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8.5

Review Score

1,612 reviews
39 communities
2 senior living award communities
Starting from $X,XXX/mo
1 community video

Mainstay Healthcare Management community listings

Showing 39 communities
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Cedar Creek Assisted Living

4279 Judith Ave, Merritt Island, FL 32953

Starting at$X,XXX+ monthly
11
11 Photos available
9.9
Review Score
39 reviews

I would recommend it. Staff very helpful. Nice facilities. [name removed] was great. My aunty had vision and mobility issues so with assisting hands it worked well. She was not a fan of the food but was able...

Provides: Assisted Living

“CARING, PASSION, RESPECT in Assisted Living”, It’s what they do!Boasting 68 one-and-two bedroom apartments and studios, Cedar Creek offers the amenities of a booming community while maintaining the family friendly and personal atmosphere that draws so many to Merritt Island. “Upon becoming a...

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Fairforest Grove Senior Living

120 Fairforest Rd, Columbia, SC 29212

Starting at$X,XXX+ monthly
2
2 Floor plans available
9.9
Review Score
64 reviews

Great place she is still unhappy due to the move but daily they have been wonderful with her! We greatly appreciate all there work and care. Activities are limited for her because she is not sure about...

Provides: Assisted Living, Memory Care

At Fairforest Grove, you’ll feel the difference that regional ownership and management make in creating a warm, family-focused environment, especially suited for senior living. Fairforest Grove is owned and managed by Mainstay Senior Living, not by a corporation or senior care conglomerate. Our...

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Grace Manor at Hunter's Creek

765 West Grant Street, Plant City, FL 33563

Starting at$X,XXX+ monthly
41
41 Photos available
3
3 Floor plans available
10
Review Score
57 reviews

You were very helpful and made this extremely uneasy situation for all of us come to a satisfying resolve for everyone involved. My father-in-law is very happy where he is and I would recommend you to anyone...

Provides: Assisted Living, Independent Living

At Grace Manor at Hunters Creek, you’ll feel the difference that regional ownership and management make in creating a warm, family-focused environment, especially suited for senior living. Grace Manor at Hunters Creek is owned and managed by Mainstay Senior Living and has been opened since 2019....

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Grace Manor Suites

4620 N. Socrum Loop Road, Lakeland, FL 33809

Starting at$X,XXX+ monthly
19
19 Photos available
9.7
Review Score
56 reviews

The staff is attentive to my mother-in-law's needs. They care about the residents, are pleasant, and communicate with us if there is a problem. The facility is clean, the atmosphere is uplifting, the dining...

Provides: Assisted Living

Assisted Living Care for Seniors with the Warmth of Southern Hospitality in North Lakeland with a decade of care and local ownership. We offer inclusive monthly pricing and there isn't a buy-in here, adding peace of mind. Grace Manor Suites is a warm, inviting home for seniors that offers...

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Wellington Manor Assisted Living

375 Hedrick Dr, Newport, TN 37821

Starting at$X,XXX+ monthly
9.7
Review Score
53 reviews

All are 5. They take great care of her and she loves it there. The staff really loves them. They have activities that keep them busy. My mom loves the meals and the rooms are good sizes. Mom has a full bed,...

Provides: Assisted Living, Memory Care

Wellington Manor Assisted Living is an exceptional assisted living and intimate-area memory care community in Newport, Tennessee. Nestled in the mountains of East Tennessee on the Pigeon River, Newport is a vibrant city with stunning scenic views, a historic downtown area and an abundance of...

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Rock Hill Grove Senior Living

1830 West Main St, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
4
4 Floor plans available
9.6
Review Score
24 reviews

What we like the most about Rock Hill is the community size, the caregivers and location. Yes, we would recommend this community to other families based on the experience we have had so far.

Provides: Assisted Living

Located in Rock Hill, South Carolina, Rock Hill Grove Senior Living is the premier assisted living residence of choice for your loved one. Our caregivers, dietary staff, and management team all strive for excellence, and have one goal — to exceed your expectations everyday. Rock Hill Grove Senior...

