Legacy Senior Services

[name removed] we spent time with us, answered all our questions and provided us this information on things we hadn’t thought of. The tour was amazing and loved the amounts of options available to Mom. Definitely on the second visit list. Thank you [name removed] for everything!

Again, less homey more businesslike. Tour person seemed ready to go home, less chatty. Lovely rooms. Told that there would be no waiting. Don’t like the elevator needed for second floor residents. Parking is not good. In the back, needing to walk around the front from a poorly lit lot.

My mom doing great and just fine with the help of the community. She has participated in a few community activities but not as for the outings yet. The food is not terrible. Since we visit a lot, we have gotten to know the staff and they give us updates.

Older facility. Really needs updating. Cannot manage colostomy care. Staff seemed friendly and activities director very creative! Too far from my home for comfort with their discomfort caring for colostomy,

I have no complaints of the tour I had taken of this community for my mother. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. The property was clean and they had a lot of great amenities available to all of the residents. It was just not the right fit for my mom in the end decision but I would recommend it to anyone.

A new community and overall very attentive staff. This community was not necessarily the right fit for my relative, as well as another negative regarding the price of private room memory care.

I have no complaints about the tour I had taken of this community for my loved one. The staff where very helpful and on time to our appointment. They had a lot of great information about there property and made sure to answer any questions we had for them in detail. It was just not the right fit for my uncle in the end decision.

Overall, I have been very pleased with Thrive. It is active, friendly,clean, and organized. It is such a relief to know that my family is safe and we'll attended. It is different from other facilities that I have known and visited; and that is all the difference in his life.

This community is very nice and the sales person that showed us around was very nice as well. We liked everything about the community aside from one. We did not like that they offered a la carte for everything that my grandmother needed. That was to costly in the long run.

I thought everyone was really nice and I liked the facility. Didn't see a lot of people outside of their rooms, but I understand some were getting ready for an outing

I liked that this community was newer and all of the natural light they had throughout the entire building. The bedrooms the staff had showed me where nice and had lots of great amenities for the residents in them. I just did not like how quiet everyone seemed and the lack of activities that where taking place.

My mother is starting to adjust to this community. She is mingling with the other residents,and starting to get all settled into the community. This is a nice community, I know she is being cared for very well here. The staff is great. There are activities offered for the residents. They do serve well balanced meals. This is a community I would highly recommend, it has worked out very well for us.

My mother is doing very good here at this community. I know she is safe and being cared for very well. They have a very helpful staff at this community, they have been great to work with. It is a well-kept community, they do a good job with the cleanliness of the place. Everything has worked out very well for us here, and I would recommend this community.

Me and my loved one wanted to take a tour of this place, but it was not open yet. However, we were able to go to there office and speak with the people. We liked everything that we heard. They had a great concept for there memory care department. The only thing was teh price.

I felt that my husband was safe in the community during his respite care. The staff were friendly and communicated well. His meals were very well presented and they looked very healthy as well. Activities were also offered on site. I would recommend respite stay in this place everyone was attentive and the community was very clean.

Legacy Village of Jacksonville is a very nice community. The community is clean, staff is extremely friendly and accommodating. They genuinely care for their residents. They offer nice activities and the food is delicious.

Good care, clean & friendly. Clinical staff really good. Too many discrepancies between quoting cost from start to actual final cost. Had to deal with three different people in the sales department.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Nice community. Encouraged sharing a room with another senior based on finances. My Dad's not interested in sharing a room.

From what I've seen they keep people pretty well involved, and active. The food is ok I would give it a four. I would like to see better communication between the staff and the family. At first communication was great, but lately I have made four or five phone calls and they have only returned maybe one of those calls. It's difficult to find out what is going on. It's a nice place. When I have gone in there the staff has been busy with other patients and don't acknowledge that we are there until we track them down. We chose them for the pricing, they seemed to be similar to another place we were looking at for a little less. The staff is nice enough, they are very personable. Just walking in it's very clean, and they have an activities board, to let you know that things are going on.