LCS

We chose Heritage because we noticed that it did not feel like a retirement community, it felt warm and inviting and did not smell. They also do not have much turnover in staff which was a big thing for us. We like that they have a little restaurant there that we are able to take grandma to eat at. They also have a physician that comes on site who is amazing and you do not have to take your loved ones out for appointments. I would highly recommend to others looking.

I think this is an excellent community. The staff are very caring towards the residents. They go out of their way to meet the needs of the residents and families. The community tries very hard to keep the residents safe as well. Anytime I call the staff is willing to do anything I ask. My loved one is happy here.

We had a great visit with the Assisted Living Sales Manager. She enlightened us on things we had not thought of and gave great info. Great communicator and really caring person. The studio set up was spacious, huge bathroom, and has fridge, freezer, and microwave. The residents were having a ball, playing cards... we could hear them laughing from down the hall! The ladies we spoke with told my mom they loved living there and food is great. My mom did not want to look any further. You need to visit South Port. Our experience exceeded expectations. Thank you [name removed]!!

This is a nice community and the people there are very friendly and active. They have a lot of activities and buses for the residents to to go to stores and more. The amenities are nice and works out well with an active independent living community.

It seems to be a great place. The care there is tremendous, and I expect that flows from the top down. They do a good job with cleanliness, even amidst some renovations going on right now. The staff are great. The food has always been really good. Activities are great as well. They provide a lot of opportunities for things to do, and they work really hard to get the residents involved. The cost is pretty high, but it seems worth it. It it's something you can afford to do and you want your relative to be taken care of, Green Country is a good place to go. They really do a great job.

My husband and I moved to Cottage Grove Place 6 months ago and it was the best decision we've ever mad. We have been asked many times by family and friends " so how is CGP?" and we reply without hesitation "we love it!". We are so relieved to to be free of the responsibilities of a large, older home and yard. We are very comfortable in our new home with all the amenities living at CGP provides, including the wide variety of activities and good food. The residents and the staff have been very welcoming as well. But the most important feature for us is the security and peace of mind know there are caring professionals a phone call away should we need help.

I find Cottage Grove Place responsive to its residents, well staffed, and trying to meet the needs of all residents. When you consider the range of services provided, it is an excellent facility to meet all the needs of its residents.

My wife and I came here to retire, not to vegitate. A prime consideration was location and transportation. A number of centers have transport but you are in town, on bus routes as well. Your offered transport is great and I use it regularly but I can get downtownor the mall by city bus as well. I live in a community with interesting people, with access to a substantial range of things to do.

We just moved my Father -in-law into Clarendale of Addison yesterday. So far we have had a wonderful experience. We are still trying to figure out the system but I am confident he will be very happy here. The residents so far have been extremely friendly and welcoming!

[name removed] and I moved into independent living at CGP in 2017. Our day to day living really didn't change very much except we now longer have to worry about maintaining a house or the lawn/garden, snow shoveling, ect. They have a full roster of activities to keep us occupied if we desire, wether it be group field trips to local points of interest, or card game playing in the facility, or assembling jigsaw puzzles individually or in small groups or story-telling gatherings., My favorite pastime is working in the extremely well-equipped woodshop making all sorts of crafts from scroll sawn plaques to wooden bowls turned on the lathe to whatever your imagination can conjure up. .Very friendly environment - in many cases, new residents come in as strangers but soon become3 friends with one or two acquaintances and them more and more. Cottage Grove Place is definitely a Community of seniors.

I was looking for some help with my mother who lives with me and my husband. We were looking at all options including in-home personal care and assisted living. I spoke with several places in Lexington. [name removed] with Richmond Place was one of two that followed up with me. Once I decided that maybe I needed to wait, the others stopped checking. [name removed] followed up with me regularly via text and calls. She made me feel very comfortable with asking questions and just supported me. We eventually decided to go with in-home personal care and [name removed] and [name removed] were amazing with helping get us set up. I will recommend Richmond Place to anyone who needs help with elder parents. Thank you.

Very nice community.

In October 2021, my mom relocated to The Gardens at Freedom Village. For many reasons—dementia, resistance to moving, and leaving her home of 50 years—we expected Mom’s move to be challenging. The entire staff created a transition plan: a clear contract, quick turnaround on her room, and receiving Mom on her terms on move-in day. While never easy, Mom’s reaction to the move and her adjustment overall were much better than we had hoped—all because of the care demonstrated by the staff. Within her first week, Mom was seen onsite by her new physician. Her flu shot and COVID boosters were given, and she was accompanied to a routine medical exam. Day-to-day, the staff helps her select clothing, schedules a haircut at the salon, or even chooses menu items, all while preserving her independence and dignity. Because of the professionalism, personal interest, and patience of [name removed] and [name removed]—both of whom are tremendous assets to Freedom Village—Mom is transitioning well.

They are understaffed due to the pandemic. The staff are good at caring for my loved one. The management was good at accommodating any reasonable requests and very caring. The community works well with hospice care. They get to know all the resident's first name.

My mom has lived at south port for some time and we couldn’t be happier. Not only do they take good care of her, she has blossomed because of the staff. Everyone from dining to the directors are dedicated to the residents thriving. Mom has made friends, goes on outings and attends activities. She even made a wreath (my mother never crafted). We owe a debt of gratitude to everyone at south port.

Staff is very friendly and knowledgeable. Tour was very thorough, all areas clean and living area spacious with a good view.

We are thrilled with everything. The staff are amazing.

Everyone is very special. Love the food & home deliveries, activities, picnics & parties are amazing My nice [name removed] has been here 24 years and everyone loves her

They're going through some renovations right now, so things are cluttered up temporarily But they're good at pretty much all they do. They provide a safe environment, and I like the convenience of close proximity to medical services in the area. I like that we can pick up our loved one and bring her home with us to visit if we want to. I love the staff and have had zero problems with them. The food is okay overall. If only they would stop putting so many onions on everything, then she would love it. Our one problem has been they told us the price would be the same for a year, and that wasn't the case. It went up after three months, which was kind of disappointing.