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Quillen Manor Assisted Living and Villas

709 Quillen Ave, Fountain Inn, SC 29644

Starting at$X,XXX+ monthly
7
7 Photos available
9.5
Review Score
40 reviews

Overall place very nice place for food and facilities. My wife and I only had a few issues with staffing support and overnight care. My mother in law clothes were not changed as frequently as we would have...

Provides: Assisted Living, Memory Care, Independent Living

Located in Fountain Inn, Greenville County, South Carolina, Quillen Manor is an independent and assisted living community for seniors that also provides memory care for residents with memory loss, dementia, and Alzheimer's disease. The community is nestled in a quiet, rural area, surrounded by...

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Forest Lake Manor

4405 Forest Dr, Columbia, SC 29206

Starting at$X,XXX+ monthly
9
9 Floor plans available
9.5
Review Score
75 reviews

Staff is nice, office not as helpful with paperwork, insurance as would like. Activities pretty nice. Not a diverse population of residents. Mostly white females… haven’t been happy with level of attention...

Provides: Assisted Living, Memory Care

In a beautiful homestead with an expansive Southern-style front porch, you'll find Forest Lake Manor, a family-style senior community. Enjoy a quiet walk in the courtyard, relax with friends by the fountain, or visit with family in the dayroom. Located in the heart of Forest Acres, Forest Lake...

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Mars Hill Manor

170 S Main St, Mars Hill, NC 28754

Starting at$X,XXX+ monthly
14
14 Photos available
9.5
Review Score
22 reviews

MHM is by far the best residential AL living option we have seen. After touring 4-5 others, a friend recommended we needed to visit. Because we were concentrating on Asheville options, the thought to visit...

Provides: Assisted Living

Mars Hill Manor is a special place, unlike any other community option in WNC. Located just 15 minutes from Asheville, the town of Mars Hill offers beautiful mountain views and charm only a college town can offer. With 56 apartments, our community sets a higher standard for spacious, residential...

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Florence Place

1938 Mountain Laurel Ct, Florence, SC 29505

Starting at$X,XXX+ monthly
9.3
Review Score
33 reviews

My mother has been here for 6 months and is well cared for. The ladies are all a wonderful caring group. Thank you all for the Love and understanding you all have. Dementia is a horrible disease and i see a...

Provides: Assisted Living, Memory Care

Florence Place is a pet friendly senior living community in Florence, SC, where we provide residents with quality care and assistance in their daily routine when needed, while promoting independence as long as possible. We develop individual care plans to meet the needs of each resident, and a...

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Osprey Manor

810 E Bella Vista St, Lakeland, FL 33805

Starting at$X,XXX+ monthly
10
10 Photos available
9.2
Review Score
74 reviews

The facility is lovely. People are wonderful and there are plenty of activities to keep me busy. The rent per month is reasonable given the quality of the facility. The food could be improved however. The...

Provides: Independent Living

Osprey Manor is an Independent Senior Living Community in Lakeland, Florida. We focus on comfortable surroundings, opportunities for engagement, home-style dining experiences, and living with amenities which provide our seniors to enjoy their golden years. *Renovation and remodeling throughout...

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Wellington Manor Knoxville

7521 Andersonville Pike, Knoxville, TN 37938

Starting at$X,XXX+ monthly
9.2
Review Score
49 reviews

Staff has been caring and helpful. After previous assisted living had become outrageous in pricing increases and lacking in good staff to keep up care of facility and patients, this place was a blessing.

Provides: Assisted Living, Memory Care

Wellington Manor Knoxville is located in northern Knox County. An inviting, homespun community, much like the surrounding countryside, Wellington Manor Knoxville is home to warm hearts and panoramic views of Black Oak Ridge. We offer accommodations for those who may require assistance in their...

