that hospice has to call you and by the time we got there she had passed. I think the facility needs to contact family first. Other than that the place was just awesome. Donna, the receptionist is absolutely delightful at this facility.

Saucon Valley Manor keeps my father young and active with all the activities.

It's very clean, and the people are really friendly. So far everyone has been very attentive and responsive, but it's only been a few months. I haven't had a whole lot of experience with the activities, but from what it sounds like there are activities going on. We haven't had any complaints about the food. So far it seems like it's a nice place.

My mom enjoys being there. The only comment she keeps telling us is the food is lousy. :(. The staff is very good they keep her very active.

In my daughters words "They are Infinitely better than the last one" my mother was in. Much nicer, a lot more organized. I had a few minor issues but they are thorough in keeping everything together as far as my mothers care. They need to pay more attention to the little stuff.

They generally do a good job here. It's nice looking, the staff are friendly, and the cost is not high. Mom needed a bit more care than what they were able to provide, we felt like they did not watch her closely. We also had issues with her shared room, and felt like there was not much effort put into selecting a compatible roommate.

When I visited I found an electrical panel that was unlocked. I had to move a plant to get to it. The people were nice and it was clean.

This community was good but they did not have the facilities to care for my loved one like she needed. Overall the community was good.

The communication with the care services needs to be improved, as guardian of our loved one we prefer any discussion making come through us first, not go through our loved one first who has memory issues. We want to make sure the right precautions and discussions are being made. We have not been able to eat the meals there ourselves so we do not feel comfortable giving it a rating, but according to our loved one the meals are disgusting. Given the circumstances the staff really do work hard for everything we can see and generally this situation is good for our loved one. We are also happy with the way our loved ones living quarters are set up.

The quality isn't there than like another community. The community was recently renovated. All of the staff are cordial. They give you a list of all the staff numbers to call about your loved one. If you have complaints the director wants to know. If your finances are tight this would be a community to check out. My loved one is in a shared room.

Staff is good ,friendly and helpful. Place is clean

Jury is still out. Pop fell in love with the place and people and i respect his choice. It is a brand new building with shake out issues that are being addressed in ways that are different from the ways i would have chosen. (Different does not make it bad). Protocols are falling into place as well, and ammenities are coming together. (Albeit not at my speed) People are being moved from place to place during renovation; although Pop has not been inconvienenced except for laundry facility move. Pop is being well monitored, cared for medically and enjoys a friendly and good rappore with all the employees in his area. My interactions with the administrative staff have been good and they are understanding. The activities are well below my fathers independent capacity but he is not much of a joiner. All in all a good experience but with some reservations regarding certain changes and choices i have seen made by the facility within the month my father has been there.

In general I think Saucon Valley Manor is a nice place. The people who work here seem very genuine, caring, and are just very nice people overall. They were very communicative and always answered my questions promptly. However, I had one big issue with the service. The response times to the in-room call buttons is VERY slow. Whenever I would visit the call button notification would be going.

Well some of the staff is very attentive towards the patients. And some are not. Staffing is very short. The place itself is very nice.