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Ashton Manor at Sugarloaf

1155 Lawrenceville Highway, Lawrenceville, GA 30046

Starting at$X,XXX+ monthly
10
10 Photos available
9.1
Review Score
69 reviews

4 love it here!! Good meals, love my apartment, affordable rent!! We need a new hair dresser & nail salon. New staff are working on this concern

Provides: Assisted Living, Independent Living

Ashton Manor at Sugarloaf is Lawrenceville's well established senior living community offering independent and assisted living. Our affordable pricing models offer accessibility to most budgets and our inclusive rates are ideal for planning predictable monthly expenses. If comforting southern...

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Starting at$X,XXX+ monthly
13
13 Photos available
9.0
Review Score
57 reviews

Most importantly, [name removed]is very happy at Lakeshore Manor at Lake Jackson & has adjusted very well. The staff is very kind to her & helps her with meds, showers. An area Lakeshore can improve is...

Provides: Assisted Living, Independent Living

Lakeshore Manor at Lake Jackson is Sebring’s newest Independent and Assisted Living Community, located along the shores of beautiful Lake Jackson in Sebring, Florida.Our community opened on December 28, 2020Lakeshore Manor at Lake Jackson is a 4 story Independent and Assisted Living Community...

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Ivy Springs Senior Living

3177 Gravel Springs Rd, Buford, GA 30519

Starting at$X,XXX+ monthly
14
14 Photos available
4
4 Floor plans available
9.0
Review Score
49 reviews

[name removed] the Family Advisor is wonderful. The nurse, [name removed], is professional and kind. Anita, the director, was good to meet. I'm still getting to know the staff in Memory Care, but they are...

Provides: Assisted Living, Memory Care

At The Retreat at Buford, you can find comfortable community living for your senior. We are located in Buford, Georgia, on luscious landscaped courtyards complete with walking trails. Through our apartment style rooms, that come in four different layouts, we provide independence to the elderly...

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Sunabella at Savannah

11310 White Bluff Rd, Savannah, GA 31419

Starting at$X,XXX+ monthly
1
1 Photos available
8.8
Review Score
50 reviews

I was there for a short visit this morning during breakfast and the staff was rounding all the tenants up and it was like Hearding cats, but they did a very good job with patience and compassion, and they...

Provides: Memory Care

Sunabella at Savannah is a memory and Alzheimer's care residence intimate setting nestled in a beautiful, park-like community. Sunabella is the ideal size offering an intimate atmosphere which creates a walkable space and is warm and soothing throughout. Activities keep residents engaged and...

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Sanford Senior Living and Manor

1107-1115 Carthage St, Sanford, NC 27330

Starting at$X,XXX+ monthly
8.6
Review Score
20 reviews

This facility needs more help. The ladies in dad's area are great but just so busy. They could have better choices. Cold hotdog in cold bun with chips in a bag is disgusting! They need some activities. Dad...

Provides: Assisted Living, Memory Care

At Sanford Senior Living and Sanford Manor we recognize that having a resource for comfortable living coupled with care is important. We have 24/7 care staff on site and prepare and serve homestyle meals 3 times daily in the community. Activities, laundry, housekeeping and maintenance also...

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Ansley Parke at Orange City

500 Grand Plaza Dr, Orange City, FL 32763

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
8.6
Review Score
67 reviews

Ansley Parke is a wonderful place to live. The staff are great and I can always depend on them to be here for me. My room is always spotless and laundry always done on my laundry days. Its nice to be...

Best Activities
Provides: Assisted Living, Memory Care, Independent Living

Located near Blue Spring State Park in a quiet residential neighborhood, Ansley Parke Orange City is a vibrant community designed to help older adults enjoy the benefits of a simplified lifestyle.This inviting residence offers a selection of studio, one- and two- bedroom apartments, each with a...

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Chapman Manor

414 Chapman Rd E, Lutz, FL 33549

Starting at$X,XXX+ monthly
6
6 Photos available
9
9 Floor plans available
8.6
Review Score
72 reviews

My mother in law loves her place ... her room is big enough for her couch across from the Bathroom & she has a nice chair at the end of her bed with a tv on her dresser.. that she likes to sit in & watch .....

Provides: Assisted Living, Memory Care

Situated on five acres, surrounded by trees, ponds and native wildlife, Chapman Manor at Lutz is a vibrant community designed to help older people enjoy the benefits of an active lifestyle – and experience greater well-being.This inviting residence offers a selection of studio, one- and...

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The Manor at Lake Morton

534 E Lime St, Lakeland, FL 33801

Starting at$X,XXX+ monthly
8.6
Review Score
33 reviews

I Love the activity director, she tried to get everyone involved and my Mom was hesitant at first, but now she seems to join in more. I feel they keep the facility clean and well kept and the staff is...

Provides: Assisted Living

Upscale Assisted Living Care for Senior Adults in Historic Downtown Lakeland!-The Manor at Lake Morton offers assisted living care for seniors in the charming historic district of Lakeland. Our modern senior residential community is just a short walk from Lakeland's thriving downtown restaurants...

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Ansley Glen at Greenwood

1408 Parkway Road, Greenwood, SC 29646

Starting at$X,XXX+ monthly
3
3 Floor plans available
8.6
Review Score
34 reviews

The staff at Ansley Glen in Greenwood has been wonderfully attentive taking care of my parents. They are all very pleasant and I appreciate them all so much. Thank you all for the love and care you...

Provides: Assisted Living

Welcome to Ansley Glen in beautiful Greenwood, SC. Our warm and inviting senior living community has the care and neighbors in place to make your loved one's living experience both comfortable, safe and engaing.Please come see us, meet our team and residents and see why residents love living at...

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Sumter Terrace Assisted Living

1180 Wilson Hall Road, Sumter, SC 29150

Starting at$X,XXX+ monthly
3
3 Floor plans available
8.5
Review Score
16 reviews

My mother was a resident for a very short time; but during that time I was very happy with the care that she received. Her room was a good size for her and the staff were very friendly. My family and I...

Provides: Assisted Living

Do more of what you love.If you’re ready to redefine your independence with more freedom, then Sumter Terrace (formerly Brookdale) might be the perfect fit for you.With assisted living, you’ll have help with managing medications, dressing and bathing, as well as services like housekeeping and...

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Ansley Parke at Oakbridge

3110 Oakbridge Blvd E, Lakeland, FL 33803

Starting at$X,XXX+ monthly
1
1 Photos available
8.4
Review Score
38 reviews

[name removed] is such a blessing at Ansley Parke. Her approachable manner is so enthusiastic, welcoming, compassionate, and professional. Anyone with a loved one at Ansley Parke can be assured that they are...

Provides: Assisted Living

Full Days. Full Lives. Full Hearts.You deserve the best of what life has to offer, and you shouldn’t have to sacrifice the quality of life you want for the safety and security you need, especially as your health changes. At our Lakeland community, you and your loved ones will live with the peace...

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Vickery Parke Assisted Living

131 Vickery Drive, Central, SC 29630

Starting at$X,XXX+ monthly
3
3 Floor plans available
8.4
Review Score
29 reviews

I’ve lived here for the past 7 years and I can tell you that I love being here. The staff is great and we go to restaurants and shopping. I’ve made so many special friends over the years. Please come feel...

Provides: Assisted Living

The Good LifeCome and experience what a life of redefined independence looks like here at our assisted living community in Central, South Carolina. For starters, we handle all the cooking, cleaning, laundry and yard work so you can spend more time doing the things you love. Yes, you read that...

... Read more

Sunabella of Towne Lake

1835 Eagle Dr, Woodstock, GA 30189

Starting at$X,XXX+ monthly
20
20 Photos available
8.2
Review Score
61 reviews

Maintenance and repairs of sprinkler damage, hvac, heat going out are pushed down the road with only temporary fixes. Maintenance staff get a 1 Meals are cafeteria style meals, not sure they can do much...

Provides: Assisted Living

Sunabella of Towne Lake offers three types of apartment homes for seniors – deluxe studios, one-bedroom apartments (includes a separate living room and private screened porch), and two-bedroom apartments – all with kitchenettes.This affordable community offers a safe and loving home-like...

... Read more
Viewing 1-25 out of 39 communities

Community videos

View the Mainstay Healthcare Management lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Mainstay Healthcare Management welcomes its residents home.

Take a virtual tour of Rock Hill Grove Senior Living in Rock Hill, SC

Rock Hill Grove Senior Living

Take a virtual tour of Rock Hill Grove Senior Living in Rock Hill, SC
Take a virtual tour of Rock Hill Grove Senior Living, a maintenance-free Assisted Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Mainstay Healthcare Management

8.5
Review Score
1,612 reviews

Review Score

1,612 reviews
8.5

Out of 10


5 star

62%

4 star

22%

3 star

9%

2 star

4%

1 star

6%

A Place for Mom has scored Mainstay Healthcare Management with 8.5 out of 10 using our proprietary review score based on 397 reviews in the last 2 years. Over all time, Mainstay Healthcare Management has 1,612 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
984
349
138
53
88
Date Submitted
104
205
397
Reviewer
259
986
310
28
Care Received
0
906
199
506
1521-1540 of 1612 reviews
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1.5
Unhappy-resident - Resident/client
Memory Care
November 10, 2018
No social activities

Quillen Manor does not have any social activities or social directors. There are no social events. People living in Quillen Manor go there to just sit around waiting to die. The food is not very appetizing. I made my own activities by building a rose garden in front of the facility. I maintained the back yard which was supposed to be a garden area but no staff member did anything out there.

Read More
Cleanliness

3.5

Friendliness

2.5

Care Services

1.5

Activities

0.5

Value for Cost

1.5


1.5
Anonymous
Assisted Living
October 13, 2016
Big Turnover

They can't keep staff very long which includes the executive director and care manager.

Cleanliness

3.5

Friendliness

3.5

Care Services

1.5

Activities

3.5

Value for Cost

2


1.5
HopeF - Family/Friend
Memory Care
July 26, 2015
Run as fast as you can!

We have been extremely disappointed since my loved one entered Atria a few months ago. The facility is terribly understaffed and there are rampant communication problems between management and front line staff. On the surface, it is a beautiful facility but the services our loved one receives has not met up with our expectations. There has been a large turnover in staff and problems point to poor management. Some of the staff are truly caring but that does not compensate for how poorly the facility is run. Do your homework and please please consider other facilities.

Read More
Cleanliness

2.5

Friendliness

3

Care Services

2

Activities

3.5

Value for Cost

1.5


1.5
DeeJay - Family/Friend
Assisted Living
February 19, 2015
Not for people with mild dementia/alzheimer's

Don't let your family member live here if they have mild dementia or early Alzheimer's because this place doesn't want to deal with the normal issues that come with the disease. After a short time you may be told your person needs a "higher level of care" & has to move out. They will want you to move them to their other facility that takes care of people with dementia & costs more.

Read More
Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.0
Anonymous - Family/Friend
Memory Care
June 16, 2025
Verified Review
Do not recommend

They are understaffed, and turnover is high. Even the director left in less than a year. There are no call buttons for the residents. The receptionist is very rude. Etc. I do not recommend. My father-in-law fell many times in the 3 months he was there. The last fall resulted in a broken hip and then a blood clot. Now he is in hospice. The only positive is that he was kept clean.

Read More

1.0
Anonymous - Family/Friend
Assisted Living
June 12, 2025
Verified Review
Deplorable care

The facility was deplorable . Filthy with patients crawling on the ground. Understaffed, one shift was a med tech and the cleaning lady . I withdrew my husband after 3 weeks . He was not getting showered except if I did it . The most reprehensible part was my husband was NOT getting is proper medications , as soon as I transferred him and he was properly treated he was no longer difficult or agitated. This should be inspected and shutdown by the state!!

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
June 3, 2025
Verified Review
Ashton Manor at Sugarloaf

I would not use the assisted-living or total care site at all. I would not recommend this place to anyone, but if they must go due to price, then use the independent site only.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

1

Activities

4

Staff

1

Value for Cost

2


1.0
Anonymous - Family/Friend
Assisted Living
May 16, 2025
Verified Review
Mislead and Heartbroken

The caretakers that were there were very kind to my mom. I know they were very short staffed and had a hard time keeping up. Didn't seem like they got any help either. Now that we are leaving they finally brought all of her mail after 3 months. Everything we were told did not happen! First of all she had a call alert necklace for emergencies the first week she was in there it didn't work. Got it working but when she did use it for help no one would respond. Medications at the beginning were not on her regular schedule. Food was rarely hot if at all, never was delivered at same time or on time for that particular meal. Same veggies all the time and mom said sometimes she didn't even know what the meat they served was. The amount of food served at times wouldn't be enough for a 5 year old! Supposed to get 2 showers a week....she's been there since [date removed] and has had maybe 5 showers and one of those was given by my sister. Absolutely no activities going on, no one out socializing. Most everyone on my mom's wing was memory care and we were told that they were in a separate wing. Mom was afraid of leaving her cottage because a memory care resident kept banging on her door and kept trying to get in. My mom had to lock her door, which was another problem! There was a constant beeping in the main commons area which made it difficult to sit in.

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Evan - Family/Friend
Memory Care
May 15, 2025
CAN’T UNSEE!

They are severely understaffed. On one occasion, a patient stood up with his walker backwards, took about 20 steps, then fell. One worker was at a table, feeding someone and on her phone at the same time two others were feeding folks. The staff was completely unaware. There was not enough staff for the number of people in the dining room. On another occasion, we watched a woman pee on the floor in the commons area and the response to it was to put a chair over the top of it. We were there for quite a while before leaving and no one attempted to clean up the mess. The next day the stain was still on the floor and the place still smelled like urine. I have elderly friends in other care, facilities, and I’ve seen more workers and they get better care. Don’t be fooled by the paint job and the fancy chair rails. Very expensive care compared to other facilities.

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Cindy - Family/Friend
Assisted Living
May 15, 2025
AWFUL STAFF!!!

Ignoring residents is a regular occurrence at this facility. Using "I'll be there in a minute" to memory care patients & never returning, hoping they will ultimately forget. They are understaffed! The ladies who work in the evenings are still in HIGH SCHOOL!!!! Guests frequently have unnecessary injuries from preventable falls if the staff was paying even one bit of attention. They are too busy on their cell phones to care! What a joke!

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Cindy R - Family/Friend
Memory Care
May 13, 2025
Beware! Awful Care!

BEWARE: DO NOT SEND YOUR LOVED ONE TO THIS FACILITY!!! The staff here ignores simple requests from patients. They do NOT pay any attention to what happens there. Residents often sustain unnecessary injury because of a lack of help/care. In a short period of a week and a half, I witnessed a man get up using his walker backwards until he fell on the floor, a woman take down her diaper and urinate on the living room floor which was not cleaned up for over 45min. They put a chair over the stain!!! The staff belittles guests and makes them feel unwelcome. They make up reasons to get POAs upset to limit visitation. They enable isolation of their residents. It’s sooo sad to watch!!! For the sky-high rate this facility charges, you could receive MUCH BETTER CARE!!!

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Independent Living
May 12, 2025
Verified Review
Poor care

This is the worst place ever. Zero stars. They refused to take care of of my dad. Did not provide transportation or basic caregiving assistance with adl's Poorly managed. No worth the [removed] per month. Please do not send people there, unless they are homeless and need a roof over their head and can take care of themselves.


1.0
Anonymous - Family/Friend
Assisted Living
April 4, 2025
Verified Review
Review for Wellington Manor Jackson

They were having problems with hiring people and keeping them. The staff always polite and explained situations that according to the new ownership.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

1

Activities

5

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
March 25, 2025
Verified Review
Review for Wellington Manor Jackson

There is not a nurse on duty 24 hours a day, periods of the day patients are left with untrained caregivers. If you inquiry about a matter, it takes asking management 3 times (months) before you get an answer. Staff turnover is very high. Facility has caller ID and staff choose the calls they wish to answer. Staff never calls you back when messages are left. Residents are hand picked for activities to be photographed for Facebook page. Facility is small and residents get a private room, just may not come with toilet paper.

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Melissa - Family/Friend
Assisted Living
March 13, 2025
Verified Review
DO not place a loved one here

I would give 0 if I could. This is the worst Place ever. I would tell others to not take a loved one there. I took my loved one out after only 3 weeks time and they still charged us for the next month.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
B. - Resident/client
Independent Living
February 10, 2025
Lack of communications/broken plumbing/mice

I've given Osprey Manor in Lakeland FL of few tries. I just moved from a studio to a two bedroom. There was an extra charge of $[removed] bucks, couldn't tell you what it is/was for nor could management, but I had to pay it. I was told my apartment would be ready [date removed]. It wasn't. I moved in not knowing that the bathroom shower plumbing wasn't usable. Still waiting on the shower repair. The bathroom vent works sometimes. It's been a few days since I had a bath, about 8 days. I submitted 10 maintenance work orders as their policy to get stuff corrected in a workmanlike manner. No calls, text or emails. Tomorrow the bug man is scheduled. No public relations at all, especially after I paid big money.

Read More
Cleanliness

2

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

3

Staff

3

Value for Cost

1


1.0
Anonymous - Resident/client
Independent Living
November 8, 2024
Verified Review
would not recommend

Every service needs improvement. All have significantly declined since I've been here.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

2


1.0
Kerri LD - Family/Friend
Assisted Living
October 31, 2024
Horrible Experience

This facility does not communicate with the family when they send the resident to the hospital... They don't take responsibility for the lack of communication. They owe my mother a refund! it has been well over 2 months since we moved her to a new location. The Executive Director told me, in writing, I would receive a refund for the 10 days left in the month of August by check and within 45 days... we are well over 60 days now and she won't even reply to my emails. I advised her in my last email that I would now put a review on line. Communication is KEY! All she had to do is respond to my emails and follow up with me. I would not bring your loved one to this facility.

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Cleanliness

1

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

4

Staff

2

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
October 23, 2024
Verified Review
Be aware

Facility is constantly changing all levels of staff. Would not recommend this facility or any others for dementia care. MY HUSBAND HAD 24/7 CARE ( myself or my daughters)were in the facility around the clock in order for him to get the care that he deserved. Most, if any, other facilities would permit that.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

2

Staff

1

Value for Cost

2


1.0
Anonymous - Family/Friend
Assisted Living
September 25, 2024
Verified Review
Our families experience, stay way

every one of these are a 1 or less in our opinion. We are not happy having Mom here at all, but she can't afford any other place. She also likes it here because she isn't cognitive enough to know the difference. To her she is home. There have been days where the staff, (SOME) are nice, and days where Mom's room is clean. But overall its been a very bad experience for our family. They have lost so many of Mom's clothes, staff had stolen her things and ruined her laundry. They leave her dirty clothes in her closet until it all smells like urine. The new director is a tyrant whom we despise! Her staff are leaving because of her attitude and rules. So I would NEVER recommend this place to anyone.

Read More
Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


Viewing 1521-1540 out of 1612 reviews